--- title: Employment Hero Reviews meta\_title: 'Employment Hero Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3574 reviews by the users' company size, role or industry to find out how Employment Hero works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3574 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Employment Hero Reviews & Product Details Visit Website Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. \> AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. \> Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. \> Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. \> Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. \>Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French. * * * Product Website Employment Hero Seller [Employment Hero](https://www.g2.com/sellers/employment-hero) Discussions [Employment Hero Community](https://www.g2.com/products/employment-hero/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) ## Employment Hero Integrations (31) What do users say about integrations? 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Payroll Officer Mid-Market (51-1000 emp.) 6/9/2026 "User-Friendly HR & Payroll Platform That Makes Onboarding Effortless" 4.5/5 What do you like best about Employment Hero? It's a user friendly interactive platform that is easy to train others to use. Hovering over many headings / comments gives a detailed explanation or overview of what that task can do. We use both the HR and payroll platforms which makes onboarding employees effortless and using the EH work app allows employees to easily keep their details up to date and apply for leave without the need to be in the office. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Updates in payroll don't always flow into HR appropriately. We have a great deal of custom rules within our payroll system which can be difficult to keep track of when there are detailed Award updates Some of our employees have found the app can become glitchy if they don't log out regularly. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Integration between the HR & payroll platforms is being upgraded all the time, reducing the disparity between the two. Ai chat bot is really helpful when you need a quick answer for time sensitive situations, with the option to still speak with someone if you need further help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MA M A. Office Manager and HR Admin Small-Business (50 or fewer emp.) 1/26/2026 "All HR Info in One Place, but Feature Reliability Needs Work" 4/5 What do you like best about Employment Hero? Keeping all HR and payroll docs in one place. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The constant changing of the platform. Things get moved around and you have to search for them and functions that work well are removed and then replaced with extra steps to get to where you want to be. A lot of convenient functions I constantly used have been replaced this way and it is very frustrating. I feel not enough testing is done (or clients consulted about how they use certain functions) before the changes are made. Also, it has improved slightly lately, but I find calling support a chore as it takes so long to get through to someone. I lose a lot of time when I have to call for help. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? I dont have any problems EH is solving, they are creating more with the constant platform changes. Review collected by and hosted on G2.com. Show More 6/24/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller AV Annie V. HR Manager Mid-Market (51-1000 emp.) 5/28/2026 "Streamlined HR & Payroll with Better Visibility, Compliance, and Self-Service" 4.5/5 What do you like best about Employment Hero? Employment Hero has significantly improved and streamlined many of our day-to-day HR and payroll processes, creating greater efficiency, visibility, and consistency across the business. It reduces the amount of manual administration required, minimises the risk of errors, and allows processes that were previously time-consuming to be completed far more efficiently. From an operational and HR perspective, it assists greatly with maintaining compliance by ensuring accurate record keeping, employee documentation, leave management, payroll processing, and timesheet approvals are all managed within one centralised system. Having everything stored electronically also improves transparency, accountability, and accessibility for both managers and employees. The system provides employees with direct access to important information such as payslips, leave balances, rosters, timesheets, policies, and employment documents, which encourages greater ownership and self-management. For managers, it allows improved oversight of staffing, attendance, approvals, reporting, and workforce trends across all sites. Employment Hero also supports consistency in processes and expectations company-wide, ensuring that approvals, documentation, onboarding, disciplinary records, and compliance requirements are managed in a structured and professional manner. Overall, the platform has helped modernise our systems, improve communication and workflow efficiency, support legislative compliance obligations, and reduce administrative burden across the business. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? One area I dislike about Employment Hero is the limited level of customisation available around visibility and workflow management. Certain functions feel disconnected and cannot easily be viewed together, which can make processes more time-consuming than necessary. For example, it would be highly beneficial to have timesheets integrated with leave visibility so managers can view attendance and approved leave within the same screen, rather than needing to move between multiple sections of the system. This would improve efficiency, reduce the chance of oversight, and create a more streamlined user experience. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Prior to implementing Employment Hero, we utilised a highly manual system where many processes and reports were extremely time-consuming to complete. Since transitioning to Employment Hero, we have been able to significantly streamline our processes, improve overall compliance, and reduce administrative workload across the business. The platform has created considerable time savings on a day-to-day operational level and has also provided strong support to other departments through improved visibility, reporting, and workflow management, which has been a fantastic improvement for the business overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 7/9/2026 "The best HR and Payroll platform we've used so far!" 5/5 What do you like best about Employment Hero? Employee engagement has been a real game changer for us, and it’s massively improved our culture. Bringing payroll in-house using Employment Hero’s payroll platform has also been great, especially since it links directly with the HR platform as well. The AI intelligence used across the platform is a huge help. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? There are a couple of areas that maybe feel 'unfinished', such as the rota's and timesheets, however we feel confident that Employment Hero are always working towards improvements and our feedback is valued. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? The biggest one for us is the employee engagement. Previously everything was done via email which is not ideal, so it's great that we have a platform to share news, and celebrate each other's wins with everyone. Employees are also enjoying how easy the app is to use, and how they can find everything they need on there. We also are yet to experience any technical or performance issues which we experienced often with our previous system. Review collected by and hosted on G2.com. Show More 8/11/2026 Current UserValidated ReviewerIncentivizedSource: In-app ![Caroline K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline K.") CK Caroline K. Finance Manager Small-Business (50 or fewer emp.) 7/29/2026 "Smooth Timesheets, But Upgrades Can Make Navigation Hard to Find" 3.5/5 What do you like best about Employment Hero? It’s helpful that employees can enter their timesheets themselves, and the overall process is relatively smooth when payday comes around. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Sometimes I don’t like that I have to really search to find information on how things work. You get used to it being a certain way and knowing where to find things, but then the system gets upgraded and everything changes. When that happens, it would be helpful to be given clear information about what changed and where to navigate to find what you need. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? This system is saving me at least three hours a week compared to our old payroll system, because employees can enter their timesheets digitally and, once approved, the information loads straight into payroll. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ricky W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricky W.") RW Ricky W. Director Small-Business (50 or fewer emp.) 5/20/2026 "Outstanding Support That Made Self-Implementation Feel Like the Right Choice" 4.5/5 What do you like best about Employment Hero? I just wanted to send a final note of thanks and appreciation for all your support. Considering we've only been with Employment Hero just over a month, the time and service from you has been outstanding. You helped us start a new employee handbook, finalize our policies, and tighten up our contracts, which has been invaluable for future-proofing our business.1 I also spoke with Tom Brennan about some platform queries today, specifically regarding setting up our leave categories, and he was ever so helpful also.2 I was a bit worried at first as we did the self-implementation, and some parts felt uncertain, but once I got through to speak to you and Tom, I feel this was definitely the right choice. Thanks again to you both for all your excellent service! Review collected by and hosted on G2.com. What do you dislike about Employment Hero? The onboarding implementation being self implementation could have done with more hands on support then Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? a one stop shop for our HR compliance Review collected by and hosted on G2.com. Show More Response from Zara Danton of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-12844940/official_response/edit) Hey Ricky, A month in and already future-proofed with a new handbook, polished policies and tightened contracts... that's a really solid foundation and we're so glad we could be part of building it! Tom and the HR advisory team are brilliant and it's lovely to see them called out by name. I shared it publicly with them earlier - moments like this genuinely make their day so thank you. Your point on self-implementation support is well taken. There's a lot to navigate and we know some parts can feel uncertain without more hands-on guidance. It's something we're always looking to improve on. So glad it feels like the right choice. Here's to what's next! Best, Zara @ Employment Hero Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tina F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tina F.") TF Tina F. Personal Consultant Mid-Market (51-1000 emp.) 5/18/2026 "Outdated Training Videos and Inconsistent Terminology Hold It Back" 2.5/5 What do you like best about Employment Hero? Easy to navigate and explore, I have not had the full opportunity to explore fully so it is difficult for me to answer fully Review collected by and hosted on G2.com. What do you dislike about Employment Hero? the terminology of the training video showing how to use seem to be different to what is on the desktop, it seems not all videos have been updated, the AI doesn't seem to work consistently and I feel the support access isn't practical if you have an urgent problem. However because I have not had a great deal of time to explore I am unable to fully comment Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? I am a standalone HR manager and im struggling to explore the system fully, we have had employees get blocked or locked out the system and I have sought advise but i am still waiting. The system set yup seems a little clunky and we have had a lovely advisor Cherry helping up, however this is going to be a slow process Review collected by and hosted on G2.com. Show More Response from Zara Danton of Employment Hero [Editedit](https://www.g2.com/survey_responses/employment-hero-review-12829555/official_response/edit) Hey Tina, Thank you for sharing this, especially knowing you're still getting to grips with everything as a solo HR manager - that context really matters. On the training, we hear you. The platform moves fast and the supporting content can become outdated quickly, but that said, we are constantly working on updating our training videos, so we really appreciate you flagging! So glad Cherry has been a bright spot through all of this, we'll make sure she knows :) All the best, Zara @ Employment Hero Current UserValidated ReviewerIncentivizedSource: Seller invite ER Eileen R. Human Resources Advisor Small-Business (50 or fewer emp.) 5/11/2026 "Flexible, Easy-to-Use HR Tool That Meets Our HR Needs" 4.5/5 What do you like best about Employment Hero? Flexibility. Functions that address HR needs. Ease of use for both HR team and employees. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Support tickets sometimes take a long time to generate. Go1 integrations can glitch. Support tickets take at least 24 hours to generate via EH queue. Then it takes ages (48 hours) before the actual Go1 integration problem is resolved. Seek integration also does glitch. I've had a number of ads not go up. This tends to happen when I've made a typo or need to change the initial ad and the integration seems to glitch when trying to update the ad with the changes. I then need to call Seek to have the ad taken down and organise a refund. The initial HR package also included legal advice. I'm not sure where we're at with that. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Administration of various HR functions is now able to done via a single portal. The tool is easy enough to be adapted and flexible enough to cope with changes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nicole P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole P.") NP Nicole P. People partner Small-Business (50 or fewer emp.) 7/23/2026 "Streamlined HR Docs, Reporting, and Holiday Management in Employment Hero" 4.5/5 What do you like best about Employment Hero? It’s able to upload HR documents for employees to sign. I also like the reports available on Employment Hero, and it helps with holiday management as well. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Scheduling tool: one of the biggest drawbacks for our business is that it isn’t able to fully integrate with EH. The scheduling tool doesn’t let you see employee locations at a glance, since you have to click each box (notes) individually, which is time-consuming. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Document signing is helpful since employees aren’t always at head office locations. I also like the newsfeed for sharing company news, as it makes it easier to distribute information or documents to employees. Overall, it helps simplify HR as well, including Payroll. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EB Eloise B. Audiologist Mid-Market (51-1000 emp.) 7/9/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Experience with EH Work App" 5/5 What do you like best about Employment Hero? Employment Hero is helpful because it keeps important work information in one place, such as payslips, leave requests, employee details, and workplace documents. It is easy to access and makes managing employment-related tasks more convenient. Review collected by and hosted on G2.com. What do you dislike about Employment Hero? Some parts of Employment Hero can feel a little confusing to navigate, especially when trying to find specific documents or settings. It can also be frustrating when pages take time to load or when certain features are not very clear at first. Review collected by and hosted on G2.com. What problems is Employment Hero solving and how is that benefiting you? Some parts of Employment Hero can feel a little confusing to navigate, especially when trying to find specific documents or settings. It can also be frustrating when pages take time to load or when certain features are not very clear at first. Review collected by and hosted on G2.com. Show More 7/10/2026 Current UserValidated ReviewerIncentivizedSource: In-app ## Questions about Employment Hero? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Employment Hero ](https://www.g2.com/products/employment-hero/discussions/new) GU Guest User • Last activity almost 2 years ago How safe is employment hero? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/how-safe-is-employment-hero) GU Guest User What is KeyPay used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-keypay-used-for) [ View all Discussions ](https://www.g2.com/products/employment-hero/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/employment-hero/pricing) Employment Hero Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_648dde46457d881752db10d9c92d2cd1/bamboohr.png "Product Avatar Image") BambooHR 4.4/5(6,110) [ Compare Now ](https://www.g2.com/compare/bamboohr-vs-employment-hero) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image") Rippling 4.8/5(13,218) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-rippling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bb2af3ece0da6fba51e92bd565b2db9/hibob-hris.png "Product Avatar Image") HiBob HRIS 4.5/5(2,628) [ Compare Now ](https://www.g2.com/compare/employment-hero-vs-hibob-hris) ##### ##### Employment Hero Features Core HR Organization Management Time, Attendance, and PTO Expense Management Platform Customization Integration APIs Internationalization Employee Self Service Web Portal Mobile Administration Payroll Entry Time Off Accrual [ View More Features ](https://www.g2.com/products/employment-hero/features) ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,218) ](https://www.g2.com/products/rippling/reviews) [ ![HiBob HRIS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HiBob HRIS") HiBob HRIS 4.5/5(2,628) ](https://www.g2.com/products/hibob-hris/reviews) [ ![BambooHR](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BambooHR") BambooHR 4.4/5(6,110) ](https://www.g2.com/products/bamboohr/reviews) [ View All Alternatives ](https://www.g2.com/products/employment-hero/competitors/alternatives) ##### Categories on G2 [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management) [Employee Engagement](https://www.g2.com/categories/employee-engagement)[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)[Employee Recognition](https://www.g2.com/categories/employee-recognition)[Onboarding](https://www.g2.com/categories/onboarding-software)[Time & Attendance](https://www.g2.com/categories/time-attendance)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Workforce Management](https://www.g2.com/categories/workforce-management)[Benefits Administration](https://www.g2.com/categories/benefits-administration)[HR Analytics](https://www.g2.com/categories/hr-analytics)[Recruiting Automation](https://www.g2.com/categories/recruiting-automation)[Employer of Record (EOR)](https://www.g2.com/categories/employer-of-record-eor)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)[Workforce Planning](https://www.g2.com/categories/workforce-planning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates)[What are the most trusted field sales software by sales managers at retail based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[User-friendly virtual event solutions for small businesses](https://www.g2.com/discussions/user-friendly-virtual-event-solutions-for-small-businesses) [Best platforms for tracking account-level data changes](https://www.g2.com/discussions/best-platforms-for-tracking-account-level-data-changes)[What are the best apparel business management and ERP solutions for fashion brands consolidating inventory operations across channels?](https://www.g2.com/discussions/what-are-the-best-apparel-business-management-and-erp-solutions-for-fashion-brands-consolidating-inventory-operations-across-channels)[Pros and Cons Details](https://www.g2.com/products/employment-hero/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)