--- title: Emplifi Reviews meta\_title: 'Emplifi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 382 reviews by the users' company size, role or industry to find out how Emplifi works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 382 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Emplifi Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Emplifi but has limited features. Are you part of the Emplifi team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care. * * * Seller [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2) Discussions [Emplifi Community](https://www.g2.com/products/emplifi-emplifi/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Overview by Michael King Show More ## Pricing Pricing provided by Emplifi. ### Essential Starting at $1,249.00 Per Month ### Advanced Starting at $2,499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/emplifi-emplifi/pricing) ## Top-Rated Alternatives [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Hootsuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hootsuite") Hootsuite 4.3/5(7,405) ](https://www.g2.com/products/hootsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/emplifi-emplifi/competitors/alternatives) ## User Insights Average based on 382 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Emplifi Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Incorta ](https://www.g2.com/products/incorta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta Audience Network ](https://www.g2.com/products/meta-audience-network/reviews) Show More ![Daniel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel L.") DL Daniel L. Mid-Market (51-1000 emp.) 2/21/2024 "Emplifi is the must have tool to have for a clear understanding of your & competitors performance" 4/5 What do you like best about Emplifi? Emplifi has an amazing dasbhoarding & analytical suite, not seen in the other market plaforms. This allow us to have a clearer picture of our performance & vs competitors. How visual and easy to understand the platform is and their fast support Review collected by and hosted on G2.com. What do you dislike about Emplifi? Limitation of showcasting overall PAID + NON PAID activity, but this is due the API limitations Lack of possibility of custom metrics without a very expensive package to be paid Digital listening very limited vs other platforms (more linked to only social) Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Social media analysis & competitors benchmarking Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MH Maite H. Mid-Market (51-1000 emp.) 6/2/2023 "Great platform so far!" 4.5/5 What do you like best about Emplifi? For my brand, Emplifi is a platform that helps centralise data, profiles and all the digital information in just one place. For digital marketers, this is like a dream. Review collected by and hosted on G2.com. What do you dislike about Emplifi? In my brand, the less useful are the tags we won't include in our plan; this is because our strategy is not there at this time (ex: social commerce, influencers, etc) Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? As I mentioned, the platform allow us to centralise all the analytics and profiles we manage for the brand in the different social media platforms (Facebook, Instagram, Youtube, etc) Review collected by and hosted on G2.com. Show More 2/9/2024 Validated ReviewerIncentivizedSource: Seller invite GB Gianluca B. Small-Business (50 or fewer emp.) 2/2/2024 "Emplifi is a great tool to cooperate and social media marketing" 4.5/5 What do you like best about Emplifi? I like the approval flow. It allows me to talk directily with the client about changes on the content i create without interrupting my workflow. Review collected by and hosted on G2.com. What do you dislike about Emplifi? The inspiration tab isn't as powerful and helpful as i thought. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? It allows me to have a standard workflow when it come to content creation and publication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 5/14/2024 "Dynamic Reporting" 4.5/5 What do you like best about Emplifi? Emplify allows you to track various accounts across multiple platforms as well as pull reports as needed and on a scheduled basis. Review collected by and hosted on G2.com. What do you dislike about Emplifi? Cost per user may be a detractor for universal use. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Allowing to track multiple platforms at once. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SA Samuel A. Enterprise (\> 1000 emp.) 10/17/2023 "VoC insights help guide our customer experience" 4.5/5 What do you like best about Emplifi? If you don't currently have a way to monitor Voice of Customer feedback, Emplifi is a great tool to do so. We have been using Emplifi for nearly two years, and we have gained insightful feedback directly from our website visitors and customers. Our team meets bi-weekly to review all user feedback, and develop coordinated action plans. Review collected by and hosted on G2.com. What do you dislike about Emplifi? We have not had a very high volume of responses to our survey, but the ones we do have are very helpful. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Emplifi gives us a valuable feedback loop that allows us to listen to valuable feedback from our users, and take action based on this feedback. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan M.") AM Alan M. Mid-Market (51-1000 emp.) 8/9/2023 "Very happy" 4.5/5 What do you like best about Emplifi? The benchmark part i love it, it's pretty simple to see what's doing my competitor. Review collected by and hosted on G2.com. What do you dislike about Emplifi? Honestly the highest price, i'll love have it for all my clients but they can pay it. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? The management at all and the benchmark part. Review collected by and hosted on G2.com. Show More 1/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dila A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dila A.") DA Dila A. Enterprise (\> 1000 emp.) 8/9/2023 "All in one social media management tool" 4/5 What do you like best about Emplifi? It has everything that a social media manager requires to manage brands or clients' social media - from publishing all the way to analytics. It also help that there's the AI function for captions! Review collected by and hosted on G2.com. What do you dislike about Emplifi? For the analytics section, it should be updated frequently and immediately with new metrics - eg: we're still unable to capture TikTok views for competitor, or IGS swipe ups. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Everything can be done on Emplifi - we do not require any other tool for all of our social media management needs. Review collected by and hosted on G2.com. Show More 10/19/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jason K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason K.") JK Jason K. Mid-Market (51-1000 emp.) 7/25/2023 "Very organize platform, and very simple to manage with labels and schedule posts" 4.5/5 What do you like best about Emplifi? every post that s scheduled is very well visible in the platform. I also love how to platform wil convert to the correct format media type or size if a media uploaded is not supported or the size is not compatible. Review collected by and hosted on G2.com. What do you dislike about Emplifi? i jkust wish the was an option to schedule stories in emplifies rather then scheuling the posting time and having to downlaod the image and then uploading to to stories. having the story already scheduled without any further manipulation like scheduled posts would be an amazing feature and very usefull. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? it solve me having to organize all my content, even if i were to put it in the drafts and label each posts according to the type or what its about. Very well organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Social Media Manager Enterprise (\> 1000 emp.) 7/29/2023 "Perfect for managing social networks" 5/5 What do you like best about Emplifi? Publishing, Community Management, and KPI on the same platform Review collected by and hosted on G2.com. What do you dislike about Emplifi? Have the platform in French to facilitate understanding for all users. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Having all the social media management tools in one place. Review collected by and hosted on G2.com. Show More 1/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Fabrizio T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fabrizio T.") FT Fabrizio T. CEO Small-Business (50 or fewer emp.) 8/9/2023 "a great social media management program" 4.5/5 What do you like best about Emplifi? emplifi is undoubtedly a great social media management app Review collected by and hosted on G2.com. What do you dislike about Emplifi? it would take a few more presets in terms of tags and other functions. especially for linkedin they would facilitate programming. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? linkedin management simplified Review collected by and hosted on G2.com. Show More 1/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Emplifi? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Emplifi ](https://www.g2.com/products/emplifi-emplifi/discussions/new) ![Teguh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teguh P.") TP Teguh Prakoso • Last activity over 6 years ago is it possible to compare the performance and combine the result cross platform and brand ? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/is-it-possible-to-compare-the-performance-and-combine-the-result-cross-platform-and-brand) GU Guest User What is Emplifi Social Marketing Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/emplifi-emplifi/discuss) ## Pricing Options Pricing provided by Emplifi. ### Essential Starting at $1,249.00 Per Month ### Advanced Starting at $2,499.00 Per Month ### Intelligent Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/emplifi-emplifi/pricing) Emplifi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de38ded54192865bf536f210b4a47ec4/hootsuite.png "Product Avatar Image") Hootsuite 4.3/5(7,405) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-hootsuite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,870) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-sprout-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-sprinklr-social) ##### ##### Emplifi Features Social Management Social Analytics Social Publishing Campaign Optimization Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Follower Analysis Post Performance Content & Collaboration Users and Permissions [ View More Features ](https://www.g2.com/products/emplifi-emplifi/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service) [Live Chat](https://www.g2.com/categories/live-chat)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[Conversational Support](https://www.g2.com/categories/conversational-support)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Experience Management](https://www.g2.com/categories/experience-management)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Review Management](https://www.g2.com/categories/review-management-software)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)[Live Commerce](https://www.g2.com/categories/live-commerce) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which partner ecosystem software is the best for tracking partner-sourced and partner-influenced revenue so partnerships can actually prove their contribution to the business?](https://www.g2.com/discussions/which-partner-ecosystem-software-is-the-best-for-tracking-partner-sourced-and-partner-influenced-revenue-so-partnerships-can-actually-prove-their-contribution-to-the-business)[What is the highest rated scientific data management system for pharmaceutical research operations at enterprise teams with demanding security and compliance needs?](https://www.g2.com/discussions/what-is-the-highest-rated-scientific-data-management-system-for-pharmaceutical-research-operations-at-enterprise-teams-with-demanding-security-and-compliance-needs%20)[Best influencer marketing platform for small business](https://www.g2.com/discussions/best-influencer-marketing-platform-for-small-business) [Which payment analytics solutions provide predictive insights on customer payment churn?](https://www.g2.com/discussions/which-payment-analytics-solutions-provide-predictive-insights-on-customer-payment-churn)[Top-rated contact center quality assurance software vendors](https://www.g2.com/discussions/top-rated-contact-center-qa-software-vendors)[Pros and Cons Details](https://www.g2.com/products/emplifi-emplifi/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)