Emplify Reviews & Product Details

Emplify Overview

What is Emplify?

Emplify brings a higher standard to employee engagement with simple assessments for employees, fast guidance for executives, and actionable coaching for managers. The real work starts after the surveys are in when good data triggers strategic conversations and expert guidance gives leaders the confidence they need to take action. Our methodology uses predictive insights, executive consulting, and manager coaching to turn employee feedback into winning business outcomes.

Emplify Details
Website
Languages Supported
English, French, Japanese, Spanish
Product Description

Emplify's employee engagement measurement platform fuses advanced survey technology and proven methodology with human strategists, to identify the specific actions executives and HR leaders can take to continually improve employee, manager, and team performance.

How do you position yourself against your competitors?

At Emplify, we know the best way to engage and retain top talent in today’s socially-charged business environment is easier said than done. That’s why we focus on helping leaders make sense of the many dynamics at play in their workforce, so they can identify real opportunities for improving employee engagement and achieving business goals. To do that, we do things a little differently than our competitors. Other employee engagement companies only look at the measurement part of the process and forget about what comes next — the transformation. They hand their customers a bunch of data and wish them luck. Emplify is different. We pair our customers with employee engagement strategists, experts to help interpret the data and make actionable recommendations along the way. Because we know that it’s not just about the data, it’s about what you do with it.


Seller Details
Seller
Emplify
Company Website
Year Founded
2016
HQ Location
Fishers, IN
Twitter
@emplify
1,423 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
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Talent and HR Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The most helpful part of the platform is the accessibility of the team. We have had many iterations of groupings/groupings change at a moments notice and the Emplify team has been helpful and incredibly responsive. The results give a full, 360 view of the results and offers many different ways to attack "struggles" head on. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally, groupings would not transfer over correctly on the first upload and so we need to QC more than we would like. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have seen significant improvement in morale in the short time that we have been working with Emplify. We have also seen employees come forward with ideas on improving the company culture, showing an active interest in making our company better. Review collected by and hosted on G2.com.

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Human Resources Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The Emplify system is easy to use, provides the ability to drill down on different levels of results and to view the results in many different ways - it's easy to slice, dice and put it all together again. The Smart Pulse provides additional insights. The coaching service provides a great value that is not found in other similar systems. The Action Dashboard gives easy to implement suggestions to help increase area's of engagement that are struggle points. After the next survey you can easily see the impact and make moves to implement additional actions. Review collected by and hosted on G2.com.

What do you dislike?

We don't like having to spend time onboarding a new engagement strategist. Every business is unique and it takes quite a bit of our time when we have to bring a new strategist up to speed. There is a learning curve to deal with each time and time is money. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look closely at the functionality of the reporting and the ability to slice and dice the different segments of data. Customer service is extremely responsive. Coaching is a differentiating factor and something not everyone provides. Decide what level of feedback your team needs. Confidentiality is a big deal and you do not have access as the admin to behind the scenes to see who said what - this is huge and something I totally appreciate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to address and solve several issues that came up during the survey and we have seen increases in our overall engagements scores. We are listening and take the time to discuss what we can do next and implement the suggestions by employees. The outside input has been of value and gives us a different view point to discuss. The biggest benefit is the coaching. Hands down. It gives the manager a different perspective and someone else to get input from to help increase their engagement and add to their personal skill set. Review collected by and hosted on G2.com.

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Director of Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The analytical - fact based frequent surveys, reporting dashboard, action and improvement oriented tools,. Uses cell & email technology - surveys are short & easy for employees to access / submit as well as in bi-lingual formats! Review collected by and hosted on G2.com.

What do you dislike?

so far nothing! It is a great Employee Relations "proactive" partner & tool in the tool box Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy platform, effective methodology, able to get workforce to embrace with little effort Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Weaknesses in our perception of a near perfect workplace and culture are illuminated quarterly and on a trend analytical basis. Issues are generally unique department by department Review collected by and hosted on G2.com.

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IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The new version of the survey is great. I really enjoy how it is broken into categories that help keep the user focused as they answer questions. Review collected by and hosted on G2.com.

What do you dislike?

The quarterly cycle seems very quick. By the time we get results, schedule a meeting with our coach and schedule our 1:1 coaching for managers, it's time for the next survey to come out and doesn't seem like there is time for the implemented changes to really take hold. Also, some of the same topics keep coming up in certain groups and no action seems to be making an impact. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Discovering what leaders are open to change, who needs more coaching and who is not as open to outside coaching. There seems to be more transparency around staff satisfaction. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like that we are able to narrow down the data and really get to the core of the areas where our organization needs growth Review collected by and hosted on G2.com.

What do you dislike?

I wish we had a little more background information on how engagement drivers are scored Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have given employees a space to give us valuable feedback so that we can create an environment where our team can be productive and successful. Review collected by and hosted on G2.com.

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Director of Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The survey is concise and thoughtful, which leads to high employee response rates. Being able to dig into the data by manager, job type, etc., allows our managers to customize their one-on-one coaching sessions and focus on areas that are most important to their individual teams. Sending the surveys on a consistent and regular basis allows us to watch for trends in a large number of categories, and spot potential problem areas. Review collected by and hosted on G2.com.

What do you dislike?

I would like to see more customization with the follow-up questions that are sent out. I'd like to be able to dig deeper into particular areas that are relevant for our business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Seeing our scores change over time allows us to see how particular changes in the company impact (or don't impact) engagement. We are able to bring issues to light while they are still small, allowing us to improve in areas before issues become widespread. Review collected by and hosted on G2.com.

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Coordinator of Alternative Education
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Third party surveys provide anonymous feedback about the culture of our organization. The data analysis tools allow for indept study of how the staff feels. From a management standpoint the coaching that I receive from data experts helps me address our organization’s most urgent needs. We continue to grow in a positive direction by using Emplify! Review collected by and hosted on G2.com.

What do you dislike?

I am continuing to develop my understanding of the capabilities of the tools within the tool. I am looking for ways to push out our data to our larger organization because I think every facet of the city school district could benefit from the Emplify process. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do it. We use it in conjunction with another worker profile product. The two compliment each other and provide an in-depth barometer reading of our organization’s current climate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better utilization of staff. Finding out who needs more feedback, who is feeling too stretched and how I can react as a manager. The staff values having their needs heard and I gain street cred for following through by addressing the problem spots revealed in the data. It builds trust and has lead to greater efficiency in our wor’. Review collected by and hosted on G2.com.

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Marketing & Public Relations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

What I like best about this product is the fact that it helps us identify the underlying issues- not just the larger, big picture items. The big picture items are great, but they take a lot of planning, time and effort to change. With the smaller, underlying issues we are able to take more immediate action to 1- show that we are listening and taking their feedback seriously, and 2- make changes to improve that issue. Review collected by and hosted on G2.com.

What do you dislike?

I won't say it's a dislike, but more of a challenge to prepare for. When it comes time to review the Pulse survey results, it's hard for a lot of managers to not feel defensive. We even had a few who thought they might be in trouble, even though we've never done anything like that. But I think the results of Emplify are so specific, and often personal, that managers can feel attacked.

As with anything, Emplify has been a learning curve and part of that has been learning how to present the results. We've made adjustments every quarter. I also think with time, managers see that they aren't in trouble and start to trust the process more. We are seeing results in the actual groups that we are working with. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is very easy to roll out and the information it pulls in is very specific and valuable. But, to me, the real value is our Emplify partner who walks us through the results, helps us understand what our employees are saying and gives us recommendations. No one in our company has time to become an engagement expert, so it's awesome to have one from Emplify! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think we are making some progress on the larger employee engagement effort. But I also think we are helping our managers gain a better understanding of their employees and what they want. With so many generations in the workforce, this has been beneficial. In fact, we are actually starting to see our managers take an interest in engagement and really communicating with their teams- and this is the first time we are seeing this in the almost 8 years of our engagement effort! Review collected by and hosted on G2.com.

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HR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

One of the best aspects of Emplify is that results are anonymous. This makes employees comfortable enough to be honest and your results are more accurate. Emplify also offers coaching in each area for management to find ways to improve scores. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that there is a minimum of 5 people in each group to maintain anonymity. Although I understand the concept, it makes it difficult to pinpoint group issues if they are a small group. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are wanting to identify your team's level of engagement and help improve job satisfaction, this is the perfect tool to do it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Management has become more focused on intentionally improving employee engagement. When they can physically see their scores changing each quarter, it is good motivation to keep going (or helpful feedback for correction). Review collected by and hosted on G2.com.

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AD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the knowledge of the staff most of all. Doing surveys on my own in the past, left me guessing whether my efforts were effective. A lot of subjectivity was really the end result. I find that the experience and knowledge of the staff really help our company to get much more value from our surveys. Now we put more effort in meaningful changes to increase engagement. Review collected by and hosted on G2.com.

What do you dislike?

So far, I am happy with the software and the process. There is nothing that I dislike at this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee engagement. We have had lower morale in some departments and some unplanned turnover. So far, we are directly addressing the issues that our staff have pointed out for us. This has helped us to improve in areas that management couldn't know were problem areas without doing the work in being in a specific role. Better communication and building trust are definitely on the rise. Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I really like the one on one interaction with get with our Emplify coach. He is able to take the data and turn it into meaningful, actionable information. With that being said, there are many other great features that Emplify offers - colorful, easy to follow user interface; quick and easy quarterly surveys; educational material to help break down the areas for your employees -- just to name a few. Review collected by and hosted on G2.com.

What do you dislike?

I wouldn't say that I dislike anything, but I wish that we had an easier time interpreting who someone's direct supervisor is when doing the survey. We aren't able to differentiate between a supervisor, manager or director so sometimes we don't know who the employee is writing about. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We continue to work on role utilization and clarity as well as trust and feedback. We have seen a giant increase in our feedback score over 2018 as we initiated a company-wide 1:1 quarterly feedback program that requires employees and their manager/supervisor to sit down regularly and talk on both a personal and professional level. The meeting agenda is set by the employee and the discussion is centered around what they want to talk about -- not what the supervisor/manager wants to talk about. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

For an HR Administrator the tool is easy to use, digest, and understand. The confidentiality is key and commitment from the company to this as a core tenant has been helpful to driving adoption of the survey. There are regular updates that make the data more easy for basic users to consume. The survey questions clearly map back to the calculated drivers so there is no question as to what sentiments drove the scores in each category. Review collected by and hosted on G2.com.

What do you dislike?

The algorithm is complex and proprietary and with a base of tech savvy users, it is somewhat of an uphill battle to get the bought in to how the scores are "calculated". For large organizations it is hard to segment the data in a useful way. The platform is more of a clean UI of the static data collected at the point in time of the survey vs. a real-time integration with your core HR systems. As the organization shifts regularly, you are quickly looking at an old data set and the many layers of large, complex, and highly matrixed organizations makes it hard to quickly cut data and give action-planning responsibilities to owners. Real-time, fully integrated analytics would be helpful, as well as including usable Manager dashboards/logins as part of the base pricing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Setting an engagement baseline for our team on which to continue to monitor and improve. High-level (Exec/VP) organizational and engagement action-planning based on the results has been easy and marked improvements have been realized - both in adoption of the tool and overall scores. Review collected by and hosted on G2.com.

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Principal / Chief Operating Officer
Pharmaceuticals
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Emplify allows us to objectively access the level of engagement of our team. For us this is the single most important barometer of the health of our organization. Specifically it gives us the diagnostic capability to identify issues and work to resolve them before they manifest themselves into more serious problems. As importantly, their team is exceptional at teasing out the data the most salient things our people are trying to share with us, Review collected by and hosted on G2.com.

What do you dislike?

I can not think of anything i do not love about this product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would only suggest that they not only try the product but make a organizational commitment to leverage it so that they can accurately ascertain its value. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee satisfaction and retention Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Emplify lets you know what your employees are thinking. Through the surveys and the SmartPulse questions, it allows you to uncover some hidden truths that your employees felt they were unable to say in person. Review collected by and hosted on G2.com.

What do you dislike?

It would be great to have more direction on what to do to with the results. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a great tool, but make sure you use it to your advantage and what works for you and your company Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We realized our employees wanted to know 'why' we existed. This is not something we would have been able to uncover without Emplify. Because of Emplify we have gone down a year long journey to uncover 'why' we do what we do. Review collected by and hosted on G2.com.

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IW
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I genuinely like the people I have worked with at Emplify. Review collected by and hosted on G2.com.

What do you dislike?

The language in some of the questions. They speak my language and understand the challenges I am facing, not only with the lower engagement scores, but the responses to those scores from Leadership. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be ready to take action or it will have the counter result on your engagement and morale. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lack of employee connection to Leadership. I feel empowered to have the data put together in such a succinct format. It has been extremely helpful in driving conversations with my teams and specifically giving clear forms of action to the leaders. Review collected by and hosted on G2.com.

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Dir. of Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The qtr surveys start to tell a story, which we will then give you exact areas to attend to. Review collected by and hosted on G2.com.

What do you dislike?

For our size budget it is quite expensive. Also over time once you get a good snapshot of the health of your team and organization the price tag does not seem worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

staff health and sustainability Review collected by and hosted on G2.com.

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Vice President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

the actionable data is such a helpful tool especially talking to highly analytical people Review collected by and hosted on G2.com.

What do you dislike?

sometimes i wish there were more tactical solutions to lower scores. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Need to have top level buy-in. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Meaning - we are really focusing on trying to help all of our employees understand how important they are to the company. Review collected by and hosted on G2.com.

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Clinical Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Evidence-based approach

Confidentiality

Prompt communication of results Review collected by and hosted on G2.com.

What do you dislike?

Not necessarily a dislike. I simply would prefer more specific feedback and follow-ups. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Before choosing emplify, we looked at many other companies. The assurance of confidentiality to our staff was something that enabled us to get more honest and relevant information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee morale

Identification of problem areas Review collected by and hosted on G2.com.

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AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

The quantity and quality data received from the surveys is extremely helpful. The follow up with an Emplify Employee Engagement Strategist guides you through deciphering the data and figuring out ways to respond to employees in order to complete the process. Review collected by and hosted on G2.com.

What do you dislike?

The follow up questions (Smart Pulse) from the original survey can be confusing to employees. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are man employee engagement platforms available on the market. Be sure to know your culture before picking one. Emplify was the best fit for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee/Manager feedback, Meaning, and Professional Development. Review collected by and hosted on G2.com.

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President
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

My company, Student Connections, was an early adopter with Emplify. I believe a key to business success is a highly engaged workforce. Unfortunately I had no way to measure it much less a way to measure if our efforts to increase engagement were working.

Emplify allowed me to track a set of metrics that measured our engagement down to the team level. It was a game changer for us. We were able to better focus our money and efforts on initiatives that actually delivered results. We found it so helpful that we made one of our KPIs and increase in our employee engagement score. Review collected by and hosted on G2.com.

What do you dislike?

One of my early concerns was an inability to dig deeper into issues both positive and negative. The scores were helpful but they sometimes lacked the context that a more free form answer could provide. Emplify has since resolved this issue and now has a tool that allows you to take an additional pulse of each team with open ended questions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our business is, at it's core, a call center business. High turnover costs us productivity, increased training expenses and lower performance. I was convinced if we could increase engagement our top performers on the phones would be more likely to stay. After a year and a half we found that was indeed the case. We dramatically reduced turnover as our engagement score increased. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple implementation and concise direction. Confidentiality is paramount and the employees are giving us feedback that we most likely would not have gotten any other way. Review collected by and hosted on G2.com.

What do you dislike?

Smaller pockets are grouped with larger areas to mask identity. This is understandable, but sometimes makes it difficult to drill down to the real problem. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With several offices we are able to see challenges in our communication and consistency across the board. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love being able to filter the data to view different parts of the company and see where we can improve. Review collected by and hosted on G2.com.

What do you dislike?

I wish we were able to crate custom questions and have an anonymous suggestion box. This is a feature that we lost when switching to Emplify. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are uncovering issues that everyone is talking about, but not necessarily with management. Being able to capture that and address it has helped us. Review collected by and hosted on G2.com.

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II
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The engagement drivers are clear and useful. The survey results are easy to check. The heatmap report is helpful. Review collected by and hosted on G2.com.

What do you dislike?

Asking questions can be done easy through the tool, but answers to the questions are not always clear, sometimes there is no response. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business problems we are solving is to maximize the impact of our actions to increase employee engagement, and commitment from leaders. Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to see which groups are engaged comparatively is extremely valuable for taking action. Review collected by and hosted on G2.com.

What do you dislike?

I wish there was a way to understand engagement better on small teams (less than 5 people), but understand why that isn't available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Employee engagement - able to understand it, come up with an action plan, and track how it changes. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The personal consultations I receive from Michael Vasey when we receive the data back. This has been the highest value-add to me in digesting it, getting some idea of bench marking, prioritization, encouragement and forming a strategy for next steps. Review collected by and hosted on G2.com.

What do you dislike?

I would say nothing so far but this requires 40 characters so

jkoljljkjljlksakhsdjkfdhjlfhdjfhklfKDWGHKJDHJKLFHKJFQFHKLSKLHKGFJKLdkfhqjklfghd Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business is going through a lot of transformation right now. Our people are stressed. Our people are critical to the business. Recruitment of engineering talent is difficult, and on-boarding is costly so retention is important. I need a tool to keep my pulse on how our people are doing. Emplify enables me to do this every three months, which initially was daunting to me as an HR generalist. Now I find the process of value and do-able. Review collected by and hosted on G2.com.

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