1. [Home](https://www.g2.com/)
2. ...
3. [Help Desk Software](https://www.g2.com/categories/help-desk)
4. [Enchant Discussions](https://www.g2.com/products/enchant/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2f83850ef099691b74bdd4a96af48a16/enchant.png "Product Avatar Image")
](/products/enchant/reviews)

[

Enchant

](/products/enchant/reviews)

(65)4.8/5

Enchant is a helpdesk and knowledge base software solution.

Show More

* * *

### 90.0

Nps Score

Already have Enchant?

### All Enchant Discussions

Search

Most CommentedMost HelpfulPinned by G2Newest

All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Pinned by G2

Newest

Filter by

All Discussions

Discussions with Comments

Pinned by G2

Discussions without Comments

 ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question")
G2

Pinned by G2 as a common question

•

almost 3 years ago

More Options 
- 

[
# What is Enchant used for?
](/discussions/what-is-enchant-used-for)
What is Enchant used for?

[

help desk software

](https://www.g2.com/tags/help-desk-software)[

Live Chat Software

](https://www.g2.com/tags/live-chat-software)[

Customer Self-Service Software

](https://www.g2.com/tags/customer-self-service-software)[

Shared Inbox Software

](https://www.g2.com/tags/shared-inbox-software)

* * *

\<0\>0\>Upvotes

* * *

0 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Enchant+questions+and+get+answers+from+expert+users+in+our+Enchant+Discussions+section.&title=Enchant+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Enchant+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Enchant+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss%0aAsk+Enchant+questions+and+get+answers+from+expert+users+in+our+Enchant+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Enchant+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss%0aAsk+Enchant+questions+and+get+answers+from+expert+users+in+our+Enchant+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/enchant/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/73d1bbe00cba712b2471af8e6cb68f68/enchant.svg "Product Avatar Image")

### Have you used Enchant before?

Answer a few questions to help the Enchant community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fenchant%2Fdiscuss%3Fsmall_ask%3Denchant)
No