Jennifer J.
JJ
Jennifer J.
Interactive Marketing Specialist
Higher Education
Enterprise (> 1000 emp.)
"Used to update website, records, send emails, and more."
4.5/5
What do you like best about Encompass?

Being able to use one program to manage multiple things. It makes it easier when everything is working together.

Review collected by and hosted on G2.com.

What do you dislike about Encompass?

Having to create a new email template to send out reoccurring emails. There isn't a way to reuse an email and send it out to reoccur. You would have to copy and paste the html into a new reoccurring email template and schedule it to reoccur. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great integrated tool for higher-ed communications and marketing"
4.5/5
What do you like best about Encompass?

I like that iModules provides a comprehensive approach to alumni engagement. I love the versatility of the tool and the ability for admins to exercise control over many parts as deep as you wish. It is a reliable company with an amazing support staff and account managers who are always available to assist and provide extensive examples of best practices in uncertain situations. As a new user, coming up to speed was super easy thanks to the online education center. Review collected by and hosted on G2.com.

What do you dislike about Encompass?

I wish the admin dashboard was more modern and not so cumbersome. It is outdated in the look and function take several steps to set up, whereas competitors like WordPress have a more clear and streamlined process for setting up content.

This was not true maybe a year ago, but over the last several months there has been a lot of downtime in the system which sometimes mean down time in the system.

Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"As good as you want to make it"
4/5
What do you like best about Encompass?

iModules has a ton of capalities and constantly seeks to add more functions suggested by its users. Review collected by and hosted on G2.com.

What do you dislike about Encompass?

The email client editing can be a little buddy. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Helpful for university advancement "
4/5
What do you like best about Encompass?

Multi-use software that helps with data collection, email marketing & information organization Review collected by and hosted on G2.com.

What do you dislike about Encompass?

Still feel like they are working through some bugs - to be expected Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great platform for streamlining alumni relations processes"
4/5
What do you like best about Encompass?

iModules offers email marketing, website hosting, event management, data, and forms in one place. It is a powerful and useful tool for any alumni relations office. As a leader in its field, iModules is becoming the standard -- and with good reason. The company supports users and listens to customer feedback, even if it does take longer than we would like for them to add new features. Review collected by and hosted on G2.com.

What do you dislike about Encompass?

Sometimes iModules can be "behind the times" when it comes to technology, responding to events or user requests instead of anticipating them. For example, email reporting was only recently improved, but users still cannot A/B test subject lines. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy to use for events! "
4.5/5
What do you like best about Encompass?

Imodules is great for organizing event registration and participant information. It is easy to use on the back end along with easy for guest to register as well. Review collected by and hosted on G2.com.

What do you dislike about Encompass?

A better communication with our internal data system would make archiving events easier. Review collected by and hosted on G2.com.