--- title: Emotive Reviews meta_title: 'Emotive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 208 reviews by the users' company size, role or industry to find out how Emotive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 208 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Emotive Reviews **Vendor:** Emotive **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.5/5.0 **Total Reviews:** 208 ## About Emotive Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. ## Emotive Pros & Cons **What users like:** - Users highlight the **affordable pricing** of Emotive, making it a top choice for effective SMS marketing. (2 reviews) - Users commend Emotive for its **user-friendly integration and significant boost in conversion rates** , enhancing overall marketing effectiveness. (2 reviews) - Users value the **exceptional customer support** of Emotive, enhancing their engagement and boosting sales effectively. (2 reviews) - Users highlight the **ease of use** of Emotive, praising its straightforward setup and helpful onboarding process. (2 reviews) - Users appreciate the **easy communication** through SMS with real-person interactions, enhancing customer engagement and satisfaction. (2 reviews) - Easy Implementation (2 reviews) - Users praise the **ease of use** of Emotive, appreciating its straightforward setup and helpful onboarding process. (2 reviews) - Users rave about the **seamless integrations** of Emotive with platforms like Shopify and Zapier, enhancing overall marketing effectiveness. (2 reviews) - Reliability (2 reviews) - Automation (1 reviews) **What users dislike:** - Users find the product **expensive** with unclear ROI and limited discount options for potential subscribers. (1 reviews) - Users find the **limited features** of Emotive restrict useful marketing options and hinder overall effectiveness. (1 reviews) - Users find the interface **not intuitive** , making navigation and usage more challenging than expected. (1 reviews) - Users experience **poor customer support** , especially with unhelpful account managers affecting overall satisfaction and onboarding experience. (1 reviews) - Users express dissatisfaction with **SMS issues** , highlighting the lack of accurate data from Emotive's analytics tools. (1 reviews) - Spam Issues (1 reviews) ## Emotive Reviews ### 1. Great service and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Tu-Hien L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Emotive?** Emotive is very intuitive and easy to use. Pricing is very fair and the support we get from the emotive team is great! They are very helpful and knowledgeable! **What do you dislike about Emotive?** I do not have any complaints. Everything is easy to use. **What problems is Emotive solving and how is that benefiting you?** Emotive helps connect with our customers on a platform that converts sales at a high rate. The team also helps ideate and implement the ideas. **Official Response from Leslie Juarez:** > Hi Tu-Hien, We're absolutely delighted to read your 5-star review! Thank you for the kind words and we can't thank you enough for being an amazing partner! Leslie & the emotive team! ### 2. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Emotive?** They have what you need. I like that you can schedule a follow up messge for a campaign. Pretty basic and easy to use. Easy to integrate with your store as well. The reps are very active and respsonsive as well **What do you dislike about Emotive?** I don't love the analytics and that you can't adjust attribution. I also don't love the flow set up. **What problems is Emotive solving and how is that benefiting you?** It brings in a good amount of revenue for our brands which helps increase our revenue goal for the year. It does extremely well when people sign up for texts, as well as promotional campaigns. ### 3. We have had a good experience with Emotive **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Emotive?** I like how easy it is to use and how they also have a calendar of special days, making it easy to come up with new broadcasts. **What do you dislike about Emotive?** There's not much that I don't like about this service. **What problems is Emotive solving and how is that benefiting you?** It is helping us reach a wide range of customers and we definitely see a boost in sales after we send out a broadcast. **Official Response from Leslie Juarez:** > Hello Kathryn, Thank you so much for taking the time to leave us this amazing review. We love hearing that our content calendars are helpful. Thank you for your trust and continued partnership! -Leslie ### 4. Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Mikayla M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Emotive?** White glove service. We do not have the time to learn and put together a SMS plan. Emotive took that worry away and the transition was smooth and easy for us. **What do you dislike about Emotive?** Nothing against Emotive, just not sure yet if SMS works for our business. The data seems to be a bit misleading. **What problems is Emotive solving and how is that benefiting you?** N/A ### 5. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2023 **What do you like best about Emotive?** Excellent customer support, and easy to use **What do you dislike about Emotive?** Haven't found anything yet that I dislike **What problems is Emotive solving and how is that benefiting you?** Driving more sales with more efficient SMS flows **Official Response from Leslie Juarez:** > Hey Stephen, Thank you for the fantastic review! We appreciate your support! Leslie ### 6. User friendly program for first time SMS campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Lance H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Emotive?** The program has user-friendly integration, and the staff are very helpful at every step of setup. still learn how the program works but is easy **What do you dislike about Emotive?** nothing yet may be need little more preview options on special days **What problems is Emotive solving and how is that benefiting you?** reaching out to customer through sms to purchase our product ### 7. Customer service is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Emotive?** You have your own account manager who is extremely helpful and knowlegable. You can give them an idea you want to try and they do the rest and give you serverall options to to execute. **What do you dislike about Emotive?** I cannot thinking of a downside at the moment. They have helped tremendously with building our SMS list and creating revenue that did not exist before. 10 out of 10 recommend. **What problems is Emotive solving and how is that benefiting you?** Tapping into the SMS market. We simply did not use before Emotive and it has created additonal revenue. ### 8. Great SMS Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Emotive?** Their customer serivice and their platform is so easy to use. **What do you dislike about Emotive?** The stock graphics could be a little better for us to use **What problems is Emotive solving and how is that benefiting you?** When ever we have a problem customer serivce is always eager to help us out. They are really fast at responding also. ### 9. Supportive staff. Intuitive platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Emotive?** I like the team assigned to ensuring we have success on the platform. **What do you dislike about Emotive?** The web based platform can be a tad wonky when trying to delete old messages. They often are not erased and can cause some confusion. **What problems is Emotive solving and how is that benefiting you?** We are able to communicate with our audience in the way many of them prefer. This results in a deeper relationship with our consumers and ultimately conversations at our store and/or retail. ### 10. Organizes your SMS messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Tony K. | Head of E-commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Emotive?** They make things easy to use for anyone. **What do you dislike about Emotive?** Costs are quite prohibitive. Reporting is inaccurate. **What problems is Emotive solving and how is that benefiting you?** They help us collect phone numbers and text promotional campaigns to potential customers ### 11. great service **Rating:** 5.0/5.0 stars **Reviewed by:** atif s. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Emotive?** great conversion rates with our customers. **What do you dislike about Emotive?** some things are hard to understand becasue of the techology based. We need to have one strategy rep becasue there's new ones all the time. thanks for the service **What problems is Emotive solving and how is that benefiting you?** closing the deals ### 12. The perfect blend of aesthetics, strategy and tooling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Emotive?** Emotive has revolutionized our lifecycle marketing game! It started with a much more automated, personalized and sophisticated appraoch to SMS and scaled to a full revamp of our email and paid social. We're up 30% YOY since onboarding Emotive! **What do you dislike about Emotive?** Their SMS billing structure is a bit more expensive than Klaviyo, but you really do get so much more in the way of automations and, most important of all, incredible strategic and creative support. **What problems is Emotive solving and how is that benefiting you?** Emotive is brining the kind of granularity, customization and automation that we've come to expect from email marketing into SMS. They're especially well-suited to support small, in-house marketing teams like ours that have never seen much sucsess with SMS. ### 13. We're saving so much money doing SMS with Emotive! **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Emotive?** Great customer service. Our on boarding with Brian was super helpful. The pricing is considerably less than our previous relationship. **What do you dislike about Emotive?** Don't have any issues currently. All good. **What problems is Emotive solving and how is that benefiting you?** Easy communication with our customers. **Official Response from Leslie Juarez:** > Hello Leslie, We're so grateful for your glowing review! It's a pleasure to serve customers like you. If there's anything else we can do to make your experience even better, please let us know. Leslie ### 14. Jam Packed with Feature & An Amazing Team **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Emotive?** Emotive is incredible. The platform has a beautiful UX/UI that is easy to navigate, the dedicated team makes sure I'm utilizing Emotive to the best of it's abilities. We have an account rep who we can meet with all the time to help brainstorm broadcasts, automatic text messages and flows, and just ensures we are hitting the goals we want. The dedicated copywriter is also a LIFESAVER for us because I'm able to send our list of texts we want to send and almost immediately, I have incredible copy back and all I have to do is schedule it. **What do you dislike about Emotive?** My only complaint about Emotive is that the automatic flow builder is not as robust as I would like. **What problems is Emotive solving and how is that benefiting you?** Emotive has been and will continue to be our SMS provider. They are always willing to work with us on anything and get us to the goals we need. **Official Response from Leslie Juarez:** > Hey Morgan, Thank you for this incredible review! We are thrilled to hear that you had a positive experience with our product, your emotive success manager, and your dedicated copywriter. Your feedback has given us the motivation to continue to innovate and create better products for our customers. Leslie ### 15. Great Dedicated SMS Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Emotive?** Onboarding was quick and easy and the set up, integration and implementation was quite seamless. Our account manager is quick to respond whenever we have questions or feedbacks. Two way communication has proved to be a very important feature for us and have significantly increased the frequency of user/customer interactions. **What do you dislike about Emotive?** There aren't too many issues, but sometimes text are a bit to go through. Some of the metrics are also a little inflated and inaccurate, but those are easy fixes. **What problems is Emotive solving and how is that benefiting you?** Customer response rate and that is leading to more traffic through our SMS platform. ### 16. Effective SMS Marketing with Endless Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jody M. | Chief Creative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Emotive?** The personal attention at Emotive has been quite impressive! From personal attention from our customer success manager, to FREE copy writing services, to suggested content, graphics, GIFs, and more. They keep us in the know, abreast of all upcoming holidays and marketing opportunities, and outline everything so professionally. I cannot recommend them more highly! **What do you dislike about Emotive?** I don't dislike anything about Emotive. The only downside I could see for anyone would be the minomum time lngth of a contract, but for established businesses, dive in with confidence. You won't want to move elsewhere. **What problems is Emotive solving and how is that benefiting you?** Emotive helps us send deliverable messages at a reasonable cost with reasonable minimums. Scheduling is a breeze and the provided content is very helpful in various aspects of the business. ### 17. Emotive results in great customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Emotive?** Easy to use, I get great customer response, resulting in direct sales **What do you dislike about Emotive?** No issues to report, I haven't encountered any dislikes **What problems is Emotive solving and how is that benefiting you?** I've discovered that some of my customer base only responds to sms text promos **Official Response from Leslie Juarez:** > Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a fantastic experience with us and find emotive easy to use. We are also thrilled to hear your customer base responds well to SMS ; ) If you need any additional support please don't forget we offer Strategy Sessions weekly that you can drop in and join here: https://emotive.io/events/strategy-sessions-1 Leslie ### 18. Do not waste your time! There's WAY better services than Emotive!! **Rating:** 0.0/5.0 stars **Reviewed by:** Jonathan B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Emotive?** The price was better than Postscript.io, but even it was free, it wouldn't be worth it. **What do you dislike about Emotive?** We didn't get the subscribers or have the success they said we would despite our best efforts **What problems is Emotive solving and how is that benefiting you?** They were SUPPOSED to help us gain users and marketing would help with sales, but ultimately we got nowhere with Emotive. ### 19. LND Review **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor L. | Shop Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Emotive?** How simple the platform is to use - and understanding the analytics **What do you dislike about Emotive?** At first, we had issues with deliverability but it seems to be resolved **What problems is Emotive solving and how is that benefiting you?** Gaining more customers to know about product launches ### 20. A Powerful SMS Tool with Clean Data Visualization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Emotive?** User-friendly interface for easy navigation Clean and visually appealing data visualization Robust segmentation and personalization features Powerful automation tools to streamline workflows Excellent customer support **What do you dislike about Emotive?** Expensive & hard to integrate with other tools. **What problems is Emotive solving and how is that benefiting you?** Emotive's SMS automation capabilities are impressive. The platform offers easy-to-use automation tools that streamline SMS workflows, allowing me to send automated messages based on triggers or specific events. This not only saves time but also ensures timely and consistent communication with customers. ### 21. Very useful, with a huge ROI. Highly recommend! **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher K. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Emotive?** The UI/UX is great; it's super easy to use and work through. I was able to set up quite a few things with minimal help. We also love that the team at Emotive can handle the more straightforward questions so that we have a bit more time back in our day. That was the primary reason that we decided to move forward with Emotive over their competitors. **What do you dislike about Emotive?** When we contacted customer service to help with an error that was occurring with the Shopify Plus checkout integration, they took a very long time to try and troubleshoot the issue. Eventually, Shopify added the feature to Plus without needing to add new code ourselves, and it fixed the issue. However, the time and failure to fix the issue was definitely a problem. Other than that we have had a very positive experience with their team! **What problems is Emotive solving and how is that benefiting you?** We are growing a database of new customers to turn into returning customers; although that was not a problem we were facing, it was definitely our goal when coming on board with Emotive. We have seen a significant return on investment, as well as a new way to reach out to customers since joining two months ago. Much larger than I would have thought in such a short amount of time! It has also created a new way to offer our customers discounts. **Official Response from Leslie Juarez:** > Hello Christopher, Thank you for taking the time to write this incredible 5-star review! We truly appreciate it. We strive to have the best customer-facing professionals in the business as it goes straight to our mission to have the best-in-SaaS customer experience! It really means a lot to hear that you are getting a bit more time back in your day with the Emotive Team's help, especially with BFCM around the corner! We really look forward to building a life-long partnership with you! ### 22. The perfect text message platform for eCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleah H. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Emotive?** With Emotive, we have the ability to engage customers with automated SMS and human-to-human interaction. We are able to build our brand voice, recover abandoned carts, respond to inquiries via SMS messages, and launch products. **What do you dislike about Emotive?** There is nothing I dislike about Emotive. The platform is extremely easy to use, and we have only seen positive results in implementing SMS marketing as part of our marketing strategy. **What problems is Emotive solving and how is that benefiting you?** We wanted a marketing channel that was a bit more engaging and would drive traffic to our website that would convert into sales, and Emotive solved that problem for us. Emotive has quickly become one of our best marketing channels in terms of open rates and ROI. In addition, we're able to respond to customer questions and inquiries at a much faster rate than our support team, which our customers greatly appreciate. **Official Response from Leslie Juarez:** > Hello Kaleah, Thanks for taking the time to write this fantastic 5-star review. We appreciate it so much! We are excited to continue our partnership and provide you with the best best-in-SaaS customer experience. -Leslie ### 23. Excellent texting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Cristy R. | Guest Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Emotive?** I love that Emotive is easy to operate. It's extremely user friendly. If there is a problem or any request for addition features, the customer support team is there and happy to help in a quick and efficient manner. **What do you dislike about Emotive?** There is not much that I do not like about Emotive. The only thing I could say is there has been a couple of glitches. However, that is completely normal with technology and they are more than happy to help resolve any issues I run into. **What problems is Emotive solving and how is that benefiting you?** As a company, we are trying to perfect reporting and A/B testing. We ran into an issue of not being able to run a report over a long period of time. They have since created this feature, so this pain point is gone. Thanks Emotive! **Official Response from Leslie Juarez:** > Hello Cristy, Wow! Thank you for taking the time to write this 5-star review! We truly appreciate it. We're so glad that our customer support team has been efficient and helpful! Our team will be so pleased to hear your feedback! We really look forward to building a life-long partnership with you! -Leslie ### 24. Good platform with great customer service and support **Rating:** 4.5/5.0 stars **Reviewed by:** Roy A. | Ecommerce company owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Emotive?** You can do everything on your own, but they can also help you build a plan, get their copywriters to write it out for you, and set up the campaign launch. For someone like me, who doesn't use an agency, and has so much stuff to do everyday, having them support me like this is the difference between taking full advantage of SMS marketing or not doing any SMS activity at all. **What do you dislike about Emotive?** You need to put in some time at the beginning to set up your flows, but once that's done, you're good to go. **What problems is Emotive solving and how is that benefiting you?** Emotive enables us to reach our customers via SMS and get great CTR's and returns on our investment. **Official Response from Leslie Juarez:** > Hello Roy, Thanks for taking the time to write a review. We love hearing from our customers! We're so glad that our support team has helped you take full advantage of SMS- that's what we LOVE to do! We really look forward to building a life-long partnership with you! -Leslie ### 25. love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Emotive?** It's easy to use and very user friendly. It's intuitive for almost anyone. **What do you dislike about Emotive?** It can get pricey if you send a lot of SMS. **What problems is Emotive solving and how is that benefiting you?** It solves the need for fast, easy SMS marketing. ### 26. Our amazing experience with Emotive **Rating:** 5.0/5.0 stars **Reviewed by:** MARCOUX M. | Marketing & Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Emotive?** Our experience with Emotive has been amazing! Brian, the senior customer onboarding specialist, was extremely responsive and took great care of us during onboarding. He was hands-on and helped us set up our flows and sign-up pop-ups. The entire process was very smooth and I absolutely enjoyed working with him. In less than 30 days, we've seen a 34x ROI from using Emotive. We're thrilled with the results and would highly recommend the platform to anyone looking for a powerful SMS marketing solution. **What do you dislike about Emotive?** I can't think of anything that I dislike about Emotive. It's been an incredibly positive experience from start to finish. **What problems is Emotive solving and how is that benefiting you?** Emotive is helping us reach our target audience more effectively and efficiently. We're able to quickly create and launch SMS marketing campaigns that are driving amazing results. The platform is easy to use and the customer support is outstanding. We couldn't be happier with our decision to use Emotive. Since making the switch to emotive, we've been able to segment our lists way more than we ever could have with our old marketing platform. This has helped us send more targeted, relevant messages to our subscribers which has resulted in much higher engagement rates. ### 27. Such an AWESOME TEAM **Rating:** 5.0/5.0 stars **Reviewed by:** Keisha M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Emotive?** This team was able to give us the comfort that we needed to move forward with their company. From the beginning, communication was clear and welcomed. They responded to emails quickly and provided additional information as if they anticipated what the next question would be. They took time to ensure that the step was understood and we knew how to use their platform. **What do you dislike about Emotive?** The team made it very difficult to dislike anything about them. They were all very polite and inviting. There was a little bump when it comes to figuring out if the contact were compliant. **What problems is Emotive solving and how is that benefiting you?** Emotive is allowing us to reach out to customers faster and more effectively. Giving us a faster response time and allowing our customer service to be the best that it can be. Emotive's platform will continue to allow us to grow our customer base. **Official Response from Leslie Juarez:** > Hello Keisha, Thanks for taking the time to write a review. We love hearing from our customers about their onboarding experience. We really look forward to building a life-long partnership with you and wish you great success using Emotive! -Leslie ### 28. Excellent Tooling and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Orlando M. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about Emotive?** Emotive makes it really easy to automate your text marketing with great automation tooling. In addition their support is like no other platform I've tried. They help with copywriting, tips, and have regularly scheduled check-ins. **What do you dislike about Emotive?** This software is more expensive than the others I have tried. Although it is more expensive, the features make the juice worth the squeeze for my company, but it may not be worth it for every business. **What problems is Emotive solving and how is that benefiting you?** Emotive brings our marketing efforts closer to our customers. By being in our customer's text messages, we have seen an increase in returning customer website visits and sales. **Official Response from Leslie Juarez:** > Hello Orlando, Thank you SO much for taking the time to write this incredible 5-star review. We so appreciate it as it goes straight to our mission to have the best-in-SaaS customer experience. We are glad to hear that our support, copywriters, and CSM have made a positive impact on your business. We look forward to building a life-long partnership with you and wish you a successful BFCM. -Leslie ### 29. Exceptional UI and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas V. | Founder & Chief Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Emotive?** The weekly training with Elias has been incredibly helpful and has made for a seamless onboarding process. The user interface is super easy to use and has a ton of great reporting to keep track of all the important metrics we need for our clients. **What do you dislike about Emotive?** At this point, I don't have any dislikes. Tracking is great, we're selling more products for our clients, and the training support has been better than I've ever experienced with a SAAS company. **What problems is Emotive solving and how is that benefiting you?** We need to reach our client's customers and prospects everyone they want to be reached, and text has proven to have better open rates and conversion than many other channels. It's another great tool in our toolbox. **Official Response from Leslie Juarez:** > Hello Lucas, Thank you for taking the time to write this incredible 5-star review. We appreciate it and can't wait to share your feedback with Elias! We strive to have the best customer-facing professionals in the business and it goes straight to our mission to have the best-in-SaaS customer experience! We look forward to building a life-long partnership with you! Leslie ### 30. Good company to work with, would recommend **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Emotive?** - responsive team - quality creative copy - easy to work with - self-serving when needed, support when needed - easy to navigate platform **What do you dislike about Emotive?** - didn't inform us of yearly renewal - attribution is a bit too generous sometimes and not true to Emotive-direct activities **What problems is Emotive solving and how is that benefiting you?** We increased our text subscribers and diversified traffic and revenue sources. It was a good complementing piece to our email marketing. **Official Response from Leslie Juarez:** > Hi Sandra, Thank you for taking the time to review Emotive. Your review means a lot to us and we appreciate your honest feedback. Your review will help us to better understand our customers' needs and improve our products. We feel so honored to hear that you would definitely recommend Emotive! Leslie ### 31. A great piece of software for the modern age **Rating:** 5.0/5.0 stars **Reviewed by:** Austin Z. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Emotive?** Honestly, the support is excellent. It is so hard to find companies that want to help you all along the way. Usually it is just the sales people that want to help and after that you are on your own. Emotive support has been great all the way. **What do you dislike about Emotive?** I do not know of anything I do not like at this time. Smooth sailing for the goals we have for the app. **What problems is Emotive solving and how is that benefiting you?** Helping us get more lifetime value out of our current customers. ### 32. Emotive is easy to use and Krysta has been indispensable and crucial to our success. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Growth Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Emotive?** Our CSM, Krysta is by far the best thing about emotive. The platform is easy to use, but she makes up for any shortcomings while providing invaluable insight into growing our audience on the SMS channel and maximizing our return. **What do you dislike about Emotive?** There are discrepancies with the data between reports, a lot of bugs in reporting, and they are slow in fixing issues I've reported. We can't send by recipient time zone, which seems to be an easy feature to add as most other competing products offer that. **What problems is Emotive solving and how is that benefiting you?** Emotive is helping us grow our audience through diverse channels. This benefits us as it provides wider opportunities to build awareness around our brands and products. **Official Response from Leslie Juarez:** > Hello Jessica, Thanks for taking the time to write a review. We love hearing from our customers! I'm glad that you find our platform easy to use and work very closely with your Customer Success Manager (we appreciate Krysta too!) We're looking forward to building a life-long partnership with you. Our product team is hard at work and your feedback about reporting bugs does not go unnoticed. Currently, smart sending is 'under review' by our product experts! If you'd like updates about its progress you can keep up through this Canny link: https://emotive.canny.io/feature-requests/p/segment-by-timezone-or-broadcast-by-timezone - Leslie ### 33. Seamless Onboarding and Training **Rating:** 4.0/5.0 stars **Reviewed by:** Shereen D. C. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2022 **What do you like best about Emotive?** As an entrepreneur, you are always strapped for time. There is so much to learn, so much to do and barely enough time so when it is very easy to ignore the many emails of people trying to sell you things. Well, if I would have ignored Emotive, that would have been a big mistake. They are as persistent with your onboarding and overall experience as they are with getting you to talk to them. This is generally not the case with so many companies. They stalk you to talk to them, you decide to give it a shot then they abandon you and you are left to figure out an often clunky system. Emotive was a completely refreshing and exciting experience for me. Their pre-onboarding instructions were wickedly easy, and then my onboarding specialist whipped me through everything with such efficiency and foresight that I found myself actually looking forward to our next call and navigating the system on my own by the end. So what do I like the best? Your people, Emotive. They are fantastic. **What do you dislike about Emotive?** I haven't gotten there yet. So far so good. Fingers crossed it only gets better. **What problems is Emotive solving and how is that benefiting you?** I have no idea how to optimize SMS. I've been wanting to try it with purpose for a while now and even tried a competitor, but without much success. I'm excited to have not only have the tools to start easily, but also the support to help make it successful. It also helps to have some time to test it to see its power. ### 34. Emotive - Excellent onboarding experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Emotive?** We were in the need of an outbound text marketing tool and came across Emotive. After we reviewed the features, we decided to onboard for the free 30-day trial. Brian Honick, Senior Customer Onboarding Specialist, was assigned to our account and did a magnificent job of explaining all the features, walking us through set-up steps and helping to implement our first couple of campaigns. He was very attentive to our needs and communicated with us every step of the way. When we hit a tiny issue with our subscriber list, Brian reached out to support and then supplied us with the instructions on how to correct the problem. Brian's customer service and technical knowledge were excellent. This was one of the best onboarding experiences I have had with new technology in my 16 years as a Marketing Director. **What do you dislike about Emotive?** Uploading customer lists was clunky in having to use a Google Sheet and then waiting for the customer support team to approve the marketing list before we were able to proceed. **What problems is Emotive solving and how is that benefiting you?** Outbound texting solutions to target customers who have signed up to receive texts on promotional pricing. We can reach the customers more quickly and stand out in customers' cluttered emails. **Official Response from Leslie Juarez:** > Hello, Wow! Thank you so much for taking the time to write this fabulous review! We are glad you had one of the best onboarding experiences with Brian, he's seriously a rockstar and we can't wait to share your kind words with him! As for subscriber list uploads, please follow the feature request here: https://emotive.canny.io/feature-requests/p/immediateautomatic-upload-list-feature Our product team is hard at work and as soon as it's in review, you'll be the first to know! We look forward to building a life-long partnership with you! -Leslie ### 35. Love Emotive! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Emotive?** I love the support we get through our Account Manager, Krysta, and our copywriter, Lindsey! We get incredible results with the platform and the support we get is such an amazing bonus! **What do you dislike about Emotive?** Emotive still gives some startup vibes in the sense that the program bugs out a little (in non major ways) from time to time, but on this same point, the program is always advancing and adding more ways to improve our user experience. **What problems is Emotive solving and how is that benefiting you?** As a small family business, our company values personal relationships and our customers on an individual level. Being able to connect with them and help their needs through using Emotive's experiences allows us to do so! Especially with social media algorithms making it difficult for us to connect with our audience as of late, Emotive allowing us to connect and build relationships via text is allowing us to connect with our audience still. **Official Response from Leslie Juarez:** > Hello, Thank you so much for taking the time to leave us this amazing review. We love hearing that our customer success team is continuing to go above and beyond for you! We can't wait to share this feedback with Krysta and Lindsay! This will totally make their day. Thank you for your trust and continued partnership! -Leslie ### 36. Emotive Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Emotive?** Our onboarding specialist, Brian Honick, was great! He took time to learn our business and suggest ways to use emotive to achieve our goals. He taught us how to set up our sms streams and activate them and then how to interpret their reports to see if we were meeting our goals and how we compared against industry benchmarks. He was great at demonstrating how to set up multiple sms avenues, providing written instructions with examples when needed, and patient with answering a lot of questions. Besides his high level of job competency, he was also a lot of fun to work with. **What do you dislike about Emotive?** Nothing yet. We are early in our implementation but have encountered no issues. **What problems is Emotive solving and how is that benefiting you?** Increased conversion on our website and acquiring segmented lists for remarketing. **Official Response from Leslie Juarez:** > Hello, Welcome to Emotive! Thank you for taking the time to write an excellent 5-star review like this. We appreciate it so much! We are excited to continue our partnership and glad to hear you had a great onboarding experience with Brian- who we agree is a lot of fun to work with! -Leslie ### 37. Very easy to use and great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Emotive?** The platform was very easy to integrate with Shopify and Klaviyo, and is very easy to use. My team can easily send and schedule campaigns and experiences are alse as easy to create and set up. Also our CSM is fantastic and eager to jump in and assist. **What do you dislike about Emotive?** I don't like that they can't service Europe and we had some issues with the Gorgias integration. The Gorgias integration was resolved but it wasn't easy to get that fixed. Also I wish they could pull in segments from Klaviyo and not just lists **What problems is Emotive solving and how is that benefiting you?** SMS is a crucial channel to be able to have communications with your customers. Emotive enables the brand to many, brand to segments, and one to one conversations effectively and easily. Our Communications team (Social/Coaching & Customer Service) can use the same platform (Gorgias) to respond to all the incoming messages which is crucial. **Official Response from Katrina Musngi:** > Hi there - Thank you for taking the time to share your experience with us! We're so glad to see how our platform and integrations have helped streamline and expand the way you communicate with customers. Regarding our Klaviyo integration, we actually have the ability to pull in both segments and lists. If you're having trouble with this, please reach out to me directly at katrina@emotive.io or our Support Team at support@emotive.io. We're happy to help! -Katrina ### 38. Emotive Delivers! **Rating:** 4.5/5.0 stars **Reviewed by:** Harrison H. | Director of E-Commerce & Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Emotive?** We utilized Emotive to get our online business's SMS marketing channel off the ground. The integration was extremely easy compared to competitors and we started experiencing immediate results. **What do you dislike about Emotive?** Not too many dislikes come to mind when thinking about Emotive. However, some competitors may have similar or slightly better pricing. **What problems is Emotive solving and how is that benefiting you?** Reaching our customers outside of the typical email blast. We've seen much higher CTRs and ROIs on the SMS channel than email or other CRM marketing tools. **Official Response from Leslie Juarez:** > Hello Harrison, Thanks for taking the time to write a review. We're so glad that SMS has helped you see immediate results! We really look forward to building a life-long partnership with you! -Leslie ### 39. Amazing Onboarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Emotive?** As a brand that creates custom products, the flexibility of Emotive's tools is exactly what we're looking for. Their conversational model sets them apart and really creates meaningful experiences for our customers. The onboarding in particular was a fantastic experience thanks to Brian. He adapted to our needs really well and provided excellent guidance on how to make the most out of Emotive, while also being flexible enough for us to try out the features at our own pace. **What do you dislike about Emotive?** The ticket system/customer support could be improved upon. There have been a few hiccups on the technical side of things and it doesn't feel like a very transparent process in getting them resolved. **What problems is Emotive solving and how is that benefiting you?** The biggest problem we were having was getting in front of the customer to address any questions they had prior to purchasing. By using Emotive's flexible tools, we're able to target those customers who need more information and engage with them. ### 40. Easy and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Shalom S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Emotive?** I like that it´s easy to use, and customer service is always very quick to help with any questions I may have. **What do you dislike about Emotive?** I wish it was easier to know exactly how much I´m going to pay, or a way to keep track of this. **What problems is Emotive solving and how is that benefiting you?** I like being able to broadcast messages to my clients, and that they feel listened to when they reach out. ### 41. Best SMS Marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Melody D. | VP Of Merchandising , Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Emotive?** Emotive provides you with a lot of resources to help guide you through SMS marketing. They offer monthly calendars to inspire you and strategies to help you segment your customers and help send more personalized SMS content. **What do you dislike about Emotive?** It's a learning curve as with any new platform but its not hard and their customer service is AWESOME! **What problems is Emotive solving and how is that benefiting you?** SMS marketing brings in incremental sales and provides tools for cross-marketing our other products that customers may not know about. **Official Response from Leslie Juarez:** > Hello Melody, Wow! Thank you for taking the time to write this 5-star review! We truly appreciate it. We're so glad that our customer resources and customer service is so helpful! Our team will be pleased to hear your feedback! Please continue to check your inbox as we send fresh content often and remember, you can always join our daily office hours if you'd like additional SMS strategies from our team. We really look forward to building a life-long partnership with you! -Leslie ### 42. It is such a comprehensive application that assists with bringing in revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Luke B. | E-Mail Marketing Manager / SMS, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Emotive?** I lvoe that emotive is intuitive and easy to learn, It would take someone only a few days to learn how to comprehensivly use the system and interpret that data effectivly **What do you dislike about Emotive?** I wish that there was more automation nd personalization **What problems is Emotive solving and how is that benefiting you?** Analyzing our cusotmer base, segmenting sms, and growing our Email lsit **Official Response from Leslie Juarez:** > Hello Luke, Wow! Thank you for taking the time to write this 5-star review! We truly appreciate it. Please continue to check your inbox as we send fresh content weekly and remember, you can always join our daily office hours if you'd like to ask questions about Emotive automation aka Experiences, and how to personalize them. Click here to register: https://emotive.io/events We hope to see you there! -Leslie ### 43. Emotive delivers results! **Rating:** 5.0/5.0 stars **Reviewed by:** Cyndi K. | Company owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Emotive?** Emotive has been a very effective tool. I appreciate how they have guided me through the onboarding process. **What do you dislike about Emotive?** I wish I could call someone for help at any time, but they do have daily office hours (thanks, Kyle!) **What problems is Emotive solving and how is that benefiting you?** It's a new way to reach people, and I have the sales numbers to prove its effectiveness. Their trial period allows you to test it before signing up. **Official Response from Leslie Juarez:** > Hello Cyndi, Thanks for taking the time to write a review. We love hearing from our customers! We're so glad that you joined our Daily Office Hours. We look forward to seeing you again! We really look forward to building a life-long partnership with you! -Leslie ### 44. One of the best revenue channel for E-commerce business **Rating:** 5.0/5.0 stars **Reviewed by:** Dev R. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Emotive?** The best part of Emotive is you have a pre-made template for any sales event that anyone can install with 2 clicks. Even they provide all the image creatives for the same. **What do you dislike about Emotive?** There is nothing to dislike about Emotive when you are generating $5000 to $8000 a week even, I just signed a week back. This is the best platform. **What problems is Emotive solving and how is that benefiting you?** After iOS changes, it's really hard to run the paid media effectively but after going with Emotive, it's started getting profitable because you are capturing the each users and reaching them out on time. **Official Response from Leslie Juarez:** > Hello Dev, Wow!Thank you for taking the time to write this 5-star review! We truly appreciate it. We're so glad that our customer resources are so helpful! Our team will be pleased to hear your feedback! Please continue to check your inbox as we send fresh content weekly and remember, you can always join our daily office hours if you'd like additional SMS strategies from our team. We really look forward to building a life-long partnership with you! -Leslie ### 45. Terrible Experience So Far Creating More Problems Than It Solves **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Emotive?** Experience and Broadcasts Templates are helpful. **What do you dislike about Emotive?** Onboarding Process is Disorganized and Terrible, Can Never Get a Quick Response from Support, Cannot Add or Delete Subscribers, Contact Card Logo is Broken, Billing Process is Confusing and Inefficient, Testing SMS is awful and doesn't always work, Shopify App doesn't work within Shopify, Emails do not sync with Klaviyo. This software creates more problems than solves. **What problems is Emotive solving and how is that benefiting you?** Honestly, it's creating problems and not solving them. **Official Response from Leslie Juarez:** > Hello, We are so sorry to hear that you have had trouble onboarding and reaching Emotive support. We set a high standard for ourselves and are truly sorry to hear that standard was not met by installing emotive and its features working as you'd expect. This is not the experience we like our customers to have as we're less than a month away from BFCM. We'd love to connect you directly with our onboarding team and properly onboard you with a member of our team to help correct all the troubles you faced. Please contact onboardingtrials@emotive.io and our Director of Customer Onboarding can help set this up for you. -Leslie ### 46. Love it! Huge returns, huge conversation rates, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Rodger H. | Office manager and general administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Emotive?** Great onboarding process, also very easy to set up. **What do you dislike about Emotive?** Emotive and Wisepops both have office hours, and I'd much rather have someone I can call at any time. **What problems is Emotive solving and how is that benefiting you?** Texting abandoned cart reminders is great, and we've never been able to do that before. **Official Response from Leslie Juarez:** > Hello Rodger, Welcome to Emotive! Thank you for taking the time to write this fantastic review. We appreciate it so much! We are excited to continue our partnership and glad to hear you had a great experience onboarding! -Leslie ### 47. Their support team is so helpfull it feels as if you have a whole agency for yourself! **Rating:** 5.0/5.0 stars **Reviewed by:** Andres P. | Digital Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Emotive?** Their support team will literally hold your hand, create automation and train you in anything you want on their platform. And no, I am not referring to copy-paste templates, they literally write tailored broadcasts for your brand! It's so comfortable. **What do you dislike about Emotive?** That there are many competitors, and because pricing is complex I can't tell if I am with the best deal or not, but everything is soo good with how much help I receive that I don't second guess my decision. **Recommendations to others considering Emotive:** Use their support team! It is worth it! Come with clear goals and they can creat the roadmap for you. **What problems is Emotive solving and how is that benefiting you?** We started selling via SMS which is where our audience spends the most time. It was a perfect solution to be closer to our ideal consumer. We are now present, where our consumer is the most active! ### 48. Emotive is at the forefront of SMS marketing development, great folks to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine S. | vp, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Emotive?** onboarding staff were professional and thorough professional copy editing main integrations were easy to install smart replies shorten customer service handoffs greatly **What do you dislike about Emotive?** they could use more integrations, but also the company is truly going above and beyond to get those up and running so i have no doubt they will be in the pipeline **Recommendations to others considering Emotive:** emotive is best utilized for companies who are serious about starting an SMS program. there are less expensive tools to get your feet wet, but this is a legit tool to maximize growth and returns working with industry experts. highly reccomend **What problems is Emotive solving and how is that benefiting you?** we have been working with sms for some time, and realize that the personal touch is what is needed to drive further campaigns. emotive seems to bridge that gap and enables us to have much more 2 way conversations that seem natural and not forced. ### 49. Excellent features and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Emotive?** Emotive has the best UX of any programs I use for digital marketing. I love that I can easily (and quickly) create broadcasts and experiences which makes my workflow much more efficient. The customer service is also unparalleled. Our customer success manager is always accessible and responsive. She has helped me setup experiences and segments that have led to amazing growth in revenue. Having a copywriter has also been very helpful when I need to get a broadcast out and can't think of the best way to communicate it to my customers. I highly recommend Emotive to any business for SMS needs. **What do you dislike about Emotive?** The only downside is that there isn't any integration with Zoho (although the Emotive technical team has done all they can to help with this). This isn't actually Emotive's fault, there is no integration for Zoho for any SMS platform). **What problems is Emotive solving and how is that benefiting you?** Emotive makes it is easy to communicate important information to customers and bring in revenue at the same time. ### 50. - **Rating:** 4.0/5.0 stars **Reviewed by:** Jentri Q. | Co owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Emotive?** Texts and broadcasts. Customization and integration capabilities. **What do you dislike about Emotive?** Need some improvements in the segment and subscribers management sections. **What problems is Emotive solving and how is that benefiting you?** Direct and quick communication with costumers **Official Response from Leslie Juarez:** > Hello Jentri, Thank you for taking the time to write this review! We truly appreciate it. As our product keeps growing we will be releasing more capabilities to the segmentation page, so please keep an eye out on our product roadmap! In the meantime, we'd love to invite you to our daily office hours where you can ask specific questions about Emotive segmentation and subscriber management. Our SMS experts are always happy to help! Click here to register: https://emotive.io/events We hope to see you there! Leslie ## Emotive Discussions - [How much does emotive SMS cost?](https://www.g2.com/discussions/how-much-does-emotive-sms-cost) - 1 comment - [View Emotive pricing details and edition comparison](https://www.g2.com/products/emotive/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A09%3A24+-0500&secure%5Bsession_id%5D=f29682e7-b38f-4f87-9eb4-697b4a007883&secure%5Btoken%5D=94e8ddf2db524a8b4949643cd3e2cdc9a4f47cfe5b572a6894a928104512b7ae&format=llm_user) ## Emotive Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Emotive Alternatives - [Attentive](https://www.g2.com/products/attentive/reviews) - 4.5/5.0 (1,473 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,313 reviews) - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews)