
The most helpful part of the platform is the accessibility of the team. We have had many iterations of groupings/groupings change at a moments notice and the Emplify team has been helpful and incredibly responsive. The results give a full, 360 view of the results and offers many different ways to attack "struggles" head on. Review collected by and hosted on G2.com.
Occasionally, groupings would not transfer over correctly on the first upload and so we need to QC more than we would like. Review collected by and hosted on G2.com.
The Emplify system is easy to use, provides the ability to drill down on different levels of results and to view the results in many different ways - it's easy to slice, dice and put it all together again. The Smart Pulse provides additional insights. The coaching service provides a great value that is not found in other similar systems. The Action Dashboard gives easy to implement suggestions to help increase area's of engagement that are struggle points. After the next survey you can easily see the impact and make moves to implement additional actions. Review collected by and hosted on G2.com.
We don't like having to spend time onboarding a new engagement strategist. Every business is unique and it takes quite a bit of our time when we have to bring a new strategist up to speed. There is a learning curve to deal with each time and time is money. Review collected by and hosted on G2.com.
The analytical - fact based frequent surveys, reporting dashboard, action and improvement oriented tools,. Uses cell & email technology - surveys are short & easy for employees to access / submit as well as in bi-lingual formats! Review collected by and hosted on G2.com.
so far nothing! It is a great Employee Relations "proactive" partner & tool in the tool box Review collected by and hosted on G2.com.
The new version of the survey is great. I really enjoy how it is broken into categories that help keep the user focused as they answer questions. Review collected by and hosted on G2.com.
The quarterly cycle seems very quick. By the time we get results, schedule a meeting with our coach and schedule our 1:1 coaching for managers, it's time for the next survey to come out and doesn't seem like there is time for the implemented changes to really take hold. Also, some of the same topics keep coming up in certain groups and no action seems to be making an impact. Review collected by and hosted on G2.com.
I like that we are able to narrow down the data and really get to the core of the areas where our organization needs growth Review collected by and hosted on G2.com.
I wish we had a little more background information on how engagement drivers are scored Review collected by and hosted on G2.com.
The survey is concise and thoughtful, which leads to high employee response rates. Being able to dig into the data by manager, job type, etc., allows our managers to customize their one-on-one coaching sessions and focus on areas that are most important to their individual teams. Sending the surveys on a consistent and regular basis allows us to watch for trends in a large number of categories, and spot potential problem areas. Review collected by and hosted on G2.com.
I would like to see more customization with the follow-up questions that are sent out. I'd like to be able to dig deeper into particular areas that are relevant for our business. Review collected by and hosted on G2.com.
Third party surveys provide anonymous feedback about the culture of our organization. The data analysis tools allow for indept study of how the staff feels. From a management standpoint the coaching that I receive from data experts helps me address our organization’s most urgent needs. We continue to grow in a positive direction by using Emplify! Review collected by and hosted on G2.com.
I am continuing to develop my understanding of the capabilities of the tools within the tool. I am looking for ways to push out our data to our larger organization because I think every facet of the city school district could benefit from the Emplify process. Review collected by and hosted on G2.com.
What I like best about this product is the fact that it helps us identify the underlying issues- not just the larger, big picture items. The big picture items are great, but they take a lot of planning, time and effort to change. With the smaller, underlying issues we are able to take more immediate action to 1- show that we are listening and taking their feedback seriously, and 2- make changes to improve that issue. Review collected by and hosted on G2.com.
I won't say it's a dislike, but more of a challenge to prepare for. When it comes time to review the Pulse survey results, it's hard for a lot of managers to not feel defensive. We even had a few who thought they might be in trouble, even though we've never done anything like that. But I think the results of Emplify are so specific, and often personal, that managers can feel attacked.
As with anything, Emplify has been a learning curve and part of that has been learning how to present the results. We've made adjustments every quarter. I also think with time, managers see that they aren't in trouble and start to trust the process more. We are seeing results in the actual groups that we are working with. Review collected by and hosted on G2.com.
One of the best aspects of Emplify is that results are anonymous. This makes employees comfortable enough to be honest and your results are more accurate. Emplify also offers coaching in each area for management to find ways to improve scores. Review collected by and hosted on G2.com.
I dislike that there is a minimum of 5 people in each group to maintain anonymity. Although I understand the concept, it makes it difficult to pinpoint group issues if they are a small group. Review collected by and hosted on G2.com.
I like the knowledge of the staff most of all. Doing surveys on my own in the past, left me guessing whether my efforts were effective. A lot of subjectivity was really the end result. I find that the experience and knowledge of the staff really help our company to get much more value from our surveys. Now we put more effort in meaningful changes to increase engagement. Review collected by and hosted on G2.com.
So far, I am happy with the software and the process. There is nothing that I dislike at this time. Review collected by and hosted on G2.com.
I really like the one on one interaction with get with our Emplify coach. He is able to take the data and turn it into meaningful, actionable information. With that being said, there are many other great features that Emplify offers - colorful, easy to follow user interface; quick and easy quarterly surveys; educational material to help break down the areas for your employees -- just to name a few. Review collected by and hosted on G2.com.
I wouldn't say that I dislike anything, but I wish that we had an easier time interpreting who someone's direct supervisor is when doing the survey. We aren't able to differentiate between a supervisor, manager or director so sometimes we don't know who the employee is writing about. Review collected by and hosted on G2.com.
For an HR Administrator the tool is easy to use, digest, and understand. The confidentiality is key and commitment from the company to this as a core tenant has been helpful to driving adoption of the survey. There are regular updates that make the data more easy for basic users to consume. The survey questions clearly map back to the calculated drivers so there is no question as to what sentiments drove the scores in each category. Review collected by and hosted on G2.com.
The algorithm is complex and proprietary and with a base of tech savvy users, it is somewhat of an uphill battle to get the bought in to how the scores are "calculated". For large organizations it is hard to segment the data in a useful way. The platform is more of a clean UI of the static data collected at the point in time of the survey vs. a real-time integration with your core HR systems. As the organization shifts regularly, you are quickly looking at an old data set and the many layers of large, complex, and highly matrixed organizations makes it hard to quickly cut data and give action-planning responsibilities to owners. Real-time, fully integrated analytics would be helpful, as well as including usable Manager dashboards/logins as part of the base pricing. Review collected by and hosted on G2.com.
Emplify allows us to objectively access the level of engagement of our team. For us this is the single most important barometer of the health of our organization. Specifically it gives us the diagnostic capability to identify issues and work to resolve them before they manifest themselves into more serious problems. As importantly, their team is exceptional at teasing out the data the most salient things our people are trying to share with us, Review collected by and hosted on G2.com.
I can not think of anything i do not love about this product. Review collected by and hosted on G2.com.
Emplify lets you know what your employees are thinking. Through the surveys and the SmartPulse questions, it allows you to uncover some hidden truths that your employees felt they were unable to say in person. Review collected by and hosted on G2.com.
It would be great to have more direction on what to do to with the results. Review collected by and hosted on G2.com.
I genuinely like the people I have worked with at Emplify. Review collected by and hosted on G2.com.
The language in some of the questions. They speak my language and understand the challenges I am facing, not only with the lower engagement scores, but the responses to those scores from Leadership. Review collected by and hosted on G2.com.
The qtr surveys start to tell a story, which we will then give you exact areas to attend to. Review collected by and hosted on G2.com.
For our size budget it is quite expensive. Also over time once you get a good snapshot of the health of your team and organization the price tag does not seem worth it. Review collected by and hosted on G2.com.
The quantity and quality data received from the surveys is extremely helpful. The follow up with an Emplify Employee Engagement Strategist guides you through deciphering the data and figuring out ways to respond to employees in order to complete the process. Review collected by and hosted on G2.com.
The follow up questions (Smart Pulse) from the original survey can be confusing to employees. Review collected by and hosted on G2.com.
My company, Student Connections, was an early adopter with Emplify. I believe a key to business success is a highly engaged workforce. Unfortunately I had no way to measure it much less a way to measure if our efforts to increase engagement were working.
Emplify allowed me to track a set of metrics that measured our engagement down to the team level. It was a game changer for us. We were able to better focus our money and efforts on initiatives that actually delivered results. We found it so helpful that we made one of our KPIs and increase in our employee engagement score. Review collected by and hosted on G2.com.
One of my early concerns was an inability to dig deeper into issues both positive and negative. The scores were helpful but they sometimes lacked the context that a more free form answer could provide. Emplify has since resolved this issue and now has a tool that allows you to take an additional pulse of each team with open ended questions. Review collected by and hosted on G2.com.
Simple implementation and concise direction. Confidentiality is paramount and the employees are giving us feedback that we most likely would not have gotten any other way. Review collected by and hosted on G2.com.
Smaller pockets are grouped with larger areas to mask identity. This is understandable, but sometimes makes it difficult to drill down to the real problem. Review collected by and hosted on G2.com.
I love being able to filter the data to view different parts of the company and see where we can improve. Review collected by and hosted on G2.com.
I wish we were able to crate custom questions and have an anonymous suggestion box. This is a feature that we lost when switching to Emplify. Review collected by and hosted on G2.com.
The engagement drivers are clear and useful. The survey results are easy to check. The heatmap report is helpful. Review collected by and hosted on G2.com.
Asking questions can be done easy through the tool, but answers to the questions are not always clear, sometimes there is no response. Review collected by and hosted on G2.com.
The ability to see which groups are engaged comparatively is extremely valuable for taking action. Review collected by and hosted on G2.com.
I wish there was a way to understand engagement better on small teams (less than 5 people), but understand why that isn't available. Review collected by and hosted on G2.com.
The personal consultations I receive from Michael Vasey when we receive the data back. This has been the highest value-add to me in digesting it, getting some idea of bench marking, prioritization, encouragement and forming a strategy for next steps. Review collected by and hosted on G2.com.
I would say nothing so far but this requires 40 characters so
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