---
title: Enghouse Interactive Reviews
meta_title: 'Enghouse Interactive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Enghouse Interactive works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-01-07'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---

# Enghouse Interactive Reviews
**Vendor:** Enghouse Systems  
**Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Enghouse Interactive
Enghouse Knowledge Management Software (eKMS) combines knowledge base software with community forums to deliver a comprehensive SaaS online self-service solution.




## Enghouse Interactive Reviews
  ### 1. Interactive Knowledge management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Satwik R. | Senior Business Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Enghouse Interactive?**

Cutting-edge platform that unifies online knowledge base and community forum management.Easily deployable,plug and play solution

**What do you dislike about Enghouse Interactive?**

No phone support and knowledge base.It cannot be offered on windows

**What problems is Enghouse Interactive solving and how is that benefiting you?**

Optimizing CX, Lower support cost, Customised solution



- [View Enghouse Interactive pricing details and edition comparison](https://www.g2.com/products/enghouse-systems-enghouse-interactive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+19%3A20%3A03+-0500&secure%5Bsession_id%5D=583332a9-16f6-4b15-877d-db428bfcd892&secure%5Btoken%5D=9d3c915b844c418e27fac2bdc86612a6b8f07c1642df1e775852af6ad54b9f4f&format=llm_user)

## Enghouse Interactive Features
**Administration**
- Database Management 
- Data Workflows
- Issue Management

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor

**Knowledge Management**
- Knowledge Base
- Publishing Workflows
- Analytics

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Compliance**
- Policies and Controls
- Data Governance
- Compliance
- Auditing

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations

**Customer Support**
- Intelligent Search
- Suggestions
- Decision Trees

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Data Security**
- Risk Data Attributes
- Data Transport
- Access Management
- Multi-Factor Authentication

**Administration**
- Integrations
- User, Role, and Access Management
- Performance and Reliability

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Generative AI**
- AI Text Summarization

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

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