Good communication, taking on board our feedback and needs and trying to improve the service. Review collected by and hosted on G2.com.

Overall a great service, some weeks can be inconsitant in receiving intents. Review collected by and hosted on G2.com.

Excellent UI and lots of very useful, compact information. Easy to navigate and make small notes for reference. Saves hundreds of hours sourcing the job titles and numbers allowing for quick fire calls. Engage Score compacts lots of data and gives a fairly accurate representation of likelihood to respond which has proven useful. Review collected by and hosted on G2.com.

Not every prospect has a number attached to their name, and sometimes the number is inaccurate, I personally do not have the permissions to update these things but they are always dealt with timely. Review collected by and hosted on G2.com.

The EngageIQ platform is very easy to navigate both for Leads (Insights) and ranking to identify hot prospects to target. Each Insight has a detailed description of the business challenge which helps with shaping my prospecting messaging, instead of having to guess what the customer challenges might be I can hit them with a targeted message outlining their pain point and how my company can help. Contact information for the individuals attributed per insight were always accurate, although, sometimes it was difficult to understand which contact EngageIQ had the initial conversation with.

Our account team were very useful and supportive; they kindly invited me to their offices a few times to do calling and cold call training sessions which I found very useful. Outside of this Ben, Nish and Scarlett were always available and willing to assist when needed. Review collected by and hosted on G2.com.

Occiassionly the information was incorrect or the customer had already completed the aforementioned project, however, this only happened once or twice. Sometimes it was difficult to understand which contact EngageIQ had held the initial conversation with, however, the lead scoring information helped to guide me in the right direction on who to prospect to first. Lastly and this is more cosmetic, sometimes when changing pages the Insights would rejig their order making it difficult to track which insights have been prospected that day. Review collected by and hosted on G2.com.

The layout of the platform is easy to navigate and modern. Having the insights is super beneficial too and is a stand out with Engage IQ. Review collected by and hosted on G2.com.

I notice at times it glitches. As well as this I think the engagement score in relation to pick-up rate is sometimes not the most accurate. Review collected by and hosted on G2.com.

Very good for organising lists. Creates ease for getting in contact with the right people. Very time efficient. Review collected by and hosted on G2.com.

Occasionally found issues with loading up notes on different accounts. Review collected by and hosted on G2.com.

Insights that are relevant to campaigns you're calling off means you can directly contact companies who are looking at these areas. Review collected by and hosted on G2.com.

Sometimes the numbers can be old/inactive. Review collected by and hosted on G2.com.

The pre-mapped accounts with strong DDI data

Easy to use

Really helps boost conversation rate without having to sift through masses of bad data Review collected by and hosted on G2.com.

Sometimes the most engaged contact suggested is a very unlikely title for my industry to target, occasionally, there will be contacts who appear to work at nearby accounts, its not clear if there are shared services in these instances (particularly in PubSec) Review collected by and hosted on G2.com.

makes dialling on mass far quicker - being able to manage and nurture accounts in an efficient and easy to use manner Review collected by and hosted on G2.com.

It can be slightly slow in loading up notes on a contact - sometimes when exiting a list, it erases the filters in the search Review collected by and hosted on G2.com.

Easy to use/clear user interface.

Ability to edit/add data. Review collected by and hosted on G2.com.

Not too much to be honest, Sometimes the platform can get slightly slow but that's due to the amount of activity. I think it could be easier to use if there were less clicks when trying to action an account (Change status or add to a certain list) Review collected by and hosted on G2.com.

What I like the best about EIQ is that I get numbers for the contacts I want to speak with. No having to mess around asking gatekeepers. Its all there. When you get mobile numbers for prospects, its a game changer Review collected by and hosted on G2.com.

If there was intergration with my other tools such as saleforce and outreach, then this would be a no brainer to use EIQ. But at the moment, that is a nice to have and isnt make or break.

I would also like to see the info updated more often. Sometimes the prospect worked there 5 years ago and has retired. Review collected by and hosted on G2.com.