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[
 ![Enghouse AI Insights](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d316e6deab5d6934c7d2a02101c63d7b/enghouse-ai-insights.png "Enghouse AI Insights")
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# Enghouse AI Insights Discussions

Using Conversational Artificial Intelligence (AI), Enghouse AI Insights (formerly Vecko) listens to the Voice of the Customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback.

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