# LiveWorld Reviews
**Vendor:** LiveWorld  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)
## About LiveWorld
Comprehensive toolset for capturing, tracking and managing your chatbot- enabled social media conversations on FB Messenger.






- [View LiveWorld pricing details and edition comparison](https://www.g2.com/products/liveworld/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+09%3A35%3A13+-0500&secure%5Bsession_id%5D=512fc791-72ac-4d7b-97ed-a3d71d1a09a7&secure%5Btoken%5D=e6ec5c8ad50ac77a6c032138a777536a10e1f9b1ada2a959beb99979f1f26059&format=llm_user)

## LiveWorld Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top LiveWorld Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,327 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,934 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,499 reviews)