Empower cuts out the "Busy Work" and automates the connection between the company’s payroll and the retirement plan. I spend less time fixing mistakes and more time on other tasks. Review collected by and hosted on G2.com.

sometimes, I don't like that their reports are not user-friendly and not fast enough when you need important information as an HR consultant. Review collected by and hosted on G2.com.

Its powerful integration of data acquisition and processing for chromatographic analysis, which streamlines workflows and ensures compliance with regulatory standards. Review collected by and hosted on G2.com.

Its complex user interface and occasional steep learning curve, especially for new users or those without a background in chromatography or lab informatics. Review collected by and hosted on G2.com.

Support team is quite helpful in explaining the plans Review collected by and hosted on G2.com.

The platform is not very user friendly and it sometimes gets difficult to find reports Review collected by and hosted on G2.com.

I really like the customer support. They are very prompt. Also it has one of the best user interface which makes it easier to use. Additionally it has very good reporting capabilities. Review collected by and hosted on G2.com.

It may not be useful for small businesses because of its complex customizations. It takes considerable amount of time to implement. Review collected by and hosted on G2.com.

Having everything in one place (payroll, benefits, etc) Review collected by and hosted on G2.com.

Nobody communicates - the business makes changes without telling clients. Their parent company, Vensure, has caused our 8000+ employees a lot of issues, including a major pay issue resulting in these employees not receiving their hard-earned checks on time. Review collected by and hosted on G2.com.

Personalized Coaching and Training. I received a personalized assistant who taught me how to use Empower and invited me to reach out if I had any questions in the the future. Review collected by and hosted on G2.com.

Each time I contributed to my retirement fund they took a large fee. If they didn't continue this practice I would be more interested in using them in the future. Review collected by and hosted on G2.com.

Empower® software suite for Microsoft Office offers advanced document management features to improve version control, document security, and digital signature capabilities, enabling us to ensure that the most up-to-date document/s is being used and sensitive information is protected. Its enhanced data visualization and analysis tools for Excel are used to quickly and easily analyze large sets of data, and it's particularly useful for our organization that needs to analyze data to make strategic decisions. Empower enhances the functionality of Microsoft Office tools such as Word, Excel, and PowerPoint while increasing productivity, streamlining workflows, and improving collaboration among team members. Review collected by and hosted on G2.com.

It is difficult to troubleshoot issues or get help when needed because of limited support. And sometimes, Empower does not have the level of customizability we need to meet our specific requirements. Review collected by and hosted on G2.com.

Their customer service is helpful. They are quick to respond. Their platform is easy to read text and colors. They always send communications pro-actively for year-end related items or any changes to my account. Review collected by and hosted on G2.com.

My employer brings in a representative once a year to describe and outline your options. The platform itself isn't very helpful without context from an actual person. It would be advantageous for them to add more help text and maybe like a "did you know" section or just the items that have changed so your focus can be drawn to that. Review collected by and hosted on G2.com.

They are able to SYNC with ADP. Data is automatically inputted so I don't have to do the manual work and enter one piece of data at a time. Customer service is also great! Review collected by and hosted on G2.com.

They don't have a custom report feature. If there is, the report system isn't easy to use. Review collected by and hosted on G2.com.

It is a convenient way to keep me up to date on my accounts and to make adjustments as necessary. It will keep my info at my fingertips. Review collected by and hosted on G2.com.

The software somtimes glitches occassionally. Causing my machine to hangup and necessitate a restart Review collected by and hosted on G2.com.