--- title: Employment Hero Reviews meta\_title: 'Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3574 reviews by the users' company size, role or industry to find out how Employment Hero works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3574 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Employment Hero Reviews & Product Details Visit Website Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. \> AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. \> Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. \> Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. \> Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. \>Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French. * * * Product Website Employment Hero Seller [Employment Hero](https://www.g2.com/sellers/employment-hero) Discussions [Employment Hero Community](https://www.g2.com/products/employment-hero/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) ## Employment Hero Integrations (31) What do users say about integrations? 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"Great with reporting and approvals aspect but terrible, complicated and not straight forward to set." 4/5 What do you like best about Employment Hero? I can easily build multiple report pack and will run automatically to clients. awesome!! i love the integration of the payroll to modern award though i have not seen the actual thing working yet. i love the chart of account integration. i love the rostered working hours/days for each staff and how it shows in payslip/payrun. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? payroll set up is very complicated in all aspects from deductions, allowance down to the leave set up for employees. I understand the logic but just too confusing with the toggle off/override on top of what's been set for the leave allowance template. those toggles are confusing. Set up requires so many different things in few different places instead of just one and straight forward eg. location/cost centre. Leave set up is definitely the killer with EH. setting up new client is also often lead in huge problem due to the Uppercase/lower case of the organisation name, something that should be just so simple and straight forward often leads to waste time. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 7/13/2026 "Streamlined Paperwork and Digital Onboarding with Helpful Auto-Notifications" 4/5 What do you like best about Employment Hero? It streamlines paperwork and improves the digital onboarding experience, with automatic notifications that help managers stay on top of their teams. The price seems fair for what you get, and there’s also an opportunity for the product to grow along with our needs. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Some functions aren’t very visible. For example, it’s hard to see which emails have been sent to an employee. Also, when we first started our onboarding process, we didn’t feel very supported (although this has since changed). I also found it difficult to tell what was automated in the system versus what still needed to be set up—for instance, with the onboarding process. We were encouraged to “set up our onboarding workflows,” but it turned out that most of the preboarding and onboarding steps were already set up in the system, and I only needed to create a few checklists. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Helping with setting up workflows for our ways of working for example our CEO likes to approve the offer before it is sent, most workplaces would just approve the requisition. We have found a work around to enable him to approve the offer before it goes out. Review collected by and hosted on G2.com. Show More Response from Emma Thean of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-13100330/official_response/edit) We're pleased to hear that Employment Hero is helping you set up workflows tailored to your ways of working. We understand the challenges you faced with the initial setup and visibility of certain functions. We are committed to addressing these issues and providing a more seamless experience for our users. Thank you for sharing your experience and feedback. Kind regards, Emma @ Employment Hero Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 7/12/2026 "Big HR Time-Saver, but Leave Balances and Permissions Need More Clarity" 3.5/5 What do you like best about Employment Hero? Employment Hero is a real time-saver for generating HR and employment-related letters and documents. Sending and receiving everything directly through the system is seamless, which means I don’t have to chase people to sign and send documents back. It really speeds up the whole process. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The main downsides for me are the leave balances, which don’t show entitlements and accrued leave separately. Also, when approving leave, a line manager can’t easily see the balances. Another area that could be improved is the level of permissions available within different sections. For example, I’d like line managers to be able to select the dates for performance reviews for their direct reports, but giving them that permission also allows them to make a lot of changes to the templates, which isn’t ideal. More granular permission levels would be really useful. I also find that sometimes you can go round and round in circles with the HeroBot when trying to get it to understand the problem, but overall it’s helpful. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Mostly time, although it’s taking a lot of time to set up templates and similar items. The biggest time saver is being able to automate HR employment documents, including issuing and receiving them. Also, having staff able to directly upload their certificates is great, because it means we don’t have to track these things manually. Review collected by and hosted on G2.com. Show More Response from Emma Thean of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-13094271/official_response/edit) Thank you for sharing your feedback! We're thrilled to hear that Employment Hero is saving you time with generating HR documents and streamlining processes. We appreciate your insights on leave balances and permissions clarity. We'll definitely take your suggestions into consideration for future improvements. Our team is constantly working on enhancing the platform to better meet the needs of our users. If you have any specific suggestions or further feedback, please feel free to reach out to our support team. We're here to assist and ensure you have a seamless experience with Employment Hero. Thank you for being a valued user! Kind regards, Emma @ Employment Hero Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cory H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory H.") CH Cory H. National Manager, People partnering Mid-Market (51-1000 emp.) 7/10/2026 "Employment Hero Streamlines Core HR with an All-in-One Platform" 4/5 What do you like best about Employment Hero? Employment Hero’s ability to bundle a variety of services into one platform is a real strength. It helps us roll out core HR activities across the business more smoothly by giving employees and managers straightforward access to the key information and processes they need. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Whilst Employment HERO (EH) provides the core functionality, it can be a little confusing to set up for a complex business, particularly when you’re trying to align everything with the chosen platform package (i.e., Premium or Platinum). For example, the permission settings can be tricky to validate, and there’s no “incognito” option to view the system as another user and confirm exactly what they can (and can’t) see based on those settings. Another area that feels clunky is uploading and sharing policies. You can upload a policy and share it with all employees as mandatory, but if you need to re-issue that same policy to a specific employee so they can read and acknowledge it again, you then have to re-assign it to everyone. That automatically sends out another copy for review, even when you only intended to re-send it to one person. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? When EH was first implemented a few years ago, our approach from a business perspective was mainly to minimise disruption and mirror our existing practices. In the end, that meant we put workarounds in place instead of using EH to its full service offering. We’re now working with EH to review our processes, rules, and practices, with the aim of streamlining and centralising our information and processes. Review collected by and hosted on G2.com. Show More Response from Emma Thean of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-13091064/official_response/edit) Thank you for your review. We're pleased to hear that Employment Hero has helped in centralizing your HR information and processes. We acknowledge the difficulties you've encountered with certain features and setup processes, and we are actively working to enhance these areas to provide a more seamless experience for our users. Kind regards, Emma @ Employment Hero Validated ReviewerIncentivizedSource: Seller invite MD Madeleine D. HR Manager Mid-Market (51-1000 emp.) 5/4/2026 "Streamlines HR and Payroll, could be more flexible. Chat Support Needs Improvement" 3/5 What do you like best about Employment Hero? It mostly helps streamline our HR Management, payroll. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Customer Service is average. Yesterday I was on the chat with 2 people who were trying to help me. They were completely unhelpful and the attitude seemed well that's all I can do and it was SLOW. Eventually I asked if I could be escalated. She then mentioned phone support. So after waiting over an hour on the chat I called. Phone call took approx 20mins waiting and then SARAH G sorted my issue in a few minutes. She was awesome. But by this stage I was unbelievably frustrated. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Honestly we use pretty simple features. I understand the self service model of the business. But if you aren't technically savvy like me, I'm unlikely to try new features that I have to teach myself to use. The platform isn't flexible at all which doesn't always suit us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lalit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lalit M.") LM Lalit M. Technical Recruiter Mid-Market (51-1000 emp.) 8/26/2023 Guest users or non-business users of the software, not included in G2 scores. "BEST PLATFORM FOR MY TEAM." 5/5 What do you like best about Employment Hero? One thing I appreciate about Employment Hero is that it keeps onboarding, payroll, and employee records in one place, so I don't have to switch between multiple systems. In my day-to-day HR work, this has made it much easier to track employee information and complete routine tasks faster. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Overall, I am satisfied with the platform. If I had to suggest one improvement, I would like to see more flexible reporting options. Sometimes I need reports in a specific format, so having more customization would make the platform even more useful. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves many problems in our organization such as providing one platform that simplifies all tasks for us from onboarding to payroll and compliance. Using the Employment Hero platform automates the onboarding process that ensures a smooth transition for the employee before the Employment Hero we were doing it manually which was taking more time. It also helps in managing Performance to set clear goals and track progress this helps in employee development and improves the overall organization's performance. Its reporting capabilities provide valuable insights into HR metrics. This approach informs our decisions and also helps us to identify areas for improvement. This platform has been helpful in integrating with other HR Platforms this way process becomes easy for us. I also refer some of my industry friends to use the same software. Review collected by and hosted on G2.com. Show More Response from Rosie Mitchener of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-8530557/official_response/edit) Hi Lalit, Thank you immensely for taking the time to share your glowing feedback about Employment Hero. We are absolutely thrilled to hear about your positive experiences with our platform, and your kind words serve as a tremendous source of motivation for our entire team. Your referrals to industry friends are the highest compliment we could receive, and we're grateful for your trust in Employment Hero. Many thanks, Rosie 7/9/2026 Validated ReviewerIncentivizedSource: G2 invite ![Corey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey M.") CM Corey M. 7/8/2026 "A complete workforce solution that keeps getting better" 4/5 What do you like best about Employment Hero? I think that EH is incredibly ease to use from an IT perspective with a clean interface that makes say to day tasks simple for both employees and managers. Since implementing the rostering functionality around for months ago, we've experienced zero issues, which is a huge improvement over our previous system. EH has become our central platform for onboarding, off boarding and compliance, helping streamline our OT processes. The rewards and benefits system is fantastic fro all staff who genuinely enjoy it and we're looking forward to rolling out the payslip functionality in the future. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? While the core functionality is very intuitive, some of the more advanced HR and administrative features can take a little while to learn. As we continue to adopt more of EH features, if love to see even greater flexibility in reporting and dashboards customization. Have a more options to tailor views for different departments or management roles would make an already strong platform legendary. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? I can say in a way it's streamlined our HR and IT processes by bring compliance for onboarding and off boarding staff, along with the rostering into one platform. It has reduced manual administration. It's anc improvement on efficiency and made life easier for our managers and employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app SW Samantha W. Operations coordinator Medical Devices Small-Business (50 or fewer emp.) 7/8/2026 "Highly recommended" 5/5 What do you like best about Employment Hero? What I like most about Employment Hero is its focus on making employment easier for both businesses and employees through innovative technology. I appreciate that the company is committed to improving workplace experiences by simplifying HR, payroll and employee engagement. I also like the emphasis on flexibility, continuous learning and creating a positive workplace culture, which are values I would be excited to be part of. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? One thing I think could be challenging is that Employment Hero offers a wide range of features, which might feel overwhelming for new users at first. However, I see that as an opportunity to learn the platform thoroughly so I can confidently help customers get the most out of it. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero is solving the problem of outdated and time-consuming HR and payroll processes by bringing everything into one easy-to-use platform. It helps businesses manage employee information, leave, payroll, onboarding and performance more efficiently, while giving employees easy access to the information they need. For me, the biggest benefit is having everything in one place. It makes it easier to access payslips, submit leave requests, update personal details and stay connected with my employer. As someone who values organisation and efficiency, I appreciate technology that saves time and creates a better experience for both employees and businesses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Higher Education 7/8/2026 Business partner of the seller or seller's competitor, not included in G2 scores. Guest users or non-business users of the software, not included in G2 scores. "Good service" 5/5 What do you like best about Employment Hero? What I like best about Employment Hero is how it makes managing work simple and efficient. I appreciate that it brings everything together in one place, including rosters, timesheets, payroll, leave requests, and employee information. It also supports communication and professional development, making it easier for both employers and employees to stay organised and connected. I enjoy using technology that improves productivity and creates a positive workplace experience. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? One area I think could be improved is that it can take a little time for new users to learn all of its features because it offers so many tools in one platform. However, once you become familiar with it, it is easy to use and helps streamline everyday work tasks. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Employment Hero solves the problem of having workplace tasks spread across different systems by bringing payroll, rostering, timesheets, leave requests, HR, and employee records into one platform. This saves time, reduces paperwork, and helps minimise errors. For me, it makes it easier to manage my work, access important information, submit leave, view payslips, and stay up to date with workplace communication, making my work experience more organised and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Joe W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe W.") JW Joe W. 7/8/2026 "Really easy to use and find the information I need" 5/5 What do you like best about Employment Hero? I've had a really positive experience with Employment Hero. It's easy to use, makes things like leave requests and payslips straightforward, and having everything in one place saves a lot of time. I also like the performance and HR features - the performance review and 1-on-1 features are great as they make it much easier to keep track of goals and day-to-day admin without it feeling clunky. Overall it's been a solid platform that just works. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? I've had a couple of graphical glitches within the app when submitting expenses. Sometimes the + icon is invisible and others it would refresh when trying to scroll to the correct expense type and lose all items I have already entered, or photos uploaded Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? It makes it so easy to upload and keep track of expenses. I no longer need to hold onto receipts in my wallet, as I can immediately snap a photo and upload the expense on the move Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ## Questions about Employment Hero? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Employment Hero ](https://www.g2.com/products/employment-hero/discussions/new) GU Guest User What is KeyPay used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-keypay-used-for) GU Guest User • Last activity almost 2 years ago How safe is employment hero? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/how-safe-is-employment-hero) [ View all Discussions ](https://www.g2.com/products/employment-hero/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) Employment Hero Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image") BambooHR 4.4/5(6,106) [ Compare Now ](https://www.g2.com/compare/bamboohr-vs-employment-hero) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image") Rippling 4.8/5(13,213) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-rippling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bb2af3ece0da6fba51e92bd565b2db9/hibob-hris.png "Product Avatar Image") HiBob HRIS 4.5/5(2,627) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-hibob-hris) ##### ##### Employment Hero Features Core HR Organization Management Time, Attendance, and PTO Expense Management Platform Customization Integration APIs Internationalization Employee Self Service Web Portal Mobile Administration Payroll Entry Time Off Accrual [ View More Features ](https://www.g2.com/products/employment-hero/features) ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,213) ](https://www.g2.com/products/rippling/reviews) [ ![HiBob HRIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HiBob HRIS") HiBob HRIS 4.5/5(2,627) ](https://www.g2.com/products/hibob-hris/reviews) [ ![BambooHR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BambooHR") BambooHR 4.4/5(6,106) ](https://www.g2.com/products/bamboohr/reviews) [ View All Alternatives ](https://www.g2.com/products/employment-hero/competitors/alternatives) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management) [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Onboarding](https://www.g2.com/categories/onboarding-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Workforce Management](https://www.g2.com/categories/workforce-management)[Benefits Administration](https://www.g2.com/categories/benefits-administration)[HR Analytics](https://www.g2.com/categories/hr-analytics)[Recruiting Automation](https://www.g2.com/categories/recruiting-automation)[Employer of Record (EOR)](https://www.g2.com/categories/employer-of-record-eor)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)[Workforce Planning](https://www.g2.com/categories/workforce-planning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates)[What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[User-friendly virtual event solutions for small businesses](https://www.g2.com/discussions/user-friendly-virtual-event-solutions-for-small-businesses) [Best platforms for tracking account-level data changes](https://www.g2.com/discussions/best-platforms-for-tracking-account-level-data-changes)[What are the best apparel business management and ERP solutions for fashion brands consolidating inventory operations across channels?](https://www.g2.com/discussions/what-are-the-best-apparel-business-management-and-erp-solutions-for-fashion-brands-consolidating-inventory-operations-across-channels)[Pros and Cons Details](https://www.g2.com/products/employment-hero/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)