What I like most about Employment Hero is its focus on making employment easier for both businesses and employees through innovative technology. I appreciate that the company is committed to improving workplace experiences by simplifying HR, payroll and employee engagement. I also like the emphasis on flexibility, continuous learning and creating a positive workplace culture, which are values I would be excited to be part of. Review collected by and hosted on G2.com.

One thing I think could be challenging is that Employment Hero offers a wide range of features, which might feel overwhelming for new users at first. However, I see that as an opportunity to learn the platform thoroughly so I can confidently help customers get the most out of it. Review collected by and hosted on G2.com.

What I like best about Employment Hero is how it makes managing work simple and efficient. I appreciate that it brings everything together in one place, including rosters, timesheets, payroll, leave requests, and employee information. It also supports communication and professional development, making it easier for both employers and employees to stay organised and connected. I enjoy using technology that improves productivity and creates a positive workplace experience. Review collected by and hosted on G2.com.

One area I think could be improved is that it can take a little time for new users to learn all of its features because it offers so many tools in one platform. However, once you become familiar with it, it is easy to use and helps streamline everyday work tasks. Review collected by and hosted on G2.com.

I've had a really positive experience with Employment Hero. It's easy to use, makes things like leave requests and payslips straightforward, and having everything in one place saves a lot of time. I also like the performance and HR features - the performance review and 1-on-1 features are great as they make it much easier to keep track of goals and day-to-day admin without it feeling clunky. Overall it's been a solid platform that just works. Review collected by and hosted on G2.com.

I've had a couple of graphical glitches within the app when submitting expenses. Sometimes the + icon is invisible and others it would refresh when trying to scroll to the correct expense type and lose all items I have already entered, or photos uploaded Review collected by and hosted on G2.com.

It’s great to have everything in one place, especially if you have more than one employer who uses it. The app and website are easy to navigate and it all makes sense once you work out how to jump between employers. The section for certifications is easy to understand, as it the notifications and policies areas. Review collected by and hosted on G2.com.

I have two employers using this, clearly one of them pays more to use a lot more of the functions. It would be great to be able to update certifications at an employee level, rather than at the employer level. It means I have to upload everything twice. With emails sent by EH, the ones sent from the employer how seemingly doesn’t pay as much doesn’t show who the email has been sent in relation to. You have to go and double check just to be sure. Review collected by and hosted on G2.com.

I like how all of the information in explicit and easy to find, I also like how you can easily read through documents and save your signature once so that the app automatically uses it for all the other forms you need to sign. I like that the app tells me when and how long until my next shift so that I am prepared for work. Review collected by and hosted on G2.com.

The fact that you have to login everytime but I saved my password and use the facial recognition so that I don’t have to sign into the app everytime. That would be the only downside to the app, otherwise I would definitely recommend it. Review collected by and hosted on G2.com.

What I like most about Employment Hero is its mission to make employment easier and more rewarding for everyone. I like that it combines HR, payroll, hiring, and employee engagement into one platform, helping businesses save time while improving the employee experience. I also appreciate the company’s focus on innovation, flexible work, and creating a positive workplace culture where people can grow and make an impact Review collected by and hosted on G2.com.

For a job application or interview, it’s usually best to avoid criticizing the company. Instead, mention a challenge that comes with a fast-growing business and frame it positively.

One challenge I see is that Employment Hero is growing quickly and continuously adding new features and expanding into new markets. That can sometimes make it difficult for employees and customers to keep up with changes. However, I see this as a positive challenge because it creates opportunities to learn, adapt, and contribute to improving processes and the customer experience. Review collected by and hosted on G2.com.

The recruitment tools - working as the main recruitment officer I have found the program very easy to navigate and keep up to date with the new changes that are implemented. RSS has engaged with the AI Recruitment Agent which has been very beneficial and has allowed RSS to elevate the recruitment process. Review collected by and hosted on G2.com.

Not being able to make changes to Certifications once created this has created a lot of extra flow on work due to not being able to amend the Certifications specifications once set up - i.e. Mandatory or Optional. Within the EH Work app not all unsigned documents (HR) are viewable or accessible, unless the team member has signed in via an internet browser and signed and acknowledged it then it won't appear or show in the app. Also, with the 2 Step Multi Authenticator it would be helpful if there was an option to upload the required 'verified documents/photo' against the account recovery request, to then be able to view the evidence in one place. Review collected by and hosted on G2.com.

Autonomy to create workflows that work four OUR business. the automation of many of the admin heavy process of HR. The security options to enable certain groups access to manage things they need with out turning EVERYTHING on, ie. keeping confidentiality a priority. Review collected by and hosted on G2.com.

Some of the limitations of the Australian system can be frustrating in terms of what other EH platforms do over seas. e.g. mileage in expenses. We spent ages reading the articel on how to set it up and it was only when we got through to a EH support person they advised that was on the Singapore platform. Review collected by and hosted on G2.com.

I love how Employment Hero has so many feature to help me with managing the lifecycle of the employees at our org, especially things like certifications and HR documents. I also particularly like that onboarding and induction can be done so seamlessly here, and sync to payroll is so easy. I am looking forward to exploring other features like developing a learning suite through here in the future, too. Review collected by and hosted on G2.com.

I wish that for our subscription tier (premium) that rostering was available in the HR side, and that we could have access to a clock in/out kiosk. However, as rostering is still available through payroll, and the clock in and out function on the app is so good, this has only impacted my experience a little.

1 other thing I find frustrating is that I cannot keep a history of work hours like you can titles and salary. It would be good to be able to have past and current work hours as our team change semi-regularly and I would like to load in advance, and also be able to see what they have done in the past.

Oh, and it would be great if custom variables in the document templates could be made in 1 document and available in others rather than having to re-make each time I go to edit another. Review collected by and hosted on G2.com.

The ability to use a HR and Payroll platform that seamlessly integrate and fulfil all our business’ needs Review collected by and hosted on G2.com.

The template function in rostering platform (in Payroll) is a little counterintuitive and we can’t use it for our business purposes, meaning each week needs to be either copied and adjusted from previous weeks or manually recreated. It’s not a huge problem, but being able to create templates where you have more flexibility in adding staff in (especially staff who work at multiple venues within our business) would be a great asset Review collected by and hosted on G2.com.