Ease is a wonderful tool for managing client census information, and it aids in bringing clients from a paper-based solution forward. Review collected by and hosted on G2.com.

The lack of support from Ease. Resources are all video based so it relies on the broker to have staff train themselves. Review collected by and hosted on G2.com.

The ease with which you move from one site to another. I appreciate that most places are easy to understand. User friendly and follow common sense.

Many competitor companies make things difficult to understand and hard to follow. The directions are hard to follow because they are written in legalese. Review collected by and hosted on G2.com.

Haven't found anything that I dislike about it yet. I'll let you know if and when I do. Review collected by and hosted on G2.com.

I like how straightforward the platform is. I don't have to search around for things, or click through countless windows to get where I need to be. So many other provides make their platforms so confusing. Review collected by and hosted on G2.com.

Ease doesn't seem to sync with many HRIS. In example, we use BambooHR and even though Ease says the sync together, they do not. This means all data entry is duplicated for me when employees have benefit changes. Review collected by and hosted on G2.com.

Keeping an up-to-date roster of all groups, The easy to find benefit summaries, and reminders to renew. Review collected by and hosted on G2.com.

I don't like that it does not auto-load new rates for the renewal, I would like it to auto renew all information. I would like some more customizable reports. I want to include the data that I want and exclude the data that I don't. Review collected by and hosted on G2.com.

Ease is so simple to use and is extremely user friendly in navigating the tabs and information you need. They also have carrier feeds for your vendors and COBRA support, which has made life so much easier. Our broker is able to login and do all of the work. I also love that it shows the employees how much their monthly premiums will be as they go, so nothing is a surprise when they get to the end of their enrollment. Review collected by and hosted on G2.com.

Honestly, there are no downsides. I know, every product has something that doesn't work, but for our needs, it has been a huge upgrade from our last BenAdmin system and I'm glad we switched. Review collected by and hosted on G2.com.

Ease is the best way to have what you need easily accessible to your employees. The portal is how we let our employees know who to set up their benefits and any answers to questions they may have. Review collected by and hosted on G2.com.

Not everyone knows what Ease is so when they get sent the email they are a bit confused and I always get calls asking if it is legit. I wish there were more people who knew about Ease so it would make the employees feel a little more comfortable. Review collected by and hosted on G2.com.

Ease it simple and straightforward. It lets me enter new employees or update their information including the job title, location, pay, etc. Our account manager also has access so we can work collaboratively on keeping our info current. Review collected by and hosted on G2.com.

The actual SUBMISSION of elections gets missed often by employees because it's after you are forced to leave a review. I think holding employees' information hostage to solicit a review is unethical, and it requires me to chase after them to go back in and start all over to get their elections done on time.

It isn't always intuitive where to find things, and I wish the help function was a little more useful and robust. I've used it enough years now that it isn't a huge deal, but sometimes finding what is needed should be easier. Review collected by and hosted on G2.com.

This is my 3rd Open Enrollment using the Ease software and I cannot say enough good things about it. Much smoother than the process we had in place before. I like how user friendly the benefits enrollment process is. You can add your beneficiaries, and it gives you a running total on the side so you know how much it will cost you each month/pay period. Review collected by and hosted on G2.com.

As a benefit administrator, one thing I dislike is that some of the benefits are not completely set up with the carrier. For example, any benefits enrollments/terminations with Further have to be done by me. An EDI feed to each carrier would smooth the process out. Review collected by and hosted on G2.com.

All benefits and forms are located in one place. Review collected by and hosted on G2.com.

The time it takes for Ease to update the carrier forms. Carriers do not always provide these in a timely manner in the 4th quarter Review collected by and hosted on G2.com.

It is very user friendly and there are a lot of different carrier connections available. Review collected by and hosted on G2.com.

Payroll needs some improvement but I am confident you will get there soon. Review collected by and hosted on G2.com.