--- title: Emplifi Reviews meta\_title: 'Emplifi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 382 reviews by the users' company size, role or industry to find out how Emplifi works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 382 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Emplifi Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Emplifi but has limited features. Are you part of the Emplifi team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care. * * * Seller [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2) Discussions [Emplifi Community](https://www.g2.com/products/emplifi-emplifi/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Overview by Michael King Show More ## Pricing Pricing provided by Emplifi. ### Essential Starting at $1,249.00 Per Month ### Advanced Starting at $2,499.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/emplifi-emplifi/pricing) ## Top-Rated Alternatives [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Hootsuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hootsuite") Hootsuite 4.3/5(7,405) ](https://www.g2.com/products/hootsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/emplifi-emplifi/competitors/alternatives) ## User Insights Average based on 382 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Emplifi Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Incorta ](https://www.g2.com/products/incorta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta Audience Network ](https://www.g2.com/products/meta-audience-network/reviews) Show More ![Armando M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Armando M.") AM Armando M. Small-Business (50 or fewer emp.) 6/29/2023 "It's a incredible platform for Social Media Manager." 5/5 What do you like best about Emplifi? That you can program reels, and we can see data that others do not show us. Review collected by and hosted on G2.com. What do you dislike about Emplifi? I don't particularly appreciate that it takes a long time to load certain things, for example, a video I upload for programming. Adding to that, I could improve a more friendly system for other people who find it hard to use it. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? I like that I can see information from different pages and check that our audience is correct, plus I can see the content separately. Not to mention that I have data from the ad part. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 5/24/2023 "Emplifi provides us with insightful information about every piece of content that we post" 5/5 What do you like best about Emplifi? It helps us to pivot faster if something is not performing well, improve and enhance our best stories, and make decisions to reach our business goals. Review collected by and hosted on G2.com. What do you dislike about Emplifi? Sometimes the data is unstable, and we frequently find errors while creating our reports. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Emplifi suite has helped us to have visibility of how each type of post performs across our content pillars, platforms, and the regions where we operate, to make the necessary adjustments and recommendations, all in one place, in a personalized way, and with the same language. We can be more efficient in our day-to-day tasks, build better communication strategies, and make the workflow more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AG Anais G. Mid-Market (51-1000 emp.) 7/28/2023 "Experience of a community manager in a bank" 4.5/5 What do you like best about Emplifi? Community ! to answer and see all the comments on each social networks. Review collected by and hosted on G2.com. What do you dislike about Emplifi? I think Emplifi misses a previsional planning. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? I like the fact we can publish the same post on several social networks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shany B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shany B.") SB Shany B. Jefe de Marketing Digital Enterprise (\> 1000 emp.) 7/25/2023 "Great tool tat helps us with social listening and analytics about our social media" 5/5 What do you like best about Emplifi? It gathers information from all our social accounts so it is easy to review everything in one platform. Review collected by and hosted on G2.com. What do you dislike about Emplifi? Sometimes the filters and widgets dont work as I would like to Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? Social listening and analytics Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lorena R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorena R.") LR Lorena R. Especialista en contenido e innovación digital Mid-Market (51-1000 emp.) 5/30/2023 "Im grateful to use this platform" 5/5 What do you like best about Emplifi? I like the layout, and its easy to use and manage for my daily day, I really use all the implementations for the analysis and strategies social media. i like use it Review collected by and hosted on G2.com. What do you dislike about Emplifi? Well, many times, the data is not very exact. We need to review and check all the information on social media. Another thing is we need more assets for customer care Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? When something in the data doesn't mean song real, the team helps us to resolve the problem on time and do things and changes attendant for all. The management and data its very important for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/25/2023 "Emplifi Social Marketing Cloud has helped all my team!" 4.5/5 What do you like best about Emplifi? The best for me and what I like the most is the Dashboards, with a lot of information and data for Analytics Review collected by and hosted on G2.com. What do you dislike about Emplifi? Some issues with publishing can happen, but it's not that often. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? It's updating a lot more on new platforms like Tik Tok, YouTube Shorts, Facebook and Instagram Reels, and other elements. That's helping me with a lot of content, because I can innovate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessica T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica T.") JT Jessica T. Global Digital Marketing Manager Mid-Market (51-1000 emp.) 2/28/2023 "Emplifi is the only social marketing tool you need" 5/5 What do you like best about Emplifi? Emplifi has met all of our organizational needs, from the ability to label posts, create custom workflows and never miss a post from our wholly owned subsidiaries. Review collected by and hosted on G2.com. What do you dislike about Emplifi? I wish the tool included ALL Features and there were no add-ons with additional associated costs. The tool is already at the higher end of our budget, so purchasing add-ons is not an option. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? We had been using a third-party "Link in Bio" tool and it was frustrating to remember to assign links to every Instagram post after publishing. I love that Emplifi has added this feature directly to the Publisher! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marika D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marika D.") MD Marika D. Small-Business (50 or fewer emp.) 3/17/2023 "The most powerful social media management software ever used" 4.5/5 What do you like best about Emplifi? What I like most is the power of the analytics tools and filters, I can get what I need very accurately and quickly. Review collected by and hosted on G2.com. What do you dislike about Emplifi? What I like least is the lack of custom metrics: it would be useful to be able to create metrics that are currently missing, such as an engagement rate calculated on the sum of likes, comments and shares alone. Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? It makes it so much easier for me in the amount of reporting needed to understand social media trends and positioning, and it makes me more productive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marina B.") MB Marina B. Social Insights Coordinator Enterprise (\> 1000 emp.) 5/30/2023 "Good, but it could be better" 4/5 What do you like best about Emplifi? the ease of being able to concentrate all social media data in the same environment. Review collected by and hosted on G2.com. What do you dislike about Emplifi? constant changes that are not signaled and affect the work routine Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? with emplifi we were able to get quick answers about the performance of the group's social networks and carry out larger analyzes using the api Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 8/9/2023 "Very usefull a very useful tool with a lot of perks to analyze the accounts" 5/5 What do you like best about Emplifi? Is very simple to use, easy to admin the accounts, and to manage all the clients of the agency, easy to link new profiles. Review collected by and hosted on G2.com. What do you dislike about Emplifi? we would love to have the chance to view the paid results of Instagram Review collected by and hosted on G2.com. What problems is Emplifi solving and how is that benefiting you? All the clients in one platform, fast reports generating, simple way to create dashboards Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Emplifi? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Emplifi ](https://www.g2.com/products/emplifi-emplifi/discussions/new) ![Teguh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teguh P.") TP Teguh Prakoso • Last activity over 6 years ago is it possible to compare the performance and combine the result cross platform and brand ? 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/is-it-possible-to-compare-the-performance-and-combine-the-result-cross-platform-and-brand) GU Guest User What is Emplifi Social Marketing Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/emplifi-emplifi/discuss) ## Pricing Options Pricing provided by Emplifi. ### Essential Starting at $1,249.00 Per Month ### Advanced Starting at $2,499.00 Per Month ### Intelligent Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/emplifi-emplifi/pricing) Emplifi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de38ded54192865bf536f210b4a47ec4/hootsuite.png "Product Avatar Image") Hootsuite 4.3/5(7,405) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-hootsuite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,870) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-sprout-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png "Product Avatar Image") Sprinklr Social 4.1/5(1,217) [ Compare Now ](https://www.g2.com/compare/emplifi-emplifi-vs-sprinklr-social) ##### ##### Emplifi Features Social Management Social Analytics Social Publishing Campaign Optimization Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Follower Analysis Post Performance Content & Collaboration Users and Permissions [ View More Features ](https://www.g2.com/products/emplifi-emplifi/features) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service) [Live Chat](https://www.g2.com/categories/live-chat)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[Conversational Support](https://www.g2.com/categories/conversational-support)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Experience Management](https://www.g2.com/categories/experience-management)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Review Management](https://www.g2.com/categories/review-management-software)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)[Live Commerce](https://www.g2.com/categories/live-commerce) [Show MoreShow Less](javascript:void(0);) ##### Explore More [best crm for tech startups](https://www.g2.com/discussions/best-crm-for-a-growing-tech-startup)[What is the most reliable social media management tool for enterprises?](https://www.g2.com/discussions/what-is-the-most-reliable-social-media-management-tool-for-enterprises)[Best AP automation software for small business](https://www.g2.com/discussions/best-ap-automation-software-for-small-business) [Most secure password app for companies](https://www.g2.com/discussions/most-secure-password-app-for-companies-which-one-stands-out)[Affordable QMS software for startups](https://www.g2.com/discussions/affordable-qms-software-for-startups-which-tools-actually-deliver)[Pros and Cons Details](https://www.g2.com/products/emplifi-emplifi/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)