--- title: Employment Hero Reviews meta\_title: 'Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3574 reviews by the users' company size, role or industry to find out how Employment Hero works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3574 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Employment Hero Reviews & Product Details Visit Website Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. \> AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. \> Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. \> Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. \> Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. \>Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French. * * * Product Website Employment Hero Seller [Employment Hero](https://www.g2.com/sellers/employment-hero) Discussions [Employment Hero Community](https://www.g2.com/products/employment-hero/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) ## Employment Hero Integrations (31) What do users say about integrations? 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RB Robyn b. 6/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Pleasant and easy to use" 4/5 What do you like best about Employment Hero? I really like using Employment Hero. I mainly use it to book and manage my annual leave, and I find it very easy and straightforward to use. The system makes holiday requests quick and hassle-free, and it’s useful being able to keep track of leave balances in one place. I also like the shoutout feature, which is a nice way to recognise colleagues and celebrate good work across the team Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The only downside for me is that I mainly use it for booking holidays, so some of the other features can feel unnecessary and make the platform seem a bit cluttered. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves the problem of having HR information and processes spread across different systems, emails, and paperwork. By keeping everything in one place, it makes tasks like booking annual leave, checking leave balances, accessing company information, and recognising colleagues much quicker and easier. This benefits me because I can manage my holiday requests without having to email managers or HR, I can see my leave entitlement at any time, and I can use shoutouts to recognise colleagues’ achievements. It saves time, reduces confusion, and gives me easy access to important information whenever I need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Logistics and Supply Chain 6/22/2026 "Very Good" 4/5 What do you like best about Employment Hero? Easy to use, helpful for company news feed and updates,assessments , claims , uploading documentation , timesheets . Moreover manage leaves and know about leave data. Sometimes really helpful know about availability of new positions inside company through company feed. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Most often complain about technical issues such as login problems, timesheet or clock-in errors, and occasional bugs after updates. Others find the interface confusing for tasks like leave requests and payroll management, while payroll administrators sometimes report complexity, integration challenges, or the need to manually verify calculations. Customer support response times can also be a source of frustration when payroll issues are urgent. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves the problem of having HR, payroll, leave management, timesheets, and employee information spread across multiple systems. By bringing these functions into one platform, it makes everyday tasks such as viewing payslips, requesting leave, submitting timesheets, and accessing company documents much simpler and faster. This benefits me by reducing administrative effort, improving transparency around payroll and leave balances, and giving me convenient access to important work information in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Adrian G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian G.") AG Adrian G. 6/22/2026 "Genuinely streamlined our HR and payroll from day one" 5/5 What do you like best about Employment Hero? The all in one setup is the standout. Having HR, payroll, onboarding and employee self service sitting in the one platform means we’re not jumping between systems or duplicating data. Onboarding new staff is largely automated now, so new starters complete their own contracts, bank details and personal info before their first day, which has saved us hours. The employee self service portal is a big win too, the team can pull payslips, request leave and update their details without coming through admin every time. Payroll syncing has been reliable, the interface is clean and easy to navigate, and support have been responsive when we’ve needed them. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The reporting can feel a bit rigid, getting a custom report exactly how you want it sometimes takes more digging than it should. A few of the more advanced features sit behind higher tiers, so the pricing can climb as you scale. Occasional syncing delays between modules have popped up, though nothing major. The mobile app is handy but lags behind the desktop version on a couple of functions. Overall minor gripes against what it delivers. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero has pulled a lot of scattered admin into one place for us. Before, onboarding, payroll, leave management and employee records were spread across different systems and spreadsheets, which meant duplicated data entry and plenty of room for things to slip through the cracks. The biggest problem it’s solved is onboarding. New starters now complete their own contracts, tax and super details, and bank info digitally before their first day, so we’re not chasing paperwork or manually keying everything in. That’s saved us hours per hire and means people are productive faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Telecommunications 6/22/2026 "It’s easy to use, and having everything housed in one place makes HR processes much more efficient." 4.5/5 What do you like best about Employment Hero? I’ve had a very positive experience using Employment Hero. One of the biggest strengths of the platform is how easy it is to use. The interface is intuitive, and having everything housed in one place makes managing HR processes much more efficient. From employee records and documentation to leave management and communications, it’s convenient to have a single platform that supports so many aspects of the employee experience. The system is straightforward for both administrators and employees, which helps drive engagement and reduces the need for extensive training. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? If I were to suggest an area for improvement, it would be the Learning & Development offering. While the platform provides useful learning functionality, I’d like to see a broader range of courses available, particularly around mandatory workplace policies and compliance topics. Expanding this content library would help organisations deliver essential training more effectively and ensure employees have easy access to important policy-related learning. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves the challenge of managing multiple HR processes across different systems by bringing everything into one platform. It streamlines tasks such as employee record management, leave requests, documentation, and communication, saving time and reducing administrative burden. The biggest benefit for me is the ease of use and having all employee information and HR processes in one place. This improves efficiency, creates a better experience for employees, and allows me to spend less time on administration and more time focusing on strategic people and development initiatives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Financial Services 6/22/2026 "A Great All-in-One Platform for Workplace Management" 5/5 What do you like best about Employment Hero? I like that Employment Hero brings many important workplace functions together in one easy-to-use platform. Having access to payslips, leave management, company announcements, employee recognition, and other HR features in one place makes daily tasks much simpler. The platform is convenient, organised, and saves time by reducing the need to manage different systems. I also appreciate the employee appreciation features, as they help create a positive workplace culture by recognising people’s efforts and achievements. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? While Employment Hero is a useful and convenient platform, there are still some areas that could be improved. At times, the user interface can feel a little overwhelming, especially with the number of features available. Some functions may require extra steps to find or navigate, and the mobile experience could be made more seamless. It would also be helpful if there were more customisation options for notifications and dashboards so employees can focus on the information most relevant to them. Overall, the platform is effective, but improving simplicity and ease of navigation would make the experience even better. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves the problem of having multiple workplace processes managed through different systems by bringing everything into one central platform. It makes accessing payslips, submitting and tracking leave, viewing company announcements, and staying updated with workplace information much easier. For me, it saves time and improves convenience by providing quick access to important HR-related information in one place. The employee recognition and communication features also help create better engagement and a more connected workplace experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Luxury Goods & Jewelry 6/22/2026 "Quick and reliable" 5/5 What do you like best about Employment Hero? ​The Big Picture: It effectively eliminates the clunky, mundane admin work of paper timesheets and manual onboarding, turning your employment dashboard into a tool that actually supports your budget and schedule Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Swag App Clutter ​When Employment Hero transitioned its mobile experience into the Swag app, it tried to become an all-in-one super app by blending HR tools, a jobs board, and a shopping marketplace together. Many users find the interface feels cluttered and overly commercialized now, making it harder to just open the app, log your hours, and get out. ​2. Notification Fatigue ​The app can be incredibly loud. Users often complain about getting a barrage of push notifications and emails for things that don't require immediate attention—like marketplace deals, system updates, or non-urgent company announcements. Turning these off without accidentally silencing critical shift or roster updates can be a balancing act. ​3. Occasional Sync & Clock-In Glitches ​Because the platform relies heavily on real-time data, minor bugs can cause headaches on the floor: ​Geofencing Issues: If your workplace uses location tracking for clocking in, the app can sometimes fail to recognize you are on-site if your phone's GPS lags. ​Loading Delays: During peak hours (like a major shift change when thousands of workers are logging in at once), the app can occasionally freeze or take a while to process a timesheet submission. ​4. Rigid Performance Review Formats ​If your company uses the platform for official performance check-ins or goal setting, the templates can feel a bit rigid. Because it is built to cater to hundreds of different industries, the formatting doesn't always fit the natural, conversational flow of how team leaders and employees actually want to talk about progress. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![ABY J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ABY J.") AJ ABY J. 6/22/2026 "An awesome, easy to use interface, for all your needs" 4.5/5 What do you like best about Employment Hero? Honestly, moving our onboarding and HR documents over to Employment Hero has saved my sanity. Having the contracts, VEVO checks, and policy sign-offs all handled digitally in one spot before a new starter even walks through the door is brilliant. The integration with Xero is relatively smooth, and knowing that the platform actively updates with Fair Work award changes gives me massive peace of mind on the compliance side. The staff also find the Swag app pretty easy for checking payslips and submitting leave requests. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? It’s not entirely a "set and forget" system. The initial setup and getting our custom payroll rules sorted took way more manual data entry and tweaking than the sales pitch led us to believe. My biggest gripe, though, is the customer support. If you hit a weird glitch or a payroll error, getting a real human on the phone or chat quickly can be incredibly frustrating—it relies heavily on their AI chatbot and support tickets, which takes time when you're in a rush. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero helps you as a youth worker by managing your roster, tracking mandatory compliance credentials like your Blue Card, and automatically calculating complex SCHADS award penalty rates for your shifts. It handles your payroll, leave, and timesheets directly through the mobile app, allowing you to focus on your frontline support work rather than paperwork. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Katelyn H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn H.") KH Katelyn H. 7/9/2026 "Overall, a very user friendly experience!" 4/5 What do you like best about Employment Hero? Coming from someone with a background in Oracle Netsuite, the learning curve was almost non-existent when transferring to Employment Hero. Each page is self-explanatory and there are multiple templates we can create in order to issue letters and flyers to our many employees. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The lack of a unique ID for each field does make me nervous when bulk updating data, but as long as the relevant fields are present, I suppose this mitigates the chance for error. The app in comparison to the website is a little lacking though - I do wish you could access the features on the website on the app as well so that I can source check when I'm away from my computer. The web browser on mobile can be a bit finnicky! Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Data housing for over 1,000 employees and being able to bulk issue documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Medical Practice 7/8/2026 "Very simple and easy to use" 5/5 What do you like best about Employment Hero? What I like most about Employment Hero is that it makes work easier from both an employee’s and a manager’s perspective. As an employee, I appreciate having easy access to payslips, leave requests, company updates, and other important information in one place. As a manager, it streamlines tasks like approving leave, managing team information, and keeping HR processes organised and efficient. Overall, it saves time, improves transparency, and helps create a smoother experience for everyone. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Sometimes it can be a bit difficult to navigate, and a few everyday tasks take more clicks than they should. A simpler, more intuitive interface would make it even better. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero brings HR, payroll, leave, and employee information into one place, reducing paperwork and saving time. It makes everyday tasks quicker and easier, helping me stay organised as both an employee and a manager. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Mid-Market (51-1000 emp.) 6/17/2026 "Seamless HR-Payroll Integration with Evolving Features and Helpful Support" 4.5/5 What do you like best about Employment Hero? EH has made our people experience much more seamless, and the integration between the HR and payroll platforms has also made things a lot quicker than our previous processes. Managers now have better visibility, and the features available in the HR platform are always evolving. The payroll platform is consistently up to date, and there is always someone available to help, whether through the chatbot or a human. The support resources are also very helpful. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Sometimes issues take a bit longer to resolve than I would expect. At times, you may end up speaking with someone who doesn’t fully understand the legal requirements in the country, which can mean the advice isn’t accurate. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? It has streamlined our onboarding process and significantly improved the integration from HR to Payroll. Previously, we were using two different systems and a lot of paper. Now we can capture much more information in one place, and the reporting we’re able to generate gives us a clearer understanding of our workflows and our people, including where we may need to improve or recruit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Employment Hero? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Employment Hero ](https://www.g2.com/products/employment-hero/discussions/new) GU Guest User What is KeyPay used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-keypay-used-for) GU Guest User • Last activity almost 2 years ago How safe is employment hero? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/how-safe-is-employment-hero) [ View all Discussions ](https://www.g2.com/products/employment-hero/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) Employment Hero Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image") BambooHR 4.4/5(6,113) [ Compare Now ](https://www.g2.com/compare/bamboohr-vs-employment-hero) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image") Rippling 4.8/5(13,219) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-rippling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bb2af3ece0da6fba51e92bd565b2db9/hibob-hris.png "Product Avatar Image") HiBob HRIS 4.5/5(2,628) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-hibob-hris) ##### ##### Employment Hero Features Core HR Organization Management Time, Attendance, and PTO Expense Management Platform Customization Integration APIs Internationalization Employee Self Service Web Portal Mobile Administration Payroll Entry Time Off Accrual [ View More Features ](https://www.g2.com/products/employment-hero/features) ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,219) ](https://www.g2.com/products/rippling/reviews) [ ![HiBob HRIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HiBob HRIS") HiBob HRIS 4.5/5(2,628) ](https://www.g2.com/products/hibob-hris/reviews) [ ![BambooHR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BambooHR") BambooHR 4.4/5(6,113) ](https://www.g2.com/products/bamboohr/reviews) [ View All Alternatives ](https://www.g2.com/products/employment-hero/competitors/alternatives) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management) [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Onboarding](https://www.g2.com/categories/onboarding-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Workforce Management](https://www.g2.com/categories/workforce-management)[Benefits Administration](https://www.g2.com/categories/benefits-administration)[HR Analytics](https://www.g2.com/categories/hr-analytics)[Recruiting Automation](https://www.g2.com/categories/recruiting-automation)[Employer of Record (EOR)](https://www.g2.com/categories/employer-of-record-eor)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)[Workforce Planning](https://www.g2.com/categories/workforce-planning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates)[What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[User-friendly virtual event solutions for small businesses](https://www.g2.com/discussions/user-friendly-virtual-event-solutions-for-small-businesses) [Best platforms for tracking account-level data changes](https://www.g2.com/discussions/best-platforms-for-tracking-account-level-data-changes)[What are the best apparel business management and ERP solutions for fashion brands consolidating inventory operations across channels?](https://www.g2.com/discussions/what-are-the-best-apparel-business-management-and-erp-solutions-for-fashion-brands-consolidating-inventory-operations-across-channels)[Pros and Cons Details](https://www.g2.com/products/employment-hero/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)