All in one platform, easy to navigate, very detailed in how was can customise it, and includes an API link included which is very helpful for developers. Review collected by and hosted on G2.com.

Small weakness in relation to payroll generating the number of hours for a salary, instead of the fixed amount for a flexi worker (e.g. 4 days per week). Review collected by and hosted on G2.com.

Employment Hero makes HR and payroll management straightforward by bringing everything together in one platform. The UI/UX feels intuitive, the integrations are seamless, and performance has been reliable. Overall, it offers strong value for money and has improved our efficiency. The support team is responsive, and the AI-powered features help streamline day-to-day HR and payroll tasks. Review collected by and hosted on G2.com.

The reporting features could be more flexible, and some settings are difficult to locate. Overall, there is room to improve system speed and navigation. Review collected by and hosted on G2.com.

EH supports the full employee lifecycle, from recruitment and onboarding through to performance management and offboarding. It reduces manual administration, saves time, and offers a wide range of features that help streamline HR processes. The platform is also regularly updated, with ongoing improvements that demonstrate a commitment to listening to customer feedback and enhancing the user experience. Review collected by and hosted on G2.com.

Like any platform, there are areas that could be more intuitive and streamlined. Some processes could be simplified to improve efficiency and reduce the number of steps required to complete tasks. However, EH's commitment to continuous development means these areas are regularly reviewed and improved over time. Review collected by and hosted on G2.com.

As a small business owner, you have millions of things to do everyday. HR often falls to the back of the urgency queue when you have to make money and satisfy clients. So having one place to put all your staff documents, reviews, reminders and processes is wonderful. No more searching drives and drawers for employment agreements. Plus you never forget an anniversary or birthday! Let alone the automation that can save time and compliance to save your business if there is a real issue. You can run your business without it, but why would you. Review collected by and hosted on G2.com.

There is a lot to learn using any software. I had a staff member set it up and still needed help. Luckily there was contractors who could help me fractionally to solve most of these. If you use a well known product you can get help when you need. Review collected by and hosted on G2.com.

For the small company I’m supporting (as a contractor through another company), EH has been very helpful as an HRIS. The specialist we worked with, Diana, has been great in all of our conversations. Payroll has run very smoothly, and support has been wonderful, whether through email, the AI option, or the community guides. The AI option for help is very quick. The price for the system was perfect for the client, it integrated well with their accounting system, and so far, employees have had an easy time using it. The system has performed as we have hoped! Review collected by and hosted on G2.com.

So far, nothing major. It’s just taking us a bit of time to understand some of the system’s nuances and figure out how to fix things when they come up. It’s not a big deal at all. Review collected by and hosted on G2.com.

Employment Hero provides an efficient all-in-one platform for payroll, employee management, onboarding, leave management, and document storage. The payroll processing workflow is generally user-friendly, and the integration between HR and payroll functions helps reduce manual administration. Features such as employee self-service, digital onboarding, and automated payroll calculations have improved efficiency and streamlined many of our HR and payroll processes. Review collected by and hosted on G2.com.

While the platform offers many useful features, there are times when system errors or unexpected changes to employee data require manual corrections. Some payroll and reporting functions could be more flexible and intuitive, particularly when dealing with complex payroll scenarios. Customer support response times can also vary, and resolving technical issues can occasionally take longer than expected. Review collected by and hosted on G2.com.

What I like best about Employment Hero is that it keeps everything in one place. Staff records, certifications, and employee information are easy to access and manage, which saves time and makes administration more efficient. I also find the reporting features very helpful, as I can quickly pull reports to track certifications that are close to expiry and ensure compliance requirements are kept up to date. Review collected by and hosted on G2.com.

What I dislike most about Employment Hero is the notification system. The notification emails and alerts do not look very appealing, and some staff members mistakenly think they are spam, which can lead to important messages being overlooked. I also find it limiting that many notifications do not appear to be customizable, or at least the options to modify them are not easy to find. Greater flexibility in the design and content of notifications would help improve engagement and communication with employees. Review collected by and hosted on G2.com.

All-in-one HR and payroll platform, user friendly.. and user like me (employee) can easily use it in our own phone, we can request leave by ourself, view our payslips, update our personal details, read the shoutout or company feeds.. Review collected by and hosted on G2.com.

For me all good, but for my supervisor (69 years old) she felt hard to use it.. especially when she wants to login in her computer, because sometimes we need more than 1 time verification.. and need the OTP code.. so she always ask for help.. Review collected by and hosted on G2.com.

Its user face and design of profiles. Its perks program and go 1 learning area. Review collected by and hosted on G2.com.

The slow process of learning how everything works and having payroll stuff on more than one occasion. We still don't understand how the automations and workflows work and more training over 6 weeks would have been ideal to help us customise our platform to be up and running successfully. The task list is clunky and the certifications upload and timesheets clock on/off needs better editing and more features still. Some certificates just disappear and reappear also. Review collected by and hosted on G2.com.

Being a guy that needs everything extremely simplified id say that the most helpful part is definitely that everything I need from payslips to onboarding tasks are all found on the one app making my life a lot easier. Review collected by and hosted on G2.com.

The only thing I’d say was , because everything was on the one app things were quite overwhelming at the start to get my head around due to their being so many features but in saying that the step-by-step prompts help me overcome that and get used to the app quite quick Review collected by and hosted on G2.com.