---
title: Enghouse SmartDial Reviews
meta_title: 'Enghouse SmartDial Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Enghouse SmartDial works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2025-04-02'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Enghouse SmartDial Reviews
**Vendor:** Enghouse Systems  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Enghouse SmartDial
Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions.




## Enghouse SmartDial Reviews
  ### 1. Not a bad exp but the exact thing has been around 5 yrs just a different version of the same thing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brent M. | Sales Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Enghouse SmartDial?**

I can't really see am upside it just gets in the way

**What do you dislike about Enghouse SmartDial?**

It just gets in the way and I can get alot of apps to do that

**What problems is Enghouse SmartDial solving and how is that benefiting you?**

It dcrolls down a list gets a client on the phone but in the end it's the feedback you need to hear when dialing even the nos



- [View Enghouse SmartDial pricing details and edition comparison](https://www.g2.com/products/enghouse-smartdial/reviews?open_modal_url=%2Fproducts%2Fenghouse-smartdial%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fenghouse-smartdial%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A15%3A07+-0500&secure%5Bsession_id%5D=2d6bb19c-7513-4b28-be3c-53c76ef2a49a&secure%5Btoken%5D=18fe2edb2546697d24dc6a0c4527b10a131ed5f1bc8b1bd6736d66b0d94bcbcb&format=llm_user)

## Enghouse SmartDial Features
**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 
- Real-Time Data
- Live Chat
- Call Scheduling

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations
- Computer Telephony Integration

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis
- Call Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Text to Speech

**Additional Functionality**
- AI Copilot
- Activity Tracking
- Call Routing
- Call Scripting
- Contact Management
- Power Dialer
- Preview Dialer
- Auto-Dialer
- Call Tracking
- Real-Time Reporting
- Customer Database
- Lead Management
- Predictive Dialer
- Call Center Management
- Integrations Management
- Activity Dashboard
- Automatic Call Distribution
- Campaign Management
- Generative AI
- Interaction Tracking
- Caller ID
- Call Transfer
- Call Disposition
- Voice Mail
- Chat/Messaging
- Automatic Outbound Dialer
- Call Reporting
- API
- Contact Database
- Lead Capture
- CRM
- Call List Management
- Progressive Dialer
- Campaign Specific Caller ID
- List Management
- Customizable Fields
- AI/Machine Learning
- Reporting & Statistics
- Multi-Channel Communication
- Alerts/Notifications
- Multi-Campaign
- Workflow Management
- Call Logging
- Lead Distribution
- Queue Management
- Inbound Call Center
- For Sales Teams/Organizations
- Data Security
- Outbound Call Center
- Performance Management
- Compliance Management
- Mobile Access
- Email Management

## Top Enghouse SmartDial Alternatives
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)
  - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews)
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,369 reviews)