--- title: ENow Reviews meta_title: 'ENow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ENow works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 4 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # ENow Reviews **Vendor:** ENow **Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About ENow Established in 2004 and headquartered in the US, ENow optimizes mission-critical Microsoft collaboration and identity infrastructure service delivery. Our digital experience monitoring and analytics for Entra ID, Active Directory, Exchange, and Microsoft 365 transform the way IT supports these complex services, enabling organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership while maintaining robust security against unauthorized access. ENow’s OneLook dashboard and App Governance Accelerator immediately provide comprehensive and unbiased data to get a meaningful picture of your Modern Workplace Productivity and SaaS Security posture. ENow's Monitoring and Reporting platforms for Microsoft 365, Microsoft Active Directory, and Microsoft Exchange provide organizations of every size a simplified and unified view of their Microsoft experience, ensuring optimized service availability and delivery.​ From adoption to ongoing usage, our scalable solutions provide organizations with unmatched visibility into real-time service- and user-level delivery details of Microsoft collaboration platforms (on-premises, in the cloud, or in a hybrid model), giving IT the detail needed to maintain expected levels of service delivery. ENow gives IT and procurement teams actionable insights to drive desired product adoption and licensing cost alignment. By helping organizations understand their overconsumption, underutilization, and cost of licenses, it’s possible to materially reduce the cost of licensing without compromising the productivity of your employees. ENow's SaaS Security Posture Management tool, App Governance Accelerator, provides visibility into the number of apps and app registrations in Entra ID (formerly Azure Active Directory) and their permissions and settings without the need to add additional systems. Based on organizational policies, the gap analysis provides information on how to remedy the situation to reduce your attack surface and risk. With continuous monitoring of Entra ID applications, organizations can manage over-privileged applications, prevent configuration drift, identify breach risks, and quickly remediate risky apps and permissions. Learn more at www.enowsoftware.com and www.appgovscore.com ## ENow Reviews ### 1. It manages and identifies flow problems in a specific and precise way. **Rating:** 4.0/5.0 stars **Reviewed by:** Angela B. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about ENow?** The resolution of problems is its most positive aspect, it offers a process of elimination of possibilities that allows to deploy tools that accelerate the solutions within the organization, its work panel and monitoring is really useful and efficient to detect problems or inconveniences in some specific process , the notification and early warning allows visual display and detection of the origin of the problem, the board has a very precise operation that identifies the problem with a red light, although monitoring and control software are usually very complex Mailscape 365 has features that facilitate their incorporation and deployment within the organization. **What do you dislike about ENow?** Some processes can exempt the customer's waiting time, which is a problem in the correct functioning of the tools, although it is a professional and very complete software, it needs to deepen its technical capacity to offer a working interface more linked to the user without advanced experience. in competitive professional environments. **Recommendations to others considering ENow:** The approach to using synthetic transactions is what adds real intelligence to monitoring these days. to detect anomalies and problems that affect the user. Pinging the endpoints and observing services is simply not enough for complete monitoring of applications, at any scale. The monitoring software offers the necessary capacity to offer intelligent solutions in the most important moments of problem detection. **What problems is ENow solving and how is that benefiting you?** Its main function within the company is to monitor the endpoints to which our user applications connect. MailScape 365 uses synthetic transactions to monitor a wide range of protocols and services. This includes end-to-end email delivery, user logins for Outlook, Exchange web services and other client services, such as automatic detection. Mailscape 365 also uses synthetic transactions to monitor less obvious, but equally important, elements, such as the relationships of the organization so that hybrid environments work, its technical and professional capacity allows monitoring the work processes necessary to accurately detect problems and generate solutions to customer in a timely manner. - [View ENow pricing details and edition comparison](https://www.g2.com/products/enow/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A11%3A21+-0500&secure%5Bsession_id%5D=a537a65a-1af9-4435-9f5f-37e5e06f31a6&secure%5Btoken%5D=b158fc21614b7367055799287d8fa40a161f10f074728c42f9b346d167e2cd52&format=llm_user) ## ENow Features **Platform Basics** - Reporting - Management - Monitoring **Monitoring** - Automatic Misconfiguration Discovery - User Permission Monitoring - Compliance Risk Monitoring **Agentic AI - SaaS Security Posture Management (SSPM) Solutions Features** - Autonomous Task Execution - Adaptive Learning **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Analysis** - Threat Detection **Platform Data** - Dashboard - License Information - Storage Insights - Alerts and Notifications **Security** - Sensitive Data Discovery - Data Movement Monitoring - Automatic Remediation - Dashboard **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **Platform Additional Functionality** - Cloud - Security and Authentication - Bulk User Management **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Agentic AI - Office 365 Management** - Cross-system Integration **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation ## Top ENow Alternatives - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,119 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,065 reviews)