Empath-e Services Ltd is a UK-based information technology consultancy specializing in Customer Relationship Management solutions. With a focus on Infor CRM, Empath-e offers comprehensive services including implementation, support, and maintenance to enhance business operations and customer engagement. Key Features and Functionality: - CRM Implementation: Tailored deployment of Infor CRM systems to align with specific business requirements. - Support and Maintenance: First-class support programs with competitive pricing, offering seamless contract renewals and multi-year options with price guarantees. - Data Quality Utilities: Tools such as the Email Confidence Checker to validate email addresses, ensuring effective marketing communications. - Integration Solutions: Utilities like the Sage Line 50 to Infor CRM Link for efficient data synchronization between accounting and CRM systems. Primary Value and Solutions Provided: Empath-e Services Ltd addresses the challenges businesses face in CRM implementation by delivering customized solutions that enhance customer satisfaction and loyalty while reducing operational costs. Their expertise ensures that even the best CRM software meets and exceeds client expectations through proper implementation and support.