Honestly, moving our onboarding and HR documents over to Employment Hero has saved my sanity. Having the contracts, VEVO checks, and policy sign-offs all handled digitally in one spot before a new starter even walks through the door is brilliant. The integration with Xero is relatively smooth, and knowing that the platform actively updates with Fair Work award changes gives me massive peace of mind on the compliance side. The staff also find the Swag app pretty easy for checking payslips and submitting leave requests. Review collected by and hosted on G2.com.

It’s not entirely a "set and forget" system. The initial setup and getting our custom payroll rules sorted took way more manual data entry and tweaking than the sales pitch led us to believe. My biggest gripe, though, is the customer support. If you hit a weird glitch or a payroll error, getting a real human on the phone or chat quickly can be incredibly frustrating—it relies heavily on their AI chatbot and support tickets, which takes time when you're in a rush. Review collected by and hosted on G2.com.

Coming from someone with a background in Oracle Netsuite, the learning curve was almost non-existent when transferring to Employment Hero. Each page is self-explanatory and there are multiple templates we can create in order to issue letters and flyers to our many employees. Review collected by and hosted on G2.com.

The lack of a unique ID for each field does make me nervous when bulk updating data, but as long as the relevant fields are present, I suppose this mitigates the chance for error. The app in comparison to the website is a little lacking though - I do wish you could access the features on the website on the app as well so that I can source check when I'm away from my computer. The web browser on mobile can be a bit finnicky! Review collected by and hosted on G2.com.

What I like most about Employment Hero is that it makes work easier from both an employee’s and a manager’s perspective. As an employee, I appreciate having easy access to payslips, leave requests, company updates, and other important information in one place. As a manager, it streamlines tasks like approving leave, managing team information, and keeping HR processes organised and efficient. Overall, it saves time, improves transparency, and helps create a smoother experience for everyone. Review collected by and hosted on G2.com.

Sometimes it can be a bit difficult to navigate, and a few everyday tasks take more clicks than they should. A simpler, more intuitive interface would make it even better. Review collected by and hosted on G2.com.

EH has made our people experience much more seamless, and the integration between the HR and payroll platforms has also made things a lot quicker than our previous processes. Managers now have better visibility, and the features available in the HR platform are always evolving. The payroll platform is consistently up to date, and there is always someone available to help, whether through the chatbot or a human. The support resources are also very helpful. Review collected by and hosted on G2.com.

Sometimes issues take a bit longer to resolve than I would expect. At times, you may end up speaking with someone who doesn’t fully understand the legal requirements in the country, which can mean the advice isn’t accurate. Review collected by and hosted on G2.com.

I like having all our employee records and HR documentation in one central location. The platform is easy to navigate and helps simplify day-to-day administration. Review collected by and hosted on G2.com.

There aren't many major issues, but some parts of the platform could be more intuitive and easier to navigate, especially when using less common features. Review collected by and hosted on G2.com.

Overall EH offers a good amount of functionality, there's a lot that we can utilise as a business. For the most part the team that assist when we call are super helpful. Review collected by and hosted on G2.com.

The struggles we've had so far have mainly been in regard to limitations within various functions and especially when it comes to permission levels. There seems to be alot of permissions that are restricted to just admin users that we should be able to assign to primary and secondary managers. Because alot of the functions are automated in the backend by EH it can make it difficult to have a full view and understanding of how things connect. Review collected by and hosted on G2.com.

Organize payslips, see employers announcement Review collected by and hosted on G2.com.

One area I think Employment Hero could improve is navigation. Some features take a few extra clicks to find, especially for new users. I’d also like to see faster performance when loading larger datasets and more customization options for reporting. Overall, though, it’s a strong platform that combines HR, payroll, and employee management effectively. Review collected by and hosted on G2.com.

Employment Hero is easy to use for managing work-related tasks such as viewing rosters, checking payslips, submitting leave requests, and updating personal details. The app has a clean interface and makes it convenient to access important employment information in one place, saving time for both employees and employers. Review collected by and hosted on G2.com.

While the app is generally reliable, it can occasionally be slow to load or experience minor glitches. Notifications are sometimes inconsistent, and the mobile app could be more intuitive when navigating certain features. Improving the overall performance and user experience would make the platform even better. Review collected by and hosted on G2.com.

I like the fact that it is user friendly and easy for employees to navigate. The app is intuitive and user friendly. Desktop version is also visually nice and reasonably easy to navigate. Review collected by and hosted on G2.com.

There is a lot of functionalities that I was told at the sales stage that are available and customisable and they are not. I was surprised for example how limited custom reporting is, I worked on many HR systems before and none of them (maybe apart of BreatheHR) was so restrictive. You made the app and visually nice product, I would invest in building capabilities for HR teams now. Review collected by and hosted on G2.com.

I’ve been using Employment Hero for work and overall it’s been a pretty good experience. I like that it’s easy to check my roster, payslips and leave all in one place, and the app is straightforward once you get used to it. Review collected by and hosted on G2.com.

The only downside is that it can be a little slow at times, and some features take a few extra clicks to find than I’d expect. Notifications can also be a bit inconsistent. Overall though, it’s a useful app that makes managing work details much easier. Review collected by and hosted on G2.com.