Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined HR and Payroll with Room for Improvement"
4.5/5
What do you like best about Employment Hero?

I like the HR platform with all the different options and the reports and AI features. They make reporting on large team sizes extremely efficient and quick, and I can also look back on things easily. We love the reporting on the HR platform and the issuing of policies for signatures as well. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

I believe the template section could be improved. The ability for team members to write things, not just sign, would be beneficial. Also, the pay details and profile of the owners of the platform should be made completely invisible to the rest of the team. The initial setup was quite difficult due to the large size of our company and the need to import all existing information and protocols. Review collected by and hosted on G2.com.

Jaime R.
JR
Jaime R.
"Straightforward system"
4/5
What do you like best about Employment Hero?

It’s quite straightforward and easy to navigate. I like that there is a mobile version. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Certain types of leave only show a running total since the start of employment, rather than keeping track per year. For example, I get 4 hours of study leave to use each year, but I have to do the math to work out how much I have available, as this isn’t broken down for me. That’s quite annoying. Also, for some onboarding things that are optional, I can’t tick them as not applicable and they keep sending me alerts to show they are outstanding. I also don’t like that there is no tax summary available. Review collected by and hosted on G2.com.

Cyril A.
CA
Cyril A.
Client Delivery Coordinator
Small-Business (50 or fewer emp.)
"Streamlined HR Processes, but 1:1 Module Needs Improvement"
4/5
What do you like best about Employment Hero?

I like Employment Hero for its seamless onboarding function, template library, docs management, and compliance tracking. These features save a lot of time for me by reducing the need for manual HR activities. With just a few clicks, I can issue contracts, onboard employees, and send relevant induction content, which streamlines the entire hiring to offboarding process. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Development- 1:1 module. It’s hard to get through its workflow and managing to make it work. A common headache for people managers i would say. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
"Employment Hero experience"
5/5
What do you like best about Employment Hero?

What I like best about Employment Hero is how easy it is to use. It allows me to quickly check my roster, manage my shifts, submit timesheets, and access my payslips all in one place. The app helps me stay organised and makes communicating work-related information simple and convenient. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Sometimes it can be difficult to access my approved timesheets, as they do not always load or appear correctly. Improving the reliability and accessibility of approved timesheets would make the app more convenient to use. Review collected by and hosted on G2.com.

Dilshan A.
DA
Dilshan A.
"Simple and user firendly"
5/5
What do you like best about Employment Hero?

What I like best about Employment Hero is its simple and user friendly interface. It is easy to navigate, access important information, manage HR tasks, and complete daily activities efficiently. The platform is intuitive, saves time, and provides a smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

The AI features have good potential but need further refinement to be more accurate and reliable. I would also like to see more practical AI capabilities that make everyday HR and employee management tasks easier and more efficient. Review collected by and hosted on G2.com.

RB
Runah B.
"User friendly and great perks"
4.5/5
What do you like best about Employment Hero?

It is great to have one platform to access everything related to employment; work schedules, payslips, timesheets. It makes it so easy to keep on track of everything. The app is very fast and easy to navigate. I also love the additional perks included, such as discounts and vouchers. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

On the ‘unavailability’ section to note down days/times I am unable to work, I have to log in each day of a specific black period of time, which is very time consuming. It doesnt allow me to block off a section of days/weeks (e.g one whole week or month). Review collected by and hosted on G2.com.

Tsevelmaa E.
TE
Tsevelmaa E.
Guest users or non-business users of the software, not included in G2 scores.
"Great and user-friendly app for managing work!"
5/5
What do you like best about Employment Hero?

What I like most about Employment Hero is how it centralizes everything related to HR and payroll. The mobile app is incredibly user-friendly, allowing me to check my payslips instantly and apply for leave in just a few clicks. It’s simple, efficient, and saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

There isn't much to dislike, but the user interface on the desktop version can sometimes feel a bit cluttered compared to the clean layout of the mobile app Review collected by and hosted on G2.com.

MG
Maria G.
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One and User-Friendly"
5/5
What do you like best about Employment Hero?

What I like best about Employment Hero is how everything is in one place. It makes it really easy to check payslips, manage shifts, and request leave without any hassle. It’s simple, convenient, and saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

There’s not much I dislike, but sometimes the app can be a bit slow or takes time to load. It would be even better if the performance was a bit faster. Overall though, it’s still easy to use and very helpful. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Overall a good system with a lot of features yet to explore."
4/5
What do you like best about Employment Hero?

It has significantly improved our holiday management processes and boosted employee satisfaction, as staff can now view their own holiday balances and manage time off far more conveniently.

Once implemented, the system is straightforward to use. It has also made managing employee information much more efficient, while improving the accuracy of our record-keeping. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

The link between payroll and HR for holidays seems unnecessary, and continues to be very frustrating as it causes delays in processing payroll. We would prefer holidays to sit within the HR platform only.

We’re not even using half of the features because the setup of new features is complicated and unless you have a degree in computer programming it is very difficult to follow set up processes. That said, once everything is set up properly, the system is good and straightforward to use.

Customer support and account management could still be better, but they are improving all the time. It’s much easier to speak to a person than it used to be. When issues come up, they resolve problems quickly, and communication is good throughout the process.

Reporting is quite limited and could be better. Review collected by and hosted on G2.com.

Response from Emma Thean of Employment Hero

Thanks for your feedback! It’s fantastic to hear that our platform has improved your holiday management and made managing employee information more efficient. We’re glad the system is providing more convenience for your team, and we appreciate your patience during the implementation phase.

Many thanks,

Emma @ Employment Hero

Smitha M.
SM
Smitha M.
Accounts Executive
Mid-Market (51-1000 emp.)
"Seamless Paperless HR: Easy Onboarding, Offboarding, and Compliance"
4.5/5
What do you like best about Employment Hero?

Employment Hero has helped us to move and maintain all our processes to a paperless module and we seamlessly are able to do everything online. It has helped us digitalize everything and the onboarding and offboarding are straightforward processes now. It is a breeze in term of compliance management. The ongoing feature developments and communications around it are great. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Few product updates are made and the system looks and feels slightly different from an user perspective. This gets a little confusing till we get used to the changes. This is only a minor issue, nothing major. Review collected by and hosted on G2.com.