ML

Michel L.

Mid-Market (51-1000 emp.)

2/16/2023

"Level up your Buyer XP game"

5/5

What do you like best about emlen?

Buyer centric view of the awareness and sales process with lots of levers to increase the buyer experience. We're still at the beginning of unleashing the potential that emlen brings to our customer journey but the approach already provides value to our go-to-market playbook. Review collected by and hosted on G2.com.

What do you dislike about emlen?

I really don't have anything bad to say. Like any other technology it needs attention, commitment and time to reap the opportunities. Review collected by and hosted on G2.com.

DS

Daniel S.

Head of Sales & Marketing

Information Technology and Services

Small-Business (50 or fewer emp.)

1/9/2023

"Relevant content at the right time"

5/5

What do you like best about emlen?

We try to provide prospective customers with the most pleasant and practical buying experience possible. The features of Emlen provide us with a real opportunity to differentiate ourselves from our competitors on the market. For us, there is no way around this tool! Review collected by and hosted on G2.com.

What do you dislike about emlen?

Thanks to the continuous improvement of the tool, there is nothing to complain about. The Emlen team is constantly working on the foundation for an optimized customer buying experience. Review collected by and hosted on G2.com.

What problems is emlen solving and how is that benefiting you?

With our purpose of sustainably optimizing planning processes, we are in an intensive exchange with our interested parties. Due to the participation of experts from various departments, this can often extend over a longer period. In this process, documents are continuously created that are individualized to the interests and requirements of the various roles. We consider the targeted provision of this, with the certainty of topicality and relevance, to be decisive for a pleasant path to the purchase decision. Review collected by and hosted on G2.com.

🚚D

🚚🔗Rouven D.

Head of Operations - Authorized Officer

Small-Business (50 or fewer emp.)

1/2/2023

"Make customers from affected to involved - Create new experiences"

4.5/5

What do you like best about emlen?

By customizing the buyer experience, we can present our customers or potential users with the most suitable solution in an exceptionally tailored way.

Information can be adapted or changed continuously and on the fly. Through this, we turn the affected into the involved.

Our customers benefit from fast, detailed feedback and information and see communication as maximally need-oriented. Review collected by and hosted on G2.com.

What do you dislike about emlen?

Still missing SalesForce integration to send out destinations out of SalesForce. Already planned Review collected by and hosted on G2.com.

OR

Olivier R.

Sales Enablement Lead

Mid-Market (51-1000 emp.)

1/3/2023

"Emlen doesn't get the attention it deserves"

5/5

What do you like best about emlen?

Emlen understands that the buying experience starts with a stellar and consumable interface.

The rest can be upgraded little by little over time. Mainly, selling tools should feel like B2C products. Products that make you want to use it, that feel useful, simple, and engaging.

Emlen is one that has this vision and it's very refreshing compared to all "sales enablement" legacy systems out there. Review collected by and hosted on G2.com.

What do you dislike about emlen?

I would expect a little bit more boldness form the team and releasing more disruptive and innovative features but I'm sure this will come. That's just me, doesn't mean the product isn't good enough, just means I'm excited to see more. Review collected by and hosted on G2.com.

JS

Johannes S.

Managing Director

Small-Business (50 or fewer emp.)

1/5/2023

"Stellar Buyer Experiences with emlen"

5/5

What do you like best about emlen?

We were looking for a solution to communicate with our customers in a B2C-like way. With emlen, we can not only share sales content in a beautiful and dynamic way, but also communicate about it via chat and video calls. In addition, due to the high level of integration, we can also have the offer digitally signed via emlen in the end - it's just great. Review collected by and hosted on G2.com.

What do you dislike about emlen?

We would like to see more integrations, such as offer tools. But they are already working on it. Review collected by and hosted on G2.com.

LR

Linus R.

IT Consultant

Small-Business (50 or fewer emp.)

12/30/2022

"Finally, the opportunity to improve your buyer experience in a modern way!"

5/5

What do you like best about emlen?

feel-good experience for customers

Easy to use

Super fast integration with CRM(!!!!)

Good handling between colleagues

Evaluation of customers

Excellent customer service Review collected by and hosted on G2.com.

What do you dislike about emlen?

The manual can be a bit confusing at first - but you have permanent Customer Success Managers who are always there to help you.

Best practice examples for quick and easy inclusion - would be a nice extra. Review collected by and hosted on G2.com.

DW

David W.

CEO

Small-Business (50 or fewer emp.)

1/23/2023

"We only started using Emlen 1 month ago and see already the increased conversion rate of our deals!"

5/5

What do you like best about emlen?

Great tool to give potential customers all the insights they need:) Review collected by and hosted on G2.com.

What do you dislike about emlen?

In general everything is top and now they have an Salesforce integration as well. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/16/2023

"A idea became true"

5/5

What do you like best about emlen?

The customer focused approach is great. emlen gives me the ability to generate a professional one-stop-contact-shop for my leads with a fingerflip. It's a digital sales room. From the first in- or outbound touchpoint to the signing of the contract. Regardless of customer size or complexity. Review collected by and hosted on G2.com.

What do you dislike about emlen?

Not sure, but the last time I had spoken with emlen there was no API existing. That could be very nice. Review collected by and hosted on G2.com.

What problems is emlen solving and how is that benefiting you?

From my point of view, emlen scales brilliant with the length of the sales cycle. Short cycle? emlen is nice, gives a professional touch to the communication. Larger cycle? emlen shines like a diamond! Giving the customer the ability to have everything at hand, despite of complex buying centers, tender policies or contract handling. Review collected by and hosted on G2.com.

OK

Oliver K.

CEO

Small-Business (50 or fewer emp.)

12/30/2022

"Power Tool Sales Management"

5/5

What do you like best about emlen?

emlen helps us to make the buyer journey even better and saves us around 50% of the administrative time when preparing and tracking offers. Review collected by and hosted on G2.com.

What do you dislike about emlen?

Everything is fine. the tool does exactly what it is supposed to do Review collected by and hosted on G2.com.

KP

Karim P.

Commercial Director

Small-Business (50 or fewer emp.)

6/23/2022

"The best buyer experience wins the deal"

5/5

What do you like best about emlen?

Emlen not only helps us streamline our sales collateral, but they also help us distribute it in a clear way that "wow" our buyers. In a competitive landscape, the provider that provides the best buyer experience wins. Review collected by and hosted on G2.com.

What do you dislike about emlen?

About a year ago, in the beginning, there were a few bugs that we ran into, but it was quickly mitigated by the team. Review collected by and hosted on G2.com.

What problems is emlen solving and how is that benefiting you?

Emlen allows our sales team to package and distribute pre and after-sales content wonderfully and seamlessly. The alternative is to attach pdfs to emails and drop a few links to case studies and CS videos. Once you discover Emlen, you will find that this "traditional" way of sending more information to clients is ridiculous. You will never go back. Review collected by and hosted on G2.com.