RB
R B.
Small-Business (50 or fewer emp.)
"Employee Navigator is a great resource!"
4.5/5
What do you like best about Employee Navigator?

Paper no longer needed.

Provides a one-stop-shop for benefit administration, HR tasks, PTO, and ACA administration. Wide range of integrations with benefit carriers, payroll, etc. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Will only work for groups that do not have a very complex benefit structure.

HR/Admin/Broker need to be involved in the technology for them to 100% benefit from the resource. Review collected by and hosted on G2.com.

Janae M.
JM
Janae M.
Mid-Market (51-1000 emp.)
"Employee Navigator is the BEST benefits platform I've used!"
5/5
What do you like best about Employee Navigator?

It's so user friendly and our team at EBMG make working with the system that much easier. It also intergrates with Paycor seemlessly so our full cycle of status changes, onboarding, etc. has been so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Honestly I don't have any complaints about EN. Review collected by and hosted on G2.com.

CC
Cinnamon C.
Mid-Market (51-1000 emp.)
"Employee Navigator is one of the most user friendly systems to use."
5/5
What do you like best about Employee Navigator?

We can keep all employee data in one place. Clients can use the ACA easily. The integrations with carriers is quick and simple. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Employee Navigator is always being updated and plans have to be moved to a new format. Small Employers eligiblity for health plans is not availble to feed, so this is a manual process. Review collected by and hosted on G2.com.

Erin B.
EB
Erin B.
Small-Business (50 or fewer emp.)
"Employee Navigator has a great platform and equally great customer service!"
5/5
What do you like best about Employee Navigator?

The bbility for our clients to have payroll and benefits in one! They can run the reports and have things sent right to payroll all in one platform. All while keeping employees information secure. I also love their customer service! Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Right now we have not come to a problem that hasn't been fixed. We have been happy! Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Good product that's easy to use and has a knowledgeable staff."
4.5/5
What do you like best about Employee Navigator?

If I have any questions/issues, it's easy to get someone on the phone who is very knowledgable and if for some reason they can't assist they direct it to someone on the team that can. For the most part it is pretty easy to use and naviagate. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

There is not much I dislike but sometimes there are issues that are expereicned and the workaround isn't ideal so we put in an enchancement request but haven't been notified yet that one of the requests has actually been completed and implemented. Review collected by and hosted on G2.com.

KH
Kelly H.
Small-Business (50 or fewer emp.)
"Employee Navigator make my job easier"
5/5
What do you like best about Employee Navigator?

I love that the information needed to enroll a new employee is right at my fingertips.

I also love that if the company id intergrated I don't have to do anything! Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

No downside at all! i like everything about it. I would recommend EN to any broker. Review collected by and hosted on G2.com.

AS
Al S.
Small-Business (50 or fewer emp.)
"Employee Navigator Review 2023"
5/5
What do you like best about Employee Navigator?

It is pretty simple to use and set up once you know what you are doing. Tech support is very knowledgeable and helpful. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

I wish that direct feed with medical carriers was more widespread. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"This service model is awesome and our clients truly love it as well as their employees."
5/5
What do you like best about Employee Navigator?

Having all our clients benefits in one place. Creates ease for HR and the employees. Also have a full census as all times. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

834 File Feeds are truly cumbersome to set up. Review collected by and hosted on G2.com.

Channon J.
CJ
Channon J.
Licensed Life and Health Account Manager at The Buckner Company
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Employee Navigator?

Employee Navigator is easy to use even if the user isn't computer savvy. And when I do run into any questions or issues the Employee Navigator support is super responsive and the issue is usually resolved within the day. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Right now it would be nice if taking over an account that uses Employee Navigator if we could transition it over instead of creating a new build for the company. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Its a excellent software!"
5/5
What do you like best about Employee Navigator?

You can manage employee benefits online, intergrate with a host of carriers and payroll companies. Its very user friendly and when you need assistance, their support staff are awesome. They are very responsive and helpful, whether you call or email them, expect to receive great customer support. No waiting time whatsoever, press 2 and your connectec instantly! Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Nothing. I honestly cannot think of one con! Review collected by and hosted on G2.com.