AN
Verified User in Hospital & Health Care
"Does most of what we need"
4/5
What do you like best about Employment Hero?

Once set up, the login system is very straightforward. We are new to this kind of system but I do enjoy the daily photo it takes once we clock in and out. I have had a lot of fun with this element! Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Adding toil isn't something we've been able to figure out yet. It was also really messy to set up and caused a lot of issues with logins etc. It could be made easier for employees. Review collected by and hosted on G2.com.

Amir T.
AT
Amir T.
Guest users or non-business users of the software, not included in G2 scores.
"Easy and simple to use everything is clean and organized"
4.5/5
What do you like best about Employment Hero?

Everything is neatly arranged and easy to find things we looking for like shifts our payslips upcoming schedules Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

There is nothing that dislike about but sometimes if our 2 shifts are approved at the same time and when I try to look at the notifications which shifts have been approved I can see only 1 at a time when I try to open the other one it's says something went wrong try again and see the other shift I have to close the application and open it again then I will be able to see Review collected by and hosted on G2.com.

AN
Verified User in Hospitality
"It is very easy to use and navigate"
4.5/5
What do you like best about Employment Hero?

What I like about employment hero is that it is user friendly. You will not have a hard time figuring out what you are looking for. Cause all the word use is simple and direct that you can easily understand and navigate what you wanted to view and do. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

It’s not really a big thing but I do sometimes encounter some bug issues when I want to view my rosters but once I restart the app, it will be good to use it again. It didn’t happen very often. Review collected by and hosted on G2.com.

AN
Verified User in Human Resources
"Simple to use with constant innovation"
5/5
What do you like best about Employment Hero?

Employment Hero is very easy to use and always improving. The platform feels forward thinking, with regular updates and new features that genuinely make managing people simpler. It has helped streamline our talent management processes and reduce admin, which frees up time to focus on more meaningful work across the business. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

At times, it can be difficult to connect with a person for support. The AI help bot is useful and raising a ticket is straightforward, but quicker access to human support would improve the experience Review collected by and hosted on G2.com.

HL
Helen L.
Bookkeeper for the business
Small-Business (50 or fewer emp.)
"Free, Simple Payroll with Excellent Support"
5/5
What do you like best about Employment Hero?

It's free (I am using the Free Payroll option), it's simple to set up and use. It connects to HMRC and so keeps us compliant.

The support is excellent - I had to ask for help a couple of times and got prompt and helpful responses. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

The only thing we are missing in the Free Payroll option is to be able to auto-calculate annual leave accrued, as we have lots of part-time staff who can work different hours week to week. To combat this, I have created a simple spreadsheet where we can record each member of staff's weekly hours and the spreadsheet will do the running calculations for us, which works just fine but obviously would be simpler if it could all be handled within Employment Hero.

I understand there are paid subscription options that would grant us this facility though. Review collected by and hosted on G2.com.

Manuka K.
MK
Manuka K.
"User friendly"
5/5
What do you like best about Employment Hero?

What I like best about Employment Hero is its intuitive and user-friendly interface. The platform is well organized, making it easy to navigate between HR, payroll, leave management, timesheets, and employee information without feeling overwhelmed. The clean dashboard and logical layout help users quickly find what they need, reducing the time spent on administrative tasks. Overall, the interface provides a smooth and efficient user experience for both employees and managers. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

So far, my experience with Employment Hero has been very positive. I have not encountered any major issues or dislikes. The platform is easy to use, well structured, and provides a smooth experience for managing HR-related tasks. Overall, it has been a reliable and user-friendly system. Review collected by and hosted on G2.com.

SB
Sarah B.
People & Performance Advisor
Mid-Market (51-1000 emp.)
"24/7 Support That Keeps Us Moving"
5/5
What do you like best about Employment Hero?

As a company we have access to support 24/7. This is very handy for us as issues pop up randomly and more often than not, we need an immediate solution to be able to move forward. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

As a large company we need improvements that are not often met and take too long to be looked in to. Review collected by and hosted on G2.com.

Tenisha C.
TC
Tenisha C.
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"It’s just so easy and convenient absolutely love it"
5/5
What do you like best about Employment Hero?

I honestly just love how easy it is to fill my timesheets in. It’s simple to use, I can quickly check my roster, apply for leave, and keep track of my payslips all in one place. It saves a lot of time and is really user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

I honestly haven’t had any major issues with Employment Hero. It’s been reliable and easy to use for everything I need, so I don’t really have any complaints at this stage. Review collected by and hosted on G2.com.

SB
Shan B.
People & Culture Manager
Mid-Market (51-1000 emp.)
"Intuitive Product with Exciting New Features and Improvements"
5/5
What do you like best about Employment Hero?

Intuitive and proactive product development team, always exciting to see new features and system improvements promoted. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

Customisation on managing forms is a little clucky, being able to edit forms and policies after they published, i.e. renaming titles.

It is a little difficult to support employees gaining access to their account when they've been locked out or changed their email, or lost their recovery code.

Would be great if managers could see policies acknowledged under the certification tab like admins can. Review collected by and hosted on G2.com.

AK
Arshdeep K.
"Employment hero app is giving me heaps of benefits- reminder of certifications expiring"
5/5
What do you like best about Employment Hero?

I like that the Employment Hero app keeps everything in one place. It provides easy access to certifications, workplace policies, induction materials, recruiter details, and HR support. The app is user-friendly, well organized, and makes managing work-related information simple and convenient every day. Review collected by and hosted on G2.com.

What do you dislike about Employment Hero?

I have no dislikes at this stage. My experience with the Employment Hero app has been positive, and I have found it easy to use for accessing important work information, documents, and support whenever needed Review collected by and hosted on G2.com.