It's very easy to use and intuitive which helps users that are not into data. Review collected by and hosted on G2.com.

It's a bit rudimental in terms of which components you can add to a dashboard and has some limitations in terms of crafting your own view of the data. Review collected by and hosted on G2.com.

I love the ability to collaborate with teammates and add notes for community management Review collected by and hosted on G2.com.

No major things I don't like, I found it pretty easy to learn for community management purposes Review collected by and hosted on G2.com.

The ease of use and overall smoothness are, in my opinion, good. Review collected by and hosted on G2.com.

Nothing much to say right now; I’m more likely to keep using it further. Review collected by and hosted on G2.com.

I like that Emplifi’s layout is clean cut and an easy tool to learn, which I can appreciate. What I like the most is its ability to pulls together analytics, publishing, and community management all in one place. The reporting and listening tools are pretty decent when you need to grab quick insights, and you're able to customize dashboards to fit your reporting needs. When it’s running smooth, it really does help teams stay on the same page and cuts down on unnecessary manual work. Review collected by and hosted on G2.com.

The tool can be a hit or miss sometimes. Some features run as intended, while others can be a bit glitchy. I find that the publishing and analytics were the main culprits of this if you’re managing a lot of accounts. Several instancs I’ve had random issues pop up after updates that mess with my workflows, which would frustrate anyone. While support can be helpful, it’s not always consistent. Overall, it's not a bad tool, but it needs more stability for what it costs. Review collected by and hosted on G2.com.

Its open social media browser, it has multiple functions and filters to estimate and comparate the impact of the posts, do listening and benchmarking Review collected by and hosted on G2.com.

The content and profile levels allow to do complex analisis, making categories of the contents to see the different themes performance Review collected by and hosted on G2.com.

Shoppable UGC on homepages and product pages in addition to customer service Review collected by and hosted on G2.com.

Ability to adjust container sizes of UGC Review collected by and hosted on G2.com.

Reporting dashbaord was best in class and highly customisable Review collected by and hosted on G2.com.

Weak on community management, wasn't able to filter with ease or mark a bunch of posts as "read". Review collected by and hosted on G2.com.

It offers features that help capture the details of a case. Review collected by and hosted on G2.com.

Learning the platform requires time, and it's not something you can easily master on your own. Review collected by and hosted on G2.com.

The platform offers a solid suite of tools for scheduling, reporting and social listening. Review collected by and hosted on G2.com.

We ultimately made the decision to switch providers due to ongoing challenges with customer support. One questions or technical issues arose, responses from the support team are often delayed or lacked clarity and follow through We needed to keep our workflow running smoothly. As a team managing multiple brands and high volume content, reliable and responsive support is essential and unfortunately, that's where amplify fell short for us. Review collected by and hosted on G2.com.

It's super useful to gather in a dashboard all moderation channels. Also, for making monthy/yearly reports, it has more data than what Meta provides. Review collected by and hosted on G2.com.

I would prefer more agility on updating the platform with the fast-paced updates that instagram proposes, specially this first month o the year. Review collected by and hosted on G2.com.