Integration with our telephony took just a minute. We could start using Enthu right on day 1.

The entire program is quite intuitive and simple to use, and doesn’t need extensive training. Checking calls for quality, especially in a regulated industry like ours, is always a challenge but ENthu makes it a breeze.

The support is exceptional. They have been closely involved in the setup and beyond, making sure we extract value from the program. Review collected by and hosted on G2.com.

Nothing much that I could complain about, but they should consider adding role specific dashboards within the platform. Also, ChatGPT is the talk of the town, I would be interested to see how they build in the generative AI features on calling data. Review collected by and hosted on G2.com.

Enthu.ai is easy to use and a great tool used to summarize interactions. The training and onboarding process that I was provided by Tushar was easy to follow along.

This product has made it easier to see an overall performance of my team. The transcripts and ability to search keywords has been very useful when providing feedback and coaching my team.

Enthu.ai customer support is outstanding. If I have a question or concern, I receive a response almost immediately.

I am excited to use all the features Enthi.ai has to offer. Review collected by and hosted on G2.com.

At this time I can't say there is anything that I dislike. Review collected by and hosted on G2.com.

High accuracy: Enthu's transcriptions are highly accurate, with an average error rate of less than 1%.

Fast turnaround times: Enthu can transcribe audio and video files in as little as 30 minutes.

Customer support: Enthu's customer support is responsive and helpful. The founders are adept and have a brilliant team in place. Review collected by and hosted on G2.com.

Enthu has many brilliant features in the pipeline that our company cannot wait to utilize.More than a dislike, we are just impatient about these upcoming features. Review collected by and hosted on G2.com.

Extremely easy search tool for finding specific phrases through both the "Search" option and the automated "Moment"/ "Themes" section

The Listen to Talk Ratio Review collected by and hosted on G2.com.

All great so far! No issues whatseover and swift responses to queries we have from the team. Review collected by and hosted on G2.com.

I like Enthu because it is user friendly or easy to navigate. The interface is intuitive and visually appealing. It is designed to be simple and straightforward, with clear instructions and guidance. This makes it easy for me to find the information that I need quickly and efficiently. Review collected by and hosted on G2.com.

Unfortunately, it was expensive AI. In spite of our efforts to negotiate the price with the developers, they refused to do so. We had no choice but to look for alternatives. Review collected by and hosted on G2.com.

Enthu.ai provided a seamless onbarding process. They were quick to answer any questions, and customized the technology to the needs of our company. The look of the technology is very clean and easy to understand. Review collected by and hosted on G2.com.

We have not had any issues with Enthu.ai. Review collected by and hosted on G2.com.

The platform is easy to use. You can organize the calls by team and get insight on key moments of the calls. It can also send feedback to the agents and their leads and their support team helps you tailor them up if needed. Review collected by and hosted on G2.com.

The spanish translation engine gives fair results but it can be improved Review collected by and hosted on G2.com.

Enthu.AI has improved our ability to analzye each interaction with our clients. This easy to use platform allows managment to quickly identify key metrics as well as customer service interactions. In a fast paced enviroment, this tool allows us to make quick decisions and provide in-the -moment feedback to our team - moving our business forward. Enthu. AI is a one stop! Review collected by and hosted on G2.com.

I do not have any feedback at this time. Review collected by and hosted on G2.com.

Flexibility to use and ease of onbaording. I particularly liked the entire experience with Enthu team, how they onboarded us and how they supported us in adoption of the software. Of course, the great RoIs they provide is phenomenal Review collected by and hosted on G2.com.

They don't have a few automation inbuilt. But I believe they are working on it. Review collected by and hosted on G2.com.

I like the fact that I can read the content of the conversation without having to listen to the entire call. It's easy to follow and track! Review collected by and hosted on G2.com.

There isn't anything I don't like. It's simple and easy! Review collected by and hosted on G2.com.