JC
Julie C.
Recruitment Manager
Mid-Market (51-1000 emp.)
"Functional, streamlined and simple way to schedule appointments"
5/5
What do you like best about Engageware?

I like how easy it is to send a link to others so they can schedule appointments. I find it very easy on my end to set up my availability, and then change it as needed too. Super user friendly. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

When Timetrade doesn't stay synched to my Outlook calendar. Review collected by and hosted on G2.com.

AP
Andrew P.
Consultant
Mid-Market (51-1000 emp.)
"I can effortlessly obtain appointments and manage them with TimeTrade"
4.5/5
What do you like best about Engageware?

I can set up several types of appointments and add descriptions for each one along with confirmation messages and emails. The entire process is simple enough for most people to go on and set an appointment. When they want to cancel, they can do it within the confirmation email they receive and it get updated automatically in my TimeTrade account. I really like not having to manually contact people and set status updates in my account. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

I haven't found much to not like about TimeTrade so far. It does cost a fee to use, so if I were to compare this to a free or lower cost service, then the pricing would be a negative compared to those. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Timetrade makes my work life SO much easier!!!!"
5/5
What do you like best about Engageware?

That clients can comb through my schedule on their own and find times they like and work best for them. No more back and forth via email trying to schedule. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

hmmmm I'm not sure I can think of anything I do not like. It's very user friendly. Review collected by and hosted on G2.com.

Shelly Y.
SY
Shelly Y.
Vice President, Operations
Small-Business (50 or fewer emp.)
"Great for appointments"
5/5
What do you like best about Engageware?

That I can send a link and people automatically know my schedule. It eliminates the back and forth "when are you available" emails. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

Nothing really that I dislike. Everything is good. Review collected by and hosted on G2.com.

NF
Nick F.
Senior IT Desktop Support
Enterprise (> 1000 emp.)
"Great product!"
4.5/5
What do you like best about Engageware?

I like that everything syncs in the background with Office products. Team members just give out a link, and the customers can pick their time to meet. Its pretty flawless for sales and HR personnel that are constantly filling their calendar with appointments.

Since it allows the users to work on their time management skills, I believe this tool also helps employees grow so they can help understand how they are affecting our customers when they are better prepared. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

I would like a little more access if something isn't syncing correctly in the background. Or to have some more knowledge on it at least. Sometimes if something isnt working, I just say open a Support ticket because I cant do anything else. Review collected by and hosted on G2.com.

MC
Margaret C.
Tour Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Use to cooridnate times to connect with teachers"
4.5/5
What do you like best about Engageware?

Ability to keep my scheudle organized and block off certain times in my schedule. I like that i can attach time trade in all of my emails as well and that I can coordinate my schedule based on this. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

tricky for me to set times available on the desktop area. I wish it was easier for me to allow certain people to only book me for specific times, and then not allow others to book me for that time. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Love this tool!"
4.5/5
What do you like best about Engageware?

The best part about this tool is being able to schedule a meeting without all the back and forth with the client to nail down a date/time. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

When adjustments are need to the date/time/length of the call, it is difficult to make that change easily. The Reschedule tool works great for changing the date/time. However, if I need to change the length of the call or the contact invited on the call, that becomes more troublesome. Also, it would be awesome if we could then update the meeting from our calendar as well. Review collected by and hosted on G2.com.

Tiffany S.
TS
Tiffany S.
Technical Support Engineer
Computer Software
Mid-Market (51-1000 emp.)
"One of the best tools in my job"
5/5
What do you like best about Engageware?

Because this syncs with my outlook calendar it so helpful in scheduling meeting or better yet allowing the client to schedule meetings at their convenience and mine Review collected by and hosted on G2.com.

What do you dislike about Engageware?

If I schedule shorter meetings like 15 or 30 minutes there is no ability to buffer meetings so there have been times I have had back to back meetings Review collected by and hosted on G2.com.

Adam C.
AC
Adam C.
Escalations and Operations Manager (EOM) / Customer Success Operations Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable easy to use product with excellent customer support"
5/5
What do you like best about Engageware?

The support has been phenomenal every time I have had a question or issue i get a resolution within hours. Additionally TimeTrade has available training videos that lowers the learning curve. Review collected by and hosted on G2.com.

What do you dislike about Engageware?

I do not like the fact that I do have to renew all licenses every time I add a new one. Review collected by and hosted on G2.com.

Sabas S.
SS
Sabas S.
Technical Support Specialist
Computer Hardware
Mid-Market (51-1000 emp.)
"Time Saver!"
5/5
What do you like best about Engageware?

The fact that our users can see our next available time slots. We also had coordinators that coordinated time frames for technicians and now thanks to time trade our coordinators no longer need to coordinate time for us Review collected by and hosted on G2.com.

What do you dislike about Engageware?

I would like to see maybe my teams link. If I am working in a team maybe I can also see their custom links so that I can also send out appointments on behalf of them. Review collected by and hosted on G2.com.