--- title: Employee Navigator Reviews meta_title: 'Employee Navigator Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how Employee Navigator works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 164 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Employee Navigator Reviews **Vendor:** Employee Navigator **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.6/5.0 **Total Reviews:** 164 ## About Employee Navigator Employee Navigator is a rapidly growing benefits and HR software provider integrated with over 400+ of the nation’s leading insurance carriers, payroll companies, and TPA’s. Its customizable and intuitive platform delivers brokers and employers a truly connected digital experience, streamlining the management of everything from online enrollment and onboarding to ACA reporting, time off tracking, and more. The company currently works with more than 5,000 brokers, providing benefits administration and HR products to over 175,000 companies and 14+ million employees and dependents. ## Employee Navigator Pros & Cons **What users like:** - Users find **Employee Navigator easy to use** , enabling seamless updates and enhancing the enrollment experience for employees. (20 reviews) - Users value the **exceptional customer support** provided by Employee Navigator, significantly enhancing their overall experience and confidence. (10 reviews) - Users rave about the **amazing customer support** of Employee Navigator, noting helpfulness and quick response times. (9 reviews) - Users appreciate the **easy integration** with payroll systems, enhancing benefits administration and streamlining processes efficiently. (8 reviews) - Users value the **seamless integrations** with payroll systems, enhancing efficiency in benefits administration and management. (8 reviews) - Intuitive (7 reviews) - Users value the **easy integrations** with carriers and payroll, significantly enhancing efficiency and user experience. (6 reviews) - Efficiency (6 reviews) - Features (6 reviews) - Navigation Ease (6 reviews) **What users dislike:** - Users find the **reporting inadequate** , struggling to obtain comprehensive data necessary for effective agency-level insights. (4 reviews) - Users note a **steep learning curve** with Employee Navigator, feeling stressed by vendor integration timelines and unclear processes. (4 reviews) - Users face **inadequate tracking** issues, struggling with manual data entry and difficulties in obtaining accurate reports. (3 reviews) - Users experience **integration issues** that can lead to confusion and stress during the setup process with various vendors. (3 reviews) - Users express frustration with **limited customization** options, impacting their ability to tailor the system to specific needs. (3 reviews) - Users find **missing features** in Employee Navigator, limiting plan designs and reducing event handling efficiency. (3 reviews) - Users find Employee Navigator **not user-friendly** , citing difficult navigation and poor customer support as significant drawbacks. (3 reviews) - Users express frustration with the **poor support services** of Employee Navigator, lacking helpful assistance and response quality. (3 reviews) - Approval Process (2 reviews) - Employee Management (2 reviews) ## Employee Navigator Reviews ### 1. Horrible Experience! **Rating:** 0.5/5.0 stars **Reviewed by:** Heather P. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Employee Navigator?** This is not a comprehensive HRIS but it does it's job when in a pinch or not many options available when integrating or merging payroll systems. **What do you dislike about Employee Navigator?** Basic platform, not fancy and only somewhat user friendly. Customer Service was not helpful or supportive in any way. They lack the customer service mark by only replying with brief responses. We ended our contract with EN in 2024 because we switched to a more robust system to handle direct benefit carrier integrations to streamline our processes. EN did not take this well. Employee Navigator DID NOT do an exit walkthrough OR provide us with final reports (as most HRIS's do) OR instructions on what we needed to pull for future audits. Since we are an acquistion company and merge our acquisitions into our HRIS's, we have a lot of knowledge and experience in many platforms. What was shocking is the lack of options in supplying us a limited service for record keeping purposes. Instead we received a response, "That is unfortunately not something we'd be able to help with. All data will be purged from our records prior to the 1st of the month following the termination date and cannot be retrieved once it has been deleted." PURGED?!? Deleted! Don't they have a responsibility to keep employee records for a certain amount of time? Either they are being dificult or just don't care. **What problems is Employee Navigator solving and how is that benefiting you?** It was a temporary 'bridge' from our carriers (not COBRA) to our payroll system ## Employee Navigator Discussions - [How do I run reports in employee Navigator?](https://www.g2.com/discussions/how-do-i-run-reports-in-employee-navigator) - 1 comment - [How Much Does Employee Navigator cost?](https://www.g2.com/discussions/how-much-does-employee-navigator-cost) - 1 comment - [View Employee Navigator pricing details and edition comparison](https://www.g2.com/products/employee-navigator/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A48%3A57+-0500&secure%5Bsession_id%5D=8f15852d-9f96-4959-97ba-6dc0e442d278&secure%5Btoken%5D=81559c25b39ef1956337b192c278b0447a130f80a99101d489c187d5615e7a5e&format=llm_user) ## Employee Navigator Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [G&A Partners](https://www.g2.com/products/g-a-partners-g-a-partners/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) ## Employee Navigator Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Employee Navigator Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - 3.9/5.0 (450 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,066 reviews)