---
title: Xoxoday Reviews
meta_title: 'Xoxoday Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1577 reviews by the users' company size, role or industry
  to find out how Xoxoday works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1577
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Xoxoday Reviews
**Vendor:** Xoxoday  
**Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,577
## About Xoxoday
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&amp;T, H&amp;M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts&amp;nbsp; 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries&amp;nbsp; 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale



## Xoxoday Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Xoxoday, highlighting its simple interface and multiple redemption options. (192 reviews)
- Users praise the **responsive customer support** of Xoxoday for resolving issues quickly and efficiently. (167 reviews)
- Users praise the **exceptional customer support** of Xoxoday for its quick responses and effective solutions. (141 reviews)
- Users love the **flexibility and ease of redeeming rewards** with Xoxoday, enhancing employee recognition and appreciation. (118 reviews)
- Users appreciate the **effortless recognition and rewarding features** of Xoxoday, enhancing team engagement and motivation. (80 reviews)
- Users appreciate the **variety of redemption options** on Xoxoday, enjoying its vibrant marketplace and user-friendly interface. (78 reviews)
- Rewards System (76 reviews)
- Features (70 reviews)
- Response Time (68 reviews)
- Easy Redemption (60 reviews)

**What users dislike:**

- Users find the **redemption process slow** and desire clearer instructions and better reward specifications. (47 reviews)
- Users experience **technical issues** with Xoxoday, including bugs and slow customer support that hinder usability. (45 reviews)
- Users feel there are **limited options** for rewarding colleagues, limiting personalization and choice in redeeming points. (39 reviews)
- Users experience occasional **voucher issues** with codes not working and limited availability in certain regions. (37 reviews)
- Users report **poor customer support** with lengthy response times, affecting their overall experience with Xoxoday. (36 reviews)
- Users face **gift card issues** with delays in adding funds and limited payment options, affecting overall satisfaction. (27 reviews)
- Reward System Issues (27 reviews)
- Missing Features (23 reviews)
- Expensive (22 reviews)
- Limited Rewards (20 reviews)

## Xoxoday Reviews
  ### 1. Purchased Voucher code was not valid in the application.

**Rating:** 5.0/5.0 stars

**Reviewed by:** CA Maulik B. | Consultant 1, Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Xoxoday?**

Quick Response and Resolution steps provided.

**What do you dislike about Xoxoday?**

Nothing as of now. Service was very quick.

**What problems is Xoxoday solving and how is that benefiting you?**

The problem was that after I bought the Vocher for TheSouled Store, the code would not apply and would instead display an invalid code. I brought up the matter with Emplus, and they were accommodating enough to give me another voucher that I could use to make up for the original one. The resolution was given in a straightforward and simple manner, and the service and delivery were both expeditious.

  ### 2. A perfect tool for real time reward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anish C. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Xoxoday?**

As a digital-first company, we always wanted to make our rewards all digital and get over the personalized gifting for everyone every time. Starting with the implementation, to integration to onboarding everything was seamless. The hyper-personalization and real-time reward distribution also let us reward and recognize our employees in a manner that is a win-win situation for both of us. Another thing that I like is their UI, it is simple and elegant and everything is under one screen, so you need not find it difficult to navigate into places.It's been 6 months that we have been using xoxoday as a frequent platform for rewarding and incentivising our Ackers. 

Another thing I like about Xoxoday is that they offer data and analytics tools that help us to track the effectiveness of our incentive programs and make data-driven decisions for improvement.

And just in case you face any difficulties, their customer support is round the corner to go above and beyond to help you out. Just drop them an email and it gets resolved under 24 hours.

**What do you dislike about Xoxoday?**

I wish there would have been a chatbot on the tool where we can write our issues and it can get resolved. Another thing that could be improved is the wide range of partnerships. Today a user might get confused with all the brands and end up buying the regular vouchers only.

Also, initially we faced a lot of challenges in integrating xoxoday to our current HRMS portal, but once it was sorted, it is a smooth ride.

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxoday is helping us with three big issues at ACKO.

Personalized rewards: It offers us a variety of reward options, allowing the winners to choose their gifts from the wide range of products using the points. It helps us foster a very strong rewarding environment where everyone's happy. 

Administrative Efficiency: It's very easy to use, just enter the email IDs, the amount and in a blink of an eye, the reward is sent to the user's account.

Real-time Recognition: The appreciation feature also let us recognise the amazing work our colleagues have been doing and rewarding them with personalised notes. At time, money is not everything.

  ### 3. Experience on the service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vineet A. | Assistant Manager - Alliances, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2024

**What do you like best about Xoxoday?**

Issue resolution was quiet very fast and team helped a lot throughout

**What do you dislike about Xoxoday?**

Nothing Much everything was perfect as it is

**What problems is Xoxoday solving and how is that benefiting you?**

I wasn't able to redeem the reward points

  ### 4. Awards problems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michele T. | Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Xoxoday?**

They resolved the problem quicklyquick, they showed interedt in resolving the problem

**What do you dislike about Xoxoday?**

Nothing, they were very kind and efficient in resolving my problem

**What problems is Xoxoday solving and how is that benefiting you?**

I couldn't access to my amazon rewards

  ### 5. I encountered Xoxoday which is used by HSBC in giving rewards. I received the reward instantly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francis Ceazar N. | Executive - Document Control, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Xoxoday?**

Ease of Use and supportive customer support.

**What do you dislike about Xoxoday?**

There was a bit of delay because of the Vendor but they are persistent in resolving it

**What problems is Xoxoday solving and how is that benefiting you?**

The delay in the reward.

  ### 6. Xoxoday Plum- Variety of options and timely resolution of issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pankaj G. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about Xoxoday?**

My query was heard and worked upon instead of just wasting time. Also, regular updates are provided for the query even if it is getting delayed. Things are easy to use and book.

**What do you dislike about Xoxoday?**

Initially, they told me that the voucher would be provided soon. But later informed that it would be refunded. In the end, I got the voucher. So, wait till the query is resolved.

**What problems is Xoxoday solving and how is that benefiting you?**

This product is helping us manage our reward points and redeem them for a variety of options available on their website. It is providing a platform where instead of giving employees the same voucher each time, they are given the option to employees to choose the voucher they like and the amount they want. It is a best option for both as companies also don't have to purchase voucher for each occassion.

  ### 7. Great experience in using it and has wide variety of things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ponnumani S. | Senior Platform engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Xoxoday?**

The Gift card redemption option and the customer support's swift resolution to queries

**What do you dislike about Xoxoday?**

As for dislike, nothing that i can think of right now

**What problems is Xoxoday solving and how is that benefiting you?**

Benefits in recognition

  ### 8. Reliable Resolution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angeli Eloise O. | Senior Data Integrity Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Xoxoday?**

Once they have all the data they need, their processing time is really fast!
They also have a several options for you to choose in for rewards!

**What do you dislike about Xoxoday?**

They arent the best at probing questions. You will have to figure out a way to provide the information to them in case they cannot access the data you provided (i.e. provide a screenshot instead of the link)

**What problems is Xoxoday solving and how is that benefiting you?**

Needed to exchange a voucher that is no longer usable (the nearest branch of the store I claimed it on has closed down, and the rest are found in location over 40 miles away)

  ### 9. Quick customer support and listen very carefully and give you best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Xoxoday?**

I have experienced good customer support from xoxoday

**What do you dislike about Xoxoday?**

Delayed delivery but thank God they delivered

**What problems is Xoxoday solving and how is that benefiting you?**

Convert reward points into shopping vouchers

  ### 10. Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** RajaGuru A. | Assistant Manager -  Mfg QED, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2024

**What do you like best about Xoxoday?**

Very good service and quick support to solve the issue

**What do you dislike about Xoxoday?**

Nothing to dislike. All are good services

**What problems is Xoxoday solving and how is that benefiting you?**

Reward voucher was not able to redeem, it was resolved by the team as per their commitment

  ### 11. good

**Rating:** 5.0/5.0 stars

**Reviewed by:** chandrashekara  M. | technician, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Xoxoday?**

good user interface and more store avilable i frequently used.

**What do you dislike about Xoxoday?**

code reciving some time slowly but customer support is take 24 hr

**What problems is Xoxoday solving and how is that benefiting you?**

oxoday by Giift solving and  benefiting is tax saveing

  ### 12. Exciting and looking-forward experience on the various offers available when I redeem points.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joan M. | Transcriptionist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Xoxoday?**

I like best the various offers available every time I redeeem points.

**What do you dislike about Xoxoday?**

There's nothing I dislike about Xoxoday.

**What problems is Xoxoday solving and how is that benefiting you?**

I think the problem Xoxoday is solving is the ease of exchanging points at the comfort of your own mobile in just a few clicks.

  ### 13. Good Platform to roll out Brand Vouchers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kush S. | Customer Support Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Xoxoday?**

We were referred to use xoxoday Plum by one of the ex-employees. The use case was to roll out bulk user or single-user brand vouchers within a snap, and it actually happened.
We just tried rolling out the Amazon brand vouchers to the user list of 40 people, and it worked flawlessly.

Customer Support team is great and helpful.
Implementation was pretty easy and quick.

**What do you dislike about Xoxoday?**

We have just started using the Xoxoday Plum, and as of now, there are no dislikes, but there will be one feedback if we send the brand voucher and mistakenly send it to the incorrect email ID, it doesn't give the option to undo or re send at correct mail.

**What problems is Xoxoday solving and how is that benefiting you?**

As mentioned in likes, Xoxoday Plum is helping us roll out brand vouchers in bulk or for a single user.
Reports are easy to read.
One more good thing is you can change the mail templates.

  ### 14. Very Responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umair Y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2024

**What do you like best about Xoxoday?**

I really like how quickly they resolve the issue if you have any. Within 24 hours your issue will be resolved with a solution for it.

**What do you dislike about Xoxoday?**

Few things like claiming the coupons is a bit difficult but the customer relation team makes it easier.

**What problems is Xoxoday solving and how is that benefiting you?**

It makes it easier for us to shop online, with the options we have in one platform.

  ### 15. Real time technical support. They have solved the issue even being at the other side of the World

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fabrizio N. | General Manager - Middle East, South Asia, Oceania, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Xoxoday?**

Real time technical support, and they have solved the issue even being at the other side of the World compared to me and the retail. well done.

**What do you dislike about Xoxoday?**

nothing. real time serive and prompt responde

**What problems is Xoxoday solving and how is that benefiting you?**

the gift card belonging to a retail based in Dubai was not going through. I was not getting it.  They have solved the issue in 2 business days even being at the other side of the world. Now I have my gift card with me

  ### 16. Best way to distribute goodies among teammates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kshitiz G. | Application Development Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Xoxoday?**

I liked the ease of redemption of the voucher and the customer support.

**What do you dislike about Xoxoday?**

The voucher took longer than estimated time to get delivered

**What problems is Xoxoday solving and how is that benefiting you?**

Its the best way to incetivise the user and promote the product.

  ### 17. Amazing Tool for Digital Reward Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishnu Kumar D. | Data Science & Business Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Xoxoday?**

It is user Friendly Interface.I like it's features such as Drag and drop,Email alert,Automation email.It's Redeem code has lot option's such as Flipkart,Amazon where Customer can choose them.It helps and support mobile optimize.It integrations With HRM's or CRM platforms helped me lot.It provides each gift status and recipient action for every step of the way.It has Comprehensive Incentive Management Enhance Employee Engagement and loyalty.It is better than tango and tremendous.It helps for Cost Management,Drive revenue growth.It can be implemented with SAP and API's.Deployment architecture with Cloud (SaaS or IaaS).I had frequently used Xoxoday Plum from past 2 months and,Our Organization honured me for my achivements.

**What do you dislike about Xoxoday?**

It's dislike thing is Recharging the account again and again becomes Difficult.They improve page level SEO with tools to diagnose and improve page performance.

**What problems is Xoxoday solving and how is that benefiting you?**

It helps to filters Demographic and company details as well as perfect filters and CPM Information which protect from Scamers.It helps to built Email marketing by automated Email detection and personalizing email.It offers every gift status and consumer activity along the journey,making it easier to track the status of gift cards.Xoxo offers a flexible an Customizable reward system is available from Xoxo,which makes it easier to deliver prizes.It interfaces with additional Marketing tools such as commerce appication,include point of sales System,CRM and ERP

  ### 18. Rewards and Incentives

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark Andrew P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Xoxoday?**

it is user friendly, The customer support shows resilience in handling issues and ensure customers feel heard and acknowledged.

**What do you dislike about Xoxoday?**

Delay in proccesing orders, but its a techinal issue where it is uncontrollable sometimes, but felt glad when the issue was resolved.

**What problems is Xoxoday solving and how is that benefiting you?**

Customer support helps me of my issue regarding conversion of points into Gcash.where i was being updated of the current situation and resolution is immediate.

  ### 19. Satisfied Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Xoxoday?**

Customer support is very efficient and prompt in assisting and providing a solution.

**What do you dislike about Xoxoday?**

I am very satisifed with the services by Xoxoday by Giift so far.

**What problems is Xoxoday solving and how is that benefiting you?**

I was facing a technical difficulty when attaining the voucher code. I sent an email to the customer support team and they helped me attain the voucher code the next day.

  ### 20. Rewards and Incentives

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saad  S. | Solution Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Xoxoday?**

Customer support team his dedication to support and availability to trigger issue ASAP

**What do you dislike about Xoxoday?**

Nothing all is good and working fine with us

**What problems is Xoxoday solving and how is that benefiting you?**

The voucher can't be redeemed and I wasn't able to use it

  ### 21. Easy Redemption and Multiple Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Versha B. | Sr. Associate Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Xoxoday?**

It allows to add the money to some wallets which is very useful

**What do you dislike about Xoxoday?**

There is nothing that I dislike. Its user friendly

**What problems is Xoxoday solving and how is that benefiting you?**

Helping to redeem my rewards quickly and offering many options to choose from.

  ### 22. I had asked for some help and I did receive the same quite admirably

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arup Ghosh I. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Xoxoday?**

Its promptness and transparency while dealing with the client< its implementation has been flawless. The customer support team had been very prompt in answering my query. I have used it somewhat frequently i would say. I am happy with its number of features. It has integrated well with my computer and have found it useful. Its use has beem quite comfortable and I have so far not found it discreminatory or arduous

**What do you dislike about Xoxoday?**

There is nothing that I have to say about disliking so far

**What problems is Xoxoday solving and how is that benefiting you?**

I had asked it for a solution to an reward that I was unable to open and execute. I rferred the issue to it and it promptly advised me as to how I should give them some data so that they can solve my issue

  ### 23. XOXO with extensive list of vouchers and product deals

**Rating:** 4.5/5.0 stars

**Reviewed by:** JayaKaran G. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2024

**What do you like best about Xoxoday?**

It has a good list of products on sale. Has tie up with almost every retail website, I could think off.
You name it, they got it

**What do you dislike about Xoxoday?**

None that I know off. All good for now. Good Job

**What problems is Xoxoday solving and how is that benefiting you?**

Its a company rewards program and can be used for various activities.
HR team may be best to answer this question

  ### 24. Software that makes our manual work less by rolling vouchers at one time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yagneeshwar R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Xoxoday?**

Xoxo Day is a very easy-to-use software that our team uses to roll out the vouchers to our clients and for other processes. It's very easy to implement, and it is beneficial. The team in the customer support department helps us whenever we face any issues. We do use this software very frequently.

**What do you dislike about Xoxoday?**

The least helpful part is nothing much; it does exactly what we need. Hence there won't be any complaints from our end for xoxo day.

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxo Day helped us roll out the vouchers, which was a manual task for us where we used to send the vouchers one by one. After xoxoday came into the picture, we have automated this process and we entered the details, and the vouchers are being sent automatically, which is a lot of time-saving and cost-saving for us.

  ### 25. Pretty good service and the range

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haneesh M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Xoxoday?**

The best coverage of the coupons they have also covers most parts of the world. 
Support is also pretty good about the issues we may report. The frequency of use of their service most of the time with the product we have integrated into. 
Glad that we have implemented Xoxoday in our product and it is pretty easy to use.

**What do you dislike about Xoxoday?**

In some cases, the coupons don't get delivered as promised. Raising it with their support team helps in delivery of the coupons.

**What problems is Xoxoday solving and how is that benefiting you?**

It solves the easier way to redeem the coupons with the points I receive from my company-wide recognitions. Having wide range of coupons helps me to explore and redeem what ever I need.

  ### 26. Best rewards market place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krishna N. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 11, 2024

**What do you like best about Xoxoday?**

Xoxoday provides an easy-to-use method that streamlines recognition and rewards, using global rewards catalog, reward points can be redeemed in a matter of minutes.

**What do you dislike about Xoxoday?**

The only downside I noticed in Xoxoday is regarding the inbaility to change the primary email address (to receieve rewards at an alternative email)

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxoday handles all the customer queries (reg rewards, expiry, extension, delivery issues etc.) in a very effective way and the transition is hassle free

  ### 27. Easy and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Archana D. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about Xoxoday?**

I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.

**What do you dislike about Xoxoday?**

I never had any dislikes about xoxoday. It really enjoyed using it.

**What problems is Xoxoday solving and how is that benefiting you?**

I had a problem receiving my voucher money. there were some technical error. I reached out to customer service of xoxoday and it was solved within 2 hours. It was really easy to use once i got my voucher. And I'm really happy that i got my problem resolved and received my voucher immediately.

  ### 28. My experience with xoxoday

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rahul B. | Junior Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2023

**What do you like best about Xoxoday?**

In today's digital era, gift card websites have revolutionized the art of gifting. These platforms offer a vast array of gift cards for every occasion, making the act of giving thoughtful gifts more accessible than ever. "Xoxoday's website is a breeze to use, making gift shopping a joy."

Variety and Choice: The diversity of gift card options is another aspect  From gift cards for well-known brands to unique experiences, reviews often remark on the platform's comprehensive range. 

Security: Security concerns are paramount when conducting online transactions. Xoxoday's commitment to robust security measures.   "I feel secure making purchases on Xoxoday, knowing my information is safeguarded."

Customer Support: An efficient customer support team can make a significant difference in the user experience.  Users report prompt responses and helpful assistance when needed.  "Their customer support is top-notch; they resolved my query swiftly."

Redemption Process: A seamless redemption process is essential for gift card recipients. -friendly redemption process, both online and in physical stores. "I had no trouble redeeming my gift card; it was a straightforward process."

**What do you dislike about Xoxoday?**

Limited Problem Resolution in Complex Scenarios: Consider the case of a customer facing intricate technical issues with their internet connection. They decide to seek assistance through the self-service portal of their internet service provider. Despite diligently following troubleshooting guides, they fail to resolve the problem. In such complex scenarios, direct interaction with a knowledgeable customer care representative could have expedited the resolution, preventing prolonged frustration and service disruption.

**What problems is Xoxoday solving and how is that benefiting you?**

New advanced technologies, overcome problem, my aim is clear,  website should be garage free.

  ### 29. Very good experience, it very nice idea for gifts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tariq Z. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Xoxoday?**

Variety of products and the popularity, also the support team they are extremely helpful

**What do you dislike about Xoxoday?**

Not all the stores available in my region Oman, hope more regions will be added

**What problems is Xoxoday solving and how is that benefiting you?**

Gifting people in other regions

  ### 30. Experience with Xoxo Consultant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arpit M. | Cyber Breach Attorney , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2023

**What do you like best about Xoxoday?**

They reply the mail with 4 hours with resolution. And I also mail Xoxo about my grievance they also make me comfortable and giving me resolution instantly.

**What do you dislike about Xoxoday?**

I don't think so that there is any thing dislike.

Because when you're is treated like a major problem and it doesn't how either it's small or big. I don't think so there anything about to dislike

**What problems is Xoxoday solving and how is that benefiting you?**

Actually I placed one order of Flipkart Gift card by "Yougov" app after which, when I try to get my Flipkart Gift card code it's showing that there is some technical problem in it. I was very disappointed but when I sent a mail to Xoxo about my grievance they solved my problem instantly and also resolved before time, they mentioned on their mail.

  ### 31. Best tool for company discussions, annouments and rewards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikhil S. | Senior Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Xoxoday?**

Empuls tool allows me to actively interact with my colleagues using polls, discussions, posts, comments and helps me to keep myself updated with the important things going on in my company. It also offers a wide range of rewards which to be honest is the best part which i like about empuls. The user interface is so good that it makes it easy to use. Anyone can easily post on the app and take part in various feedbacks and polls. As a user I'm using empuls daily to keep myself updated.

**What do you dislike about Xoxoday?**

The only downside of emplus is that while purchasing gift cards it doesn't gives the option to pay via debit or credit card. Apart from this every thing works like a charm.

**What problems is Xoxoday solving and how is that benefiting you?**

The main problem empuls is solving for me is that it keeps me updated about birthdays, anniversary, work anniversary of my colleagues. It allows me to recognize and appreciate my team members. It also has lot of rewards to choose from. It helps me to put my point of view on a topic with all my colleagues.

  ### 32. Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ram K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Xoxoday?**

Great All Things, Instant Delivery of GV.  Best Customer Support and Many More.. Excellent Service By Xoxoday.

**What do you dislike about Xoxoday?**

Fund Ading On Portal, Very Difficult. If Send Payment in The Morning It will Added By Evening. This is Not Good. It Should be Added as soon as or Within an Hour.

Sometimes It takes 1-2 Days in Case of Saturday. It Happens With me. I have Sent Amount on Friday It had added on Monday. in this Case too difficult to Manage All THings.

**What problems is Xoxoday solving and how is that benefiting you?**

Excellent Customer Support with my Account Manager. It Helps Everytime If Get any Difficulty.

  ### 33. XOXODAY PLUM REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marynelle S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Xoxoday?**

I so love their customer services. Very responsive and always update me. They also follow up you regarding your issues if they have been resolved or not to further assist you. Also I love that it has Gcash.

**What do you dislike about Xoxoday?**

When you're a first time user it take a while to navigate the website. I find hard time how to use it during my first time and I had to search for tutorial in order to be safe.

**What problems is Xoxoday solving and how is that benefiting you?**

Redeeming rewards thru ipsos isay.

  ### 34. Awesome Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** CA. Srinath G. | Director & CoE -  Finance & Risk Solutions, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Xoxoday?**

Seamless execution of voucher encashment. the choices for vouchers was spread based on every individuals taste and requirements. it was a simple 3 step process for redemption and utilizing at online stores was also easy.

**What do you dislike about Xoxoday?**

An mobile app would have been a real saviour.

**What problems is Xoxoday solving and how is that benefiting you?**

Ease fo recommendation and appreciate platform for redemption. it really benefitful becuase the varieties and choice is quite exhaustive

  ### 35. Sharing feedback towards empuls app and support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepika P. | atl, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Xoxoday?**

The quick resolution and caring about the issues to resolve without delay and undividend attention towards the problem. We are so much glad to get the support whenever we face issues.

**What do you dislike about Xoxoday?**

It should be available in non business days well. There is no much about dislikes as we get instant support. That is only thing bothering us.

**What problems is Xoxoday solving and how is that benefiting you?**

Whenever we face issues about submitting order or if that doesn't redeem correctly, once we create a ticket support team will provide the necessary guidelines to resolve the issue and excellent support. So we have confidence that the bravo wont go into drain and no stress ever if we face any issue.

  ### 36. A great website for redeeming rewards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jojo C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Xoxoday?**

The site is a one-stop solution for all kinds of rewards that can be redeemed by various means. The user interface is very appealing and fast to navigate through the different options

The customer support team is very proactive and quick to respond to any issues and resolve problems at minimum fuss.

**What do you dislike about Xoxoday?**

The website has nothing to dislike about.

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxoday is a one-stop solution for generating gift cards of different online shops. The site is beneficial to choose between different reward types and for quick checkout of my chosen gift card.

  ### 37. Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rashmita S. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Xoxoday?**

I was happy with the customer service. I was facing issue with placing order when I reached to customer support through chatbot I got quick response and they resolved my issue.

**What do you dislike about Xoxoday?**

Website refresh rate should be fast, so that user can access it without any glitches.

**What problems is Xoxoday solving and how is that benefiting you?**

Solved the problem of placing order.

  ### 38. Redemption of Google Play voucher gift card using Plum platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anurag D. | Full Stack Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Xoxoday?**

The customer support was outstanding, and the impressive ease of use added to my overall satisfaction. The redemption process is also straightforward.

**What do you dislike about Xoxoday?**

I encountered an error during my initial use, leading me to contact customer support for assistance. However, I value the convenience of contacting support and promptly resolving the issue within 24 hours.

**What problems is Xoxoday solving and how is that benefiting you?**

I received an incentive from a research study. Xoxoday helped me with the redemption of my incentive in the form of a Google Play balance. The process was straightforward. I believe the use case that Xoxoday is solving is simplifying and streamlining the process of gift redemption.

  ### 39. Awesome Exp on XOXO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Xoxoday?**

Multiple Gift vouchers options are avaialble.

**What do you dislike about Xoxoday?**

tbh nothing. Everything is great about this platform.

**What problems is Xoxoday solving and how is that benefiting you?**

It made our work easy. No more paper work. everything is digital, secure and accurate. It helps me to reward and appreaciate hardwork.

  ### 40. Easy UX to browse and good service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Xoxoday?**

Great range of products. Exciting prices as well.

**What do you dislike about Xoxoday?**

The order tracking might require some work as it is very confusing right now.

**What problems is Xoxoday solving and how is that benefiting you?**

All products under one roof. Exciting rewards and gift cards.

  ### 41. Xoxoday Plum Review on G2

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay G. | Technical Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Xoxoday?**

Wide variety of redemption options available for points given as corporate gifts during events like certification drives, quizzes etc

**What do you dislike about Xoxoday?**

Nothing that could be thought of most of the things are as expected

**What problems is Xoxoday solving and how is that benefiting you?**

One stop solution for corporate gifting, employee recognition and loyalty management

  ### 42. Extremely convoluted

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about Xoxoday?**

At this point, nothing. I have almost stopped using this app because of its frustrating interface.

**What do you dislike about Xoxoday?**

Has significantly lost its quality. Requires multiple logins across platforms without success which makes it frustrating to say the list. The dashboard is one of the most convoluted I have ever seen. Cannot find half of the notifications in the app that you receive on email.

**Recommendations to others considering Xoxoday:**

Excellent platform. Go for it.

**What problems is Xoxoday solving and how is that benefiting you?**

I hardly use it as it is frustrating to navigate.

**Official Response from Dwiti:**

> Hey,
Thanks for sharing your feedback with us! We are constantly evolving and improving our platform UI and UX and adding new updates and features too as providing the best customer experience has been our primary objective. We hope that the issues you faced had been resolved. Else you may also reach out to us at cs@xoxoday.com in case you still have any queries or if you face any issues.

  ### 43. XOXODay Review- Awesome Benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pratik D. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Xoxoday?**

XOXO is a really good platform that provides plenty of benefits and offers. I got to know about XOXO through my organization and I have been a fan since day 1. It is easy to use and has so many amazing brands listed. The customer support is also amazing.

**What do you dislike about Xoxoday?**

I do not dislike the app, it is a great benefit.

**What problems is Xoxoday solving and how is that benefiting you?**

Through XOXO our team is providing rewards to all the employees in our organization, which is a great way to appreciate and motivate the employees. Instead of providing the amount in salary, it is better to get it through XOXO because, in that way, it actually gets spent on our needs instead of spending it on useless stuff

  ### 44. Amazing tool for employee engagement and recognition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Xoxoday?**

Empuls makes it super easy for us to recognize our employees for their amazing work and assign rewards to them based on their location.

**What do you dislike about Xoxoday?**

There is no workflow for recognition, which can lead to people scratching each other's backs.

**What problems is Xoxoday solving and how is that benefiting you?**

Since my organization is spread across the world, it was difficult to recognize and reward them without a lot of manual effort from the HR team. Empuls has simplified this, reducing our manual effort and time requirements.

  ### 45. Wonderful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anupam C. | VP - Head Of Procurement & Contracts, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Xoxoday?**

the customer service is swift and awesom

**What do you dislike about Xoxoday?**

nothing to dislike was an wonder full experince

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxoday’s innovative approach to rewards, incentives, and engagement solves real-world problems, making it a valuable partner for businesses across various industries

  ### 46. Xoxoday Pulm is a next level payment option for us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sattwik Kumar  M. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2023

**What do you like best about Xoxoday?**

My company pays my monthly stipend using Xoxoday palm. Before some months the Paytm option was not working perfectly so I have complained about this matter and now the issue is 101% resolved by the team. Also the customer support team is very helpful and they provide fastest resolution. Recently I faced some problem in my vouchers so I reached them via Email and they resolved my issue within two working days even there is holiday in our country India. They really value their customers and also the WhatsApp support team is very fast to provide accurate resolution.

**What do you dislike about Xoxoday?**

I dislike nothing about this product because whenever I have reached their support team about my problem they resolved my issue in a short time. I am getting payments with this product from last 1 year and still now not a single Rupee is wasted.

**What problems is Xoxoday solving and how is that benefiting you?**

I get payments from my company using this vouchers. It helps to save my taxes. Because according to our company if I take payment in any other form then I have to pay a 10% TDS in our country. So I am saving my money.

  ### 47. Ease of use experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darshan S. | Product Support Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about Xoxoday?**

Reduces the complexities of making a coupon-based referral program.

**What do you dislike about Xoxoday?**

Same-day resolution when a bug is reported is appreciated.

**What problems is Xoxoday solving and how is that benefiting you?**

Employee Recognition is made easier

  ### 48. Personal experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Devarjun Chowdary B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about Xoxoday?**

First thing, it is easy to redeem and also the customer support is very good

**What do you dislike about Xoxoday?**

There is nothing to mention what I disliked about XoXotoday.

**What problems is Xoxoday solving and how is that benefiting you?**

It is providing good rewards and incentives.

  ### 49. Team Xoxoday Empuls has been super helpful in resolving my Metro vouchers non functionality issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** tabsheesh f. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Xoxoday?**

Attentiveness and quality of representative to listen to understand rather responding generic.
Team Xoxoday Empuls has been super helpful in resolving my Metro vouchers non functionality issue. my issue got resolved with a day. They are highly responsive and listen to your problem attentively.

**What do you dislike about Xoxoday?**

You should have a calling feature. sometimes it's hard to communicate over emails.

**What problems is Xoxoday solving and how is that benefiting you?**

Team Xoxoday Empuls has been super helpful in resolving my Metro vouchers non functionality issue. my issue got resolved with a day. They are highly responsive and listen to your problem attentively.

  ### 50. Rewarding Employee Engagement Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Xoxoday?**

The best thing about Xoxoday Plum is its versatility and the wide array of options it offers for employee rewards and recognition. Whether it's gift cards, unique experiences, or personalized celebrations, Xoxoday Plum provides a comprehensive platform to make employee engagement a breeze.

**What do you dislike about Xoxoday?**

It's hard to pinpoint something I dislike about Xoxoday Plum, as my experience with it has been positive. However, one potential improvement could be expanding the range of rewards and experiences even further to cater to a broader spectrum of employee preferences.

**What problems is Xoxoday solving and how is that benefiting you?**

Xoxoday Plum simplifies the process of rewarding and recognizing employees, making it more convenient and efficient for both HR teams and managers. The platform streamlines the entire process, from selecting and customizing rewards to tracking and analyzing employee engagement data. This efficiency ultimately benefits me as it saves time and resources that can be redirected toward other strategic HR initiatives.


## Xoxoday Discussions
  - [no](https://www.g2.com/discussions/empuls-no) - 1 comment, 2 upvotes
  - [What is XoxoEngage?](https://www.g2.com/discussions/what-is-xoxoengage) - 2 comments, 1 upvote
  - [Can we have the previous option to send wishes?](https://www.g2.com/discussions/can-we-have-the-previous-option-to-send-wishes) - 1 comment, 1 upvote
  - [How do I Make best of Empuls?](https://www.g2.com/discussions/how-do-i-make-best-of-empuls) - 1 comment, 1 upvote
  - [How can we improve users engagement in a daily or weekly basis?](https://www.g2.com/discussions/how-can-we-improve-users-engagement-in-a-daily-or-weekly-basis) - 2 comments, 1 upvote

- [View Xoxoday pricing details and edition comparison](https://www.g2.com/products/xoxoday-xoxoday/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-07-26+22%3A52%3A31+-0500&secure%5Bsession_id%5D=d5d0d279-e506-498f-8172-e9ae571f84b6&secure%5Btoken%5D=47ca0c18513f3bc2c97db7331c69e69ae00c492659117db4ae0c8469df4158f3&format=llm_user)
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  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Xoxoday Features
**Sales Rep Portal**
- Commission Estimator
- Dispute Management
- Compensation Statements
- Plan Documents and Agreements
- Individual and Team Performance Reports
- Mobile User Support

**Communication**
- Status Updates
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory

**Competition**
- Competition Templates
- Custom Competitions
- Team Competitions
- Simultaneous Competitions
- Competition Adjustments
- Awards and Incentives

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Incentives Management**
- Analytics/Reporting
- Customization
- Gamification
- Design & Creation

**Reports**
- Customizability
- Graphs and Charts
- Dashboards

**Generative AI**
- AI Text Generation

**Content & Community Features - Enterprise Social Networking (ESN)**
- Gamification
- Community Building
- Knowledge Sharing
- User Generated Content

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Management Portal**
- Sales Org Performance Reports
- Monitor Sales Rep Performance
- Territory Assignments/Management
- Quota Assignments/Management
- Commission splits and overrides
- Workflow and Approvals
- Budgeting

**Content Management**
- File Sharing
- Knowledge Base
- Surveys

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Automation
- File Sharing
- Content Library

**Incentive Types**
- Rewards
- SPIFs
- Discounts
- MDF Management
- Rebate Management
- Other Incentive Programs

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Agentic AI - Sales Gamification**
- Autonomous Task Execution

**Administration**
- Adjustments/Dispute Resolution
- Comp Modeling - Ease of Admin
- Comp Modeling - Design Flexibility
- Comp Statement Calculation and Distribution
- Reports and Dashboards
- Sales Hierarchy Management

**Productivity Tools**
- Search
- Mobile
- Multi-Language Support

**Integrations**
- CRM Integration
- Social Collaboration Integration
- TV Streaming

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Analytics & Reporting
- User Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Platform**
- CRM Integration
- Financial Integration
- HCM/HRIS Integration
- Customization
- APIs
- Internationalization
- Performance and Reliability

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform**
- Reporting
- User, Role, and Access Management
- Enterprise Scalability
- Data Import & Export Tools
- Performance and Reliability

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Platform Additional Functionality**
- Employee Segmenting
- Peer Recognition
- Social Feedback Portal

**Agentic AI - Enterprise Social Networking (ESN)**
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Agentic AI - Sales Compensation**
- Natural Language Interaction

**Employee Features**
- User Profiles
- Notifications
- Mobile

## Top Xoxoday Alternatives
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