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KR

Kevin R.

HR Business Partner

Mid-Market (51-1000 emp.)

6/18/2021

"EMP Trust implementation helps to reimagine onboarding process."

4.5/5

What do you like best about EMP Trust HR?

I liked EMP Trust's ability to move paperwork online, and the support offered throughout the process. Our rep was there for every stage of the implementation to offer support and guidance, they were able to make customizations there it was appropriate. After launch they helped us work through the smaller details of the system and random issues that popped up. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

I don't have any serious dislikes. We worked through all roadblocks and issues with our account rep. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

We are moving away from fillable PDFs and a paper-driven onboarding process to an online one. We have made the new hire process much more efficient and smooth, making it a much more enjoyable experience for both the new hire and their supervisor. We are looking forward to exploring how to utilize the onboarding platform for a more impactful new hire experience. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

8/11/2021

"Onboarding Made Easy"

5/5

What do you like best about EMP Trust HR?

Customizable content and Great Service Response Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

More difficult to onboard when new hire does not have their own cell phone or computer Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/16/2021

"Review of EMP Trust HR"

4.5/5

What do you like best about EMP Trust HR?

I like the easiness of being able to send new employees electronic paperwork. The system ensures that all paperwork is filled out correctly and saves time that I would typically have to use following up with someone for the correct information. My account manager has also been very good with responding to me with any questions. She did a great job in coaching me throught the implementation phase of the platform. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

It can be a little complicated when it comes to adding new paperwork to a new hire package. Perhaps a more streamlined version of this would be helpful. No other downsides noted. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

If you are looking for a way to streamline your onboarding paperwork, I would recommend EMP Trust HR. With its ease, it has allowed me to focus on other areas of my job. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Before I started using EMP Trust HR, all new hire paperwork was submitted via pdf to new hires. They filled out these forms and submitted them back to me, often times riddled with errors and mistakes. I would spend a lot of time having to follow up with these employees. With EMP Trust HR, I have not had to worry about these issues as the system will require the employee to fill out all required documents correctly. Review collected by and hosted on G2.com.

TV

Tim V.

Director of Technology

Enterprise (> 1000 emp.)

3/22/2021

"Great value"

5/5

What do you like best about EMP Trust HR?

EMP Trust has proven to be a large value add for our company. The value is incredible. Replacing a distributed workforce's onboarding solution is no small task and they helped us the whole way. To say we were "picky" would have been an understatement. They helped us integrate all our current vendors together and continue to help us connect and move our data. We never have to update tax forms anymore, it's just done for us, automatically which is a huge timesaver when you work in a bunch of states. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

Occasional communication issues occur but are usually because of our team not properly defining what we are after and why. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

I recommend giving this software platform a shot. It's the best value in the industry. There aren't many companies that will work so hard to help you build the onboarding process that YOU want. They spent an untold number of hours customizing and tweaking to make it what it is today. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Onboarding a large, distributed workforce with high turnover is hard. EMP helps us do that and handles all the tax form updates, WOTC, background checks, e-verify, and i-9 verification. Without this system, we'd be doing each of these pieces by paper, like we were before.

Reduced turnover and much lower onboarding cost. Review collected by and hosted on G2.com.

Response from Mary Abtaham of EMP Trust HR

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Tim, Thank you very much for the wonderful review! We are so happy to hear that the Solution and our team have been a great help and in turn reduced turnover and lowered onboarding cost! We really appreciate the feedback and we value your support. Thank you for using our Solution.

SM

Samrudhi M.

HR Specialist

Mid-Market (51-1000 emp.)

8/12/2021

"Great customer service, always responsive to issues"

5/5

What do you like best about EMP Trust HR?

The system is very comprehensive and the support team is responsive to questions and problems Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

I like the graphs and charts but I feel like the UI can still be more user-friendly. Or perhaps EMP Trust should provide "how-to" guides for various process which would be helpful Review collected by and hosted on G2.com.

JO

Joyce O.

Global Human Resources Operations Assoc Analyst

Enterprise (> 1000 emp.)

2/11/2021

"EMPTrust I-9 Solution"

4.5/5

What do you like best about EMP Trust HR?

I love that we were able to integrate this solution with our current ATS. It also has a great reporting capability, which is a great improvement from our previous solution. The support team is also very easily accessible and provides great service to our new hires. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

The EMptrust Portal could be more seamless. It can take a bit to get used to navigating back and forth. You also have to be on the right page in order to perform an action on a new hire's record. This makes the system a bit hard to navigate. An option to search for new hire and have a quick update view to see where they are in the process will help eliminate this. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

EMPTrust is definitely worth looking into, depending on the HR problem you are trying to solve. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

EMPTrust delivers I-9 to our new hires through a secured link and automates I-9 submission to e-verify. Section 2 can also be completed by our HR team through a one-time link sent to our HR team which eliminates the need to train and onboard new users into the platform. automated e-verify. Review collected by and hosted on G2.com.

TH

Teresa H.

C

Small-Business (50 or fewer emp.)

3/31/2021

"Start-Up to Up and Running"

5/5

What do you like best about EMP Trust HR?

EmpTrust has been a valuable partner in our quest for a flexible HR solution. We have been aligned with this company for over three years and have been quite pleased with how it has fit our needs. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

It wasn't easy to find some documents early on, but EmpTrust remedied this quickly and professionally. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

We are so pleased to work alongside the fine people at Emp Trust HR and cannot recommend them highly enough. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

We are not experiencing problems with Emp Trust HR.

Our Operations Manager has worked with EmpTrust to make the software easy to navigate for both onboarding and file maintenance. Review collected by and hosted on G2.com.

MO

Maureen O.

VP HR

Mid-Market (51-1000 emp.)

2/16/2021

"Work from home solution"

4.5/5

What do you like best about EMP Trust HR?

That the link was available via mobile devices and documents were all easily uploaded digitally and stored for easy access by the HR team. Emptust made it compliant and easy for us to hire, especially with the onset of Covid restrictions.

Their support is unbelievable. I always get a Reponse quickly. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

We have several business units under our parent company and would prefer if the recruiters only had access to their business units. Perhaps they can and I’m not aware. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

I like the various options available such as using the N3 notary or PAN or self assigned. This allows us to pick the option based on the location of the new hire. With COVID it has really worked out well as notaries were closed or new hires were the comfortable meeting with them. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

The most imminent problem was hiring a workforce remotely and adhering to tactile examination of employee documents. The options we had were to partner with notary organizations but we hire all over the country and sometimes the logistics of that didn’t work for our new hires. I find value in making sure all fields are completed. I also appreciate the edit function as quite a few of our new hires need to edit their information. Review collected by and hosted on G2.com.

Response from Mary Abtaham of EMP Trust HR

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Maureen, thank you very much for the feedback you have provided. We are very happy to hear about the various functionalities that are beneficial as well as regarding the responsiveness of our support team. Thank you for your suggestion on the recruiters having access to only their business units. Currently we can set permissions based on departments and locations. But we will add permissions based on business units, to our list of enhancements. We really appreciate your feedback and support. Thank you for using EMP Trust!

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

8/9/2021

"Easy implentation and intergration with ADP"

4/5

What do you like best about EMP Trust HR?

All documents are electronically signed and stored in EMP. You are able to create customizable documents. Integrates with ADP, ESR and E-verify. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

The login through ADP into EMP Trust is an app. I wish it was on my home screen on ADP. Review collected by and hosted on G2.com.

AP

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

2/11/2021

"Electronic Onboarding--The New Way of Doing Business"

2.5/5

What do you like best about EMP Trust HR?

The ease of use is what I like best. The modules are fairly self-explanatory and allow us to complete the onboarding process on multiple employees' paperwork at one time. It's a time saver and has improved efficiency for the onboarding process. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

The pitfall is in creating forms that have a lot of fillable fields or questions. It takes quite a bit of time and requires a lot of patience to set up and making sure that the aesthetics are correct as you complete the setup process. It can be a tedious task that also needs multiple sets of eyes for quality assurance. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

Give it a try! It's a great system and proves to be beneficial when trying to conduct a mass hiring event for your company. This will improve your HR hiring process and the level of service that new hires receive. It's important to use the system at full capacity to help with time management and the ability to conduct mass hires in a seamless manner. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Processing new hires in a touchless manner. Through Electronic onboarding, it is easy to onboard new hires and complete the I-9/E-Verify process in a few easy steps. No more shuffling paperwork and it's a time management benefit. Improves efficiency in the entire hiring process.

The ability to customize the product is great, as well. The emails, landing, and welcome pages are able to display logos, videos, and customized messages. Review collected by and hosted on G2.com.