We were able to integrate the platform with other tools you don't expect a chatbot to integrate with. Like email automation, Facebook events tracking, Google Analytics, etc. Since we're an analytics platform, it was necessary to track everything accurately. And we achieved it with ECP. Review collected by and hosted on G2.com.

The flow builder could be in a logit tree form. But it's an improvement rather than a disadvantage. It is still quite intuitive. Review collected by and hosted on G2.com.

The adjustability of the platform is something that stands out. We've connected all our systems with the chatbot to have a smooth data flow. The team fully guides you through the process and makes sure you succeed. Max shared a lot of great insights during our calls. Review collected by and hosted on G2.com.

There could be more default integrations in a standard version. Also, it would be nice to have a mobile app. Review collected by and hosted on G2.com.