HT

Hatim T.

Product Evangelist

Mid-Market (51-1000 emp.)

7/22/2020

"Easy No Code Platform"

5/5

What do you like best about Engati?

Anyone with no technical knowledge can build a chatbot on their platform. They also provide good tutorials and knowledgebase to understands their product. and have a lot of pre-built templates to help you get a kick start. Review collected by and hosted on G2.com.

What do you dislike about Engati?

Overall it is amazing nothing to dislike in particular. Review collected by and hosted on G2.com.

HG

Hardik G.

Digital Marketing Consultant

Small-Business (50 or fewer emp.)

7/22/2020

"Easy, amazing features, quick and great customer support."

5/5

What do you like best about Engati?

The platform is so easy to use and fun. The bot marketplace already provides predefined bot templates to choose from if you don't want to start from scratch. Review collected by and hosted on G2.com.

What do you dislike about Engati?

The platform is amazing! Yet to find one point why I should dislike it. Review collected by and hosted on G2.com.

VR

Vanessa R.

Marketing Manager

Mid-Market (51-1000 emp.)

7/23/2020

"Effortless, personalised chatbot experience"

5/5

What do you like best about Engati?

The interface is very user friendly, fair prices Review collected by and hosted on G2.com.

What do you dislike about Engati?

There is hardly anything I dislike about Engati's chatbot Review collected by and hosted on G2.com.

Recommendations to others considering Engati:

Engati has helped us create delightful customer experiences by personalisation of every customer interaction at a huge scale. All organisation should implement Engati in their operations. Review collected by and hosted on G2.com.

What problems is Engati solving and how is that benefiting you?

Delivering better and automated customer experiences at a huge scale. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/23/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to build"

5/5

What do you like best about Engati?

Ease of use and bot building. Has easy drag and drop platform Review collected by and hosted on G2.com.

What do you dislike about Engati?

I would like integrations with voice assistants. Review collected by and hosted on G2.com.

KP

Karan P.

Small-Business (50 or fewer emp.)

6/18/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best Quality at affordable pricing!"

4.5/5

What do you like best about Engati?

Easy to use

Ready made templates helped me a lot

Value priced when compared to other competitors

Very responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Engati?

Guides on complex integration will help more Review collected by and hosted on G2.com.

CC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/23/2020

"Best chatbot, no coding no headache !!"

5/5

What do you like best about Engati?

I like that, it is completely easy to build and can be customised to your requirements. They offer a variety of chatbots suiting your business types, Review collected by and hosted on G2.com.

What do you dislike about Engati?

I havent disliked anything about this software. Review collected by and hosted on G2.com.

AJ

Aishwarya J.

Business Development Executive

Mid-Market (51-1000 emp.)

7/18/2019

"Best chatbot out there!"

5/5

What do you like best about Engati?

I love how the UI so easy to use and it is so well made! Creating a chatbot without any technical knowledge could have been a task, but not with Engati. I love this product!! Review collected by and hosted on G2.com.

What do you dislike about Engati?

There is very less to complain about. Everything seems perfect to me!! Review collected by and hosted on G2.com.

Recommendations to others considering Engati:

Try this product, it is the best of the best! Review collected by and hosted on G2.com.

What problems is Engati solving and how is that benefiting you?

Lead generation, more engagement for my customers, more time on site, less human resources required, less money and anything else you could possibly think of! Review collected by and hosted on G2.com.

KF

Kyran F.

President

Small-Business (50 or fewer emp.)

3/1/2019

"The fastest and easiest free chatbot I've ever used!"

5/5

What do you like best about Engati?

I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Review collected by and hosted on G2.com.

What do you dislike about Engati?

Sometimes there is a delay, but I only experienced that a couple times at the very start. Since then, it's been flawless. Review collected by and hosted on G2.com.

Recommendations to others considering Engati:

I would recommend contact customer support to get the entire walkthrough like I did, so that you don't have to troubleshoot or play around as much. The support team was spot on in helping me get everything quickly optimized. I was able to get a larger understanding in a much shorter amount of time. Review collected by and hosted on G2.com.

What problems is Engati solving and how is that benefiting you?

I'm able to make my Facebook & Instagram adverts more efficient, contacting more people in an amount of time that would be very unreasonable otherwise. Review collected by and hosted on G2.com.