79 Enlyft Reviews
Overall Review Sentiment for Enlyft
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Best of breed on firmographics and technographics for many countries/ regions.
Integration/ API with Dynamics works really well.
Onboarding of new users and change management/ customer success very solid. Review collected by and hosted on G2.com.
Needs to step-up on demographics/ contacts and offer a more competitive pricing!
Contacts bulk export/ import and integration also need to be improved Review collected by and hosted on G2.com.
Enlyft is a very user-friendly application, fast, and has all the information I need to qualify customers. We needed an application that allowed us visibility into potential customers' tech stack and Enlyft definitely provides that and more.
There have been a few bugs, but customer support and the development teams quickly resolved them. Top-notch support! Review collected by and hosted on G2.com.
It's a bit pricey for a small startup, but the value has proved worth it and is priced less than some competitors. Review collected by and hosted on G2.com.
The features just keep getting better. The team is always open to feedback and sometimes, I see new features before even making the request. It seems like it is always getting updates and new features. I really appreciate how hard the team works to deliver a superior product. I also like being able to import accounts to enrich and suppression lists. We have been running the new surging buying intent data and it uncovered 1 account we were already engaged with and 5 more sales had put into nurture/stalled category. They are on the hunt again now. And while writing this review, one of those surging accounts we hadn't even reached out to hit our website anonymously. I'm looking forward to uncovering more leads, earlier with this handy tool. Review collected by and hosted on G2.com.
I don't have it integrated with CRM yet -- have plans to but even then I'm not sure if manual tasks will still exist. Optimistic. Today I have to do a lot of manual updating in order to make sure my accounts have the data I want in CRM fields for creating lists and campaigns. And not all fields are available for export making for a tedious process. The information is incredibly valuable and accurate, but I hope to get this time back someday. The other downside is a 100 minimum account pull at a time which as left me with 18 unused credits. I also wish I could throw back accounts that actually aren't a fit but get pulled into our account set blind (just because it is retail or wholesale doesn't mean it is a fit). Review collected by and hosted on G2.com.
The chance to cross information on technologies used by corporations and other demo data Review collected by and hosted on G2.com.
Not really disliking. It is hard to get every software covered and getting the right personal data of every company in the market. But they do a good job making you know how trusted is the data. Review collected by and hosted on G2.com.
Easy to use + powerful intelligence + great customer service Review collected by and hosted on G2.com.
Minor point-Does not play nice with Zoho CRM.
Can set up individual personas owners, but currently does not allow for seperation of saved accounts owners. Review collected by and hosted on G2.com.
The depth of information they provide on accounts AND personas is just outstanding. Enlyft is the one-stop shop for any insights I need, on any account and persona. A couple things are in play here, number 1 is the amount of time I save on a week to week because they identify the accounts and personas I should go after for me. The second piece and arguably the most valuable is instead of having to go to Linkedin, the company website, and two independent data sources for contacts and technographics (all the standard research one does when prospecting), I can get all of that in seconds using Enlyft. Overall a massive time save, and their contact data is fantastic. Review collected by and hosted on G2.com.
That I didn't buy it sooner. I started this role 2 months ago and we're in stealth, in that time we've tripled the amount of opportunities in our pipeline when comparing the results to the last year. I can sincerely attribute this to Enlyft. Review collected by and hosted on G2.com.
This is the platform we'd dreamed about. We wasted so much money on PPC ads with little success, and our future as a company hinged on our ability to identify potential clients. Since using Enlyft, we've built a marketing engine to identify and engage potential clients for our solution. Everyone that we've shown our marketing engine which features Enlyft has been impressed. One of our investors asked us to lead a workshop regarding how we use Enlyft to target customers. Review collected by and hosted on G2.com.
It is not cheap, but it makes up for it in results. Review collected by and hosted on G2.com.
Nothing. Not sure how good the data is, but other reviews suggest it's not very accurate. Review collected by and hosted on G2.com.
***After I wrote this review they refunded us the 900 dollar charge***
This was a bad experience from day one. Just organizing an initial call with their sales rep was difficult. This review is primarily not about the product though, it's about customer service.
When you buy credits to records on their platform you are apparently also buying a subscription plan. When I look back at the original order that was placed it says that we've successfully subscribed to $900 worth of credits. Now, when you buy credits, in most people's minds, they aren't recurring. You buy a bulk of credits and then you need to buy more if/when you've used them up. In their defense, I should've read closer. Though, in my opinion, their model is deceiving. You also have to contact them to end your subscription. You can't do it on your own, which I think says a lot about the people behind the business. Nevertheless, we used the credits and basically never visited the platform again. Our usage was zero for 11 months. As the 12th month turns we get a "thanks for renewing" email and a $900 charge to our credit card.
Hence, I reached out to customer support and asked nicely for a refund. But that was not possible, referencing their terms and conditions. I explained further why we had no use for the credits and referenced our usage over the past 12 months, but that didn't matter. I completely get it that asking for a $10-$50 refund on a SaaS charge is ridiculous and that no company selling software at those rates has time and resources to process that. But $900 is different, and a meaningful sum to many SMBs, it certainly is to us.
Long story short, they refused to refund us.
Their last email to me was a set of questions on feedback to improve their product. Laughable. Maybe a course in business ethics would be a good place to start. Review collected by and hosted on G2.com.
Best? Hard to say. Ease of use, no difficult learning curve. It's very powerful. It returned data for our research that was exactly what we needed. I'm not sure how else we could have gotten the data we were looking for without spending a lot more time and money. Review collected by and hosted on G2.com.
Our purchase plan required queries of not less than 100 per batch. I think sometimes a smaller number might be useful within the same subscription model. Review collected by and hosted on G2.com.
