EMS Enterprise Workplace Management Reviews & Product Details

EMS Enterprise Workplace Management Overview

What is EMS Enterprise Workplace Management?

From managing complex events with service providers and facilities teams to booking a daily workspace through an employee mobile app, every activity starts with a date, time, and location. EMS by Accruent offers the greatest breadth and depth of functionality with the ability to configure everything to meet the needs of your unique organization while offering an open, extensible platform to work directly with your workplace technology stack including digital signage, visitor management, occupancy sensing, HVAC control, work order management, and much more.

EMS Enterprise Workplace Management Details
Product Description

EMS Software is meeting and room scheduling software for the workplace and campus that helps to increase productivity, attract and retain people, reduce costs, and differentiate their brand.


Seller Details
Seller
EMS Software, an Accruent Company
Company Website
Year Founded
1986
HQ Location
Centennial, CO
Twitter
@EMS_Software
1,091 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®

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EMS Enterprise Workplace Management Screenshots

EMS Enterprise Workplace Management Reviews

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It’s easy to view spaces for booking, and I like that you can include photos of the space for viewing. It makes it easy to see the different set up types for each room. Review collected by and hosted on G2.com.

What do you dislike?

I wish there were an option to notify you of a cancellation of a reserved space. If there is, my employer doesn’t use it. Because of this, you don't know if your room has opened up for any reason. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think the biggest benefit is that the process is very standardized for our university events staff. Avoiding double booking of spaces is a must, and this is truly a lifesaver in that regard. It is a bit cumbersome to use at time. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

EMS gets the job done. It has a lot of functionality that I haven’t even used yet. It rarely ever crashes and offers a comprehensive view of the day which is helpful. Review collected by and hosted on G2.com.

What do you dislike?

The interface is pretty dated, but otherwise I have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Highly recommend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of what meetings are going on currently and in the future at my office. I am able to tell what amenities are necessary and which rooms are available at a glance. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

the ease and speed at which EMS allows narrowing search for workspaces or conf rooms Review collected by and hosted on G2.com.

What do you dislike?

one downside is that you can book duplicate workspace reservations and thus one individual may book numerous workspaces that would be presented as unavailable to others Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ensuring adequate and efficient management of workspaces in a large office setting with individuals who travel at various times throughout the year Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I use this for booking rooms at my workplace for meetings and events. It is very user friendly and lets me see what rooms are available before making a reservation and makes it easy to keep track of ones I have already made. Review collected by and hosted on G2.com.

What do you dislike?

It supposedly has an app that is unusable.i have to do everything from a desktop or laptop. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes reserving rooms NOT a black box, which is essential when trying to meet and run programs. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I do like being able to see for myself what rooms are available and what's going on in the occupied rooms. Also cool to order your catering from our kitchen right on there. Review collected by and hosted on G2.com.

What do you dislike?

Pages' organization is not intuitive. Sometimes I have to click around and search around for what I'm trying to do. Wish there was a way to message other bookers and broker room swaps. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No problems. It does save phone calls and cut out the middle men. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very convenient from the computer to quickly book a room! And great for adding catering, etc. Review collected by and hosted on G2.com.

What do you dislike?

App doesn’t work on my phone, And hard to change the services you’ve ordered in a recurring reservation. Also tends to spastically send dozens of repeat email notification s for my recurring reservations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s great when I need to book a room in a hurry, or quickly see who to contact if u need to swap rooms! Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that it's intuitive to use. You can have basically no training and still be able to figure everything out. Review collected by and hosted on G2.com.

What do you dislike?

Functionality wise, it's perfect. It's a little clunky looking but that's it's biggest issue. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With such a large workplace, it makes it so easy to figure out what rooms are available and which would be the best fit for my meeting type/size. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

all the capabilities EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Review collected by and hosted on G2.com.

What do you dislike?

There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.

Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is user friendly and is accessible to many different campus partners. Review collected by and hosted on G2.com.

What do you dislike?

The limitations of my place of employment in terms of use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving conflicting use of space (at least without documentation). We have realized the benefit of having more information about usage and efficiency. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Our eCalendar system at work is outdated, it uses EMS and the options are limited. Review collected by and hosted on G2.com.

What do you dislike?

I am not a fan of only seeing one room at a time per booking, I have to manually exit and search a new room adding in all of the same details if the room I want is unavailable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The more you use it, the easier it is to use and understand. I’ve been able to teach some coworkers how to use the system. Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy for new staff to learn. Online portion easy for clients. Full fills our most reporting and billing needs. EMS support team is great! Review collected by and hosted on G2.com.

What do you dislike?

There are a few billing reports that we have tried to build and were unsuccessful even with the support teams help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

People can see real time schedule online. Saves office staff time since clients can request their own spaces and included details that are needed for set up and AV. Review collected by and hosted on G2.com.

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UB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It allows you to book the room for any meeting, call or event. It will show you availability for the rooms and each person. I use it all the time for my team. Review collected by and hosted on G2.com.

What do you dislike?

The system can sometimes not update and be delayed in sending confirmations. It also limits you seeing who has it booked to posible see if they can cancel. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows me to easily schedule my weekly team meetings and or if I need to pull up somewhere on short notice. Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I use EMS for reserving rooms at the university I work at. The clean interface and ease of seeing what times certain rooms are available is very helpful. Review collected by and hosted on G2.com.

What do you dislike?

I like that you can see all the events, but it would be very helpful if there was as more effective ways to search for a room. For example, doing an advanced search for a room with a projector and that seats at least 10 people. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I haven’t encountered any problems and the benefits are that it creates a space that I can check availability at any hour without having to call our event services department. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The EMS application is quick and easy to add to an email for reserving a room in any of the buildings on campus. It tells you exactly which room is available at what time on a schedule basis and also shows blocked off time that others have reserved. Review collected by and hosted on G2.com.

What do you dislike?

User interface could definitely be better looking and not as wide and large of a schedule when choosing a slot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving the problem of finding a quiet place to meet! Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Can easily book rooms and add colleagues to the reservation. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes there are glitches when reserving rooms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easily get the team together by organizing an in person meeting and sending out a calendar invite all by using one system. Review collected by and hosted on G2.com.

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teacher
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I really enjoyed the opportunity it opened up at work for a better experience. Great new technology options! Review collected by and hosted on G2.com.

What do you dislike?

The technology part maybe be difficult for people who are not used to using it in the workplace all the time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The company is able to utilize technology and more efficient jobs by expanding their experiences Review collected by and hosted on G2.com.

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UN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The booking process is easy. It’s helpful to see the daily and monthly calendars and be able to easily cancel a reservation. Review collected by and hosted on G2.com.

What do you dislike?

It’s not so helpful in seeing all the details when hovering over a confirmed meeting request. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Booking rooms is easily done and it makes our work life as admins much easier! Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The system is user friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike?

There are no major cons to the system. It works well for our scheduling needs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Is convenient to track and schedule events across multiple spaces Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Have never had an issue using the booking tool - always booked accurately/no errors Review collected by and hosted on G2.com.

What do you dislike?

A bit clunky - you have to click thru several pages to do such a simple activity Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Room booking at our office Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's straight forward and well layed out. Simple yet effective Review collected by and hosted on G2.com.

What do you dislike?

I keep forgetting my login name and password combination but there's no recover password option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're able to request and book rooms on campus now. It shows which rooms are already booked at what times so I know how to plan. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It helps to easily book meeting/ boardroom for meetings.it is self driven and easy to setup Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it hangs. Sometime but not frequently, it does not allow one to book for meeting room from the computer. One has to go to the tablet in from of the meeting room to book the meeting room Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s easy of getting/ organizing stuff by oneself Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that the software gives me access to scheduling in the same way as users in other departments. I work in production and my job is very different than people in other work groups so it's really nice that we have a program that provides a common tool to use. Review collected by and hosted on G2.com.

What do you dislike?

I think the UI could be streamlined and get a modern update. I also wish that it transferred to my calendars better. It will pull a report and the PDF will look great but it's hard to get it to seamlessly transfer to my outlook calendar or GMAIL. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It takes some time to onboard and the UI is a little older and definitely oriented towards PC users. I like it but I also think it could be spruced up a little. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It centralizes calendars and scheduling, which is great for us as a large arts organization. It will run reports that are easily seen across work groups. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We use EMS to manage everything on our college campus - everything from room reservations to parking lots, vehicles, and even spaces that aren’t true spaces. Review collected by and hosted on G2.com.

What do you dislike?

EMS can be a little clunky and there’s a bit of a learning curve, but with training and some time playing around to figure things out it’s great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

EMS gives us the ability to know exactly how many events are happening on campus from a club meeting or student program to large scale events like Commencement and Orientation Review collected by and hosted on G2.com.

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MPH student
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

EMS works great in large institutions, keeping up to date reservations. Review collected by and hosted on G2.com.

What do you dislike?

The fact that reservations can be overridden with no notice of it. It’s happened at least twice. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allowing my student group in undergrad to meet at a favorable location for all Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to pull reports, clear statuses, ability to control/limit requests. Software calendar is easy to read & visually appealing Review collected by and hosted on G2.com.

What do you dislike?

The web form of EMS is very clunky to look at it if you have multiple spaces or a lot of events on one day. For employees that do not have the software installed on their computer and can only rely on the web version- it is difficult to use & read. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Space management. We use this software to sign out rooms for programs, meetings, rentals, training, and lunch spaces. This ensures proper planning for big events and ensures we do not double book spaces. It also helps us see on a day to day basis what is happening. Review collected by and hosted on G2.com.

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