What's best about Endear is that you're able to stay organized and go back & see all your client communication & purchase history. It's easy to navigate which helps alot with productivity. Review collected by and hosted on G2.com.

What dislike about Endear is not being able having an audience & not being able to add new clients to it or remove clients out. Review collected by and hosted on G2.com.

working at a jewelry company, I love being able to build a look-book to tell a story and show the pieces in a different way than just sending stock images or links to a website. This really allows the customer to see how hey would implement the pieces into their wardrobe and visualize better Review collected by and hosted on G2.com.

I wish it was easier to browse images online through the endear portal rather than having to upload images yourself - it would be helpful to have a feature, sort of like Pinterest search, where you write in what you are looking for and images come up and you could add directly to your lookbook Review collected by and hosted on G2.com.

My business uses Endear to make meaningful interactions. The layout is straightforward and the tools are useful and effective. Creating templates helps to get me team to create interactions and improve our reach. Because of our success we have been finding more ways to get the most out of the platform. Review collected by and hosted on G2.com.

Endear mostly does everything correctly and everything I need it to, however sometimes the filters can get a little messy and include people that should not fall under certain filters. This is rare but has happened a few times. Review collected by and hosted on G2.com.

We’ve been able to create seamless and personal connections with our previous and new clients and communicate with them in much easier ways! Review collected by and hosted on G2.com.

At first, using the platform felt overwhelming and confusing, lots of different folders/tabs/etc but we’ve managed throughout time how to make it work for us! Review collected by and hosted on G2.com.

I like the layout of the website because it is easy to navigate and customizable to enhance the consumer's experience Review collected by and hosted on G2.com.

I think that the most dislikable aspect is the fact that the customer's profile is sometimes harder to read and it would be better to make it easier to find customers in the database Review collected by and hosted on G2.com.

I think is great how endear is tied to shopify making the tagging of clients so easy and organized. I love how the integration to AI responses makes easy to reach out and edit emails to make it more personalized. Review collected by and hosted on G2.com.

I would say when email templates are created there is very little room to edit or delete older templates that are lingering. Review collected by and hosted on G2.com.

Creating meaningful customer connections and the ability to cater to each customer need. Review collected by and hosted on G2.com.

The inability to customize the user in templates for team connections. Review collected by and hosted on G2.com.

I like the concept and building my client list Review collected by and hosted on G2.com.

I get confused about the shared inbox and I often lose the message thread I started Review collected by and hosted on G2.com.

I really enjoy that we have the freedom to customize and personalize our messages to our clientele. It allows us, and the guests, to feel that we are truly putting our intentional time and energy into our interactions! Review collected by and hosted on G2.com.

I wish we were able to create our own campaigns for our stores and send out mass messages when we are trying to spread the word about new product or limited sales! Review collected by and hosted on G2.com.

Look books have been the biggest take away for me personally. Being able to showcase personalized look books for any of my clients has truly made relationships much better. Review collected by and hosted on G2.com.

I wish I could send out more than 100 emails at once, instead of going from client page to client page. Review collected by and hosted on G2.com.