--- title: Encore Business Solutions Reviews meta\_title: 'Encore Business Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Encore Business Solutions works for a business like yours. date\_modified: '2026-06-21' parent\_category: name: Microsoft Ecosystem Services url: https://www.g2.com/categories/microsoft-ecosystem-services --- # Encore Business Solutions Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by Encore Business Solutions but has limited features. Are you part of the Encore Business Solutions team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Encore Business Solutions is a trusted Microsoft Dynamics 365 Partner, serving over 800 clients across North America with ERP and CRM solutions. We believe that technology alone is not enough to further any company’s success. You also need to align that technology with strategy, people, and processes. And you need a partner to provide a steady hand through change, expertise across the full Microsoft suite, ongoing support, and honest advice. That’s where we come in. With over 35 years in business, Encore has completed more than 2,300 Dynamics implementations. The Encore team includes experts in every Dynamics 365 ERP and CRM solution, plus the connected products: familiar Office tools, Power BI and the rest of the Power Platform, Copilot AI, and more. Encore integrates Dynamics 365 with the rest of the Microsoft stack as well as ISVs and 3rd-party tools, creating comprehensive solutions tailored to each customer. While some partners focus simply on providing technology for clients, Encore believes that it’s essential to prioritize strategic alignment, user adoption, ongoing support, and training as well. Even the best technology will fall flat without team buy-in. Encore’s average client has been with us for over 13 years, because they know they can depend on us for day-to-day support as well as big-picture strategic consultation and technology implementations. * * * Seller [Encore Business Solutions](https://www.g2.com/sellers/encore-business-solutions) Discussions [Encore Business Solutions Community](https://www.g2.com/products/encore-business-solutions/discuss) Languages Supported English, French Services Offered Software implementations Locations Serviced Canada, United States Overview by Melissa Greenhill Show More ## Top-Rated Alternatives [ ![Western Computer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Western Computer") Western Computer 4.6/5(205) ](https://www.g2.com/products/western-computer/reviews) [ ![Alta Vista Technology](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alta Vista Technology") Alta Vista Technology 4.9/5(130) ](https://www.g2.com/products/alta-vista-technology/reviews) [ ![SHI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHI") SHI 4.7/5(119) ](https://www.g2.com/products/shi/reviews) [ View All Alternatives ](https://www.g2.com/products/encore-business-solutions/competitors/alternatives) ![Etienne V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Etienne V.") EV Etienne V. Finance Contractor Small-Business (50 or fewer emp.) 11/15/2021 "poor customer service" 0/5 Describe the project or task Encore Business Solutions helped with: We had some issues with emailing remittance forms out of Great Plains. Customer Service replied a few days later with a solution that I could have googled myself. I replied that their canned solution did not work but never received a reply. We received a bill of $140 for 1 hour of no value at all. Requested a credit but could only get a credit if we would sign up for unlimited support at who knows what cost. We declined of course so.... no credit.... poor poor poor ! Review collected by and hosted on G2.com. What do you like best about Encore Business Solutions? nothing comes to mind in our experience with their support services Review collected by and hosted on G2.com. What do you dislike about Encore Business Solutions? their customer service is subpar and help, expertise does not surpass googling the problem Review collected by and hosted on G2.com. Recommendations to others considering Encore Business Solutions: Question their customer service ability and skills! And don't sign unlimited service support plans. Shop around for better service Review collected by and hosted on G2.com. What problems is Encore Business Solutions solving and how is that benefiting you? no benefits that I can think of .Poor customer service and hourly billing for non-quality work does not make it better Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") GB Verified User in Banking Enterprise (\> 1000 emp.) 4/21/2018 "Outdated" 0/5 Describe the project or task Encore Business Solutions helped with: This does not apply to me. I do multiple tasks and have too many to list. Review collected by and hosted on G2.com. What do you like best about Encore Business Solutions? Nothing at all. The version I use is extremely outdated and slow. Review collected by and hosted on G2.com. What do you dislike about Encore Business Solutions? Everything about it. There is not one feature I enjoy or find helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Encore Business Solutions for G2 to provide buying insight. 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