--- title: Emitrr Reviews meta\_title: 'Emitrr Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Emitrr works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 23 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Emitrr Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **outstanding customer support** of Emitrr, noting their responsiveness and helpfulness in addressing concerns. [(7 mentions)](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896125&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Emitrr, finding the interface user-friendly and efficient for all needs. [(4 mentions)](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896433&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Emitrr, making it easy for both staff and customers to navigate. [(3 mentions)](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=2113059&qs=pros-and-cons#reviews) Users appreciate the **responsive tech support and user-friendly features** of Emitrr, enhancing their overall experience. [(2 mentions)](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896717&qs=pros-and-cons#reviews) Users appreciate the **quick and helpful customer service** of Emitrr, enhancing their overall experience with the platform. [(2 mentions)](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=2113061&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Emitrr ##### 1. Customer Support Users praise the **outstanding customer support** of Emitrr, noting their responsiveness and helpfulness in addressing concerns. [ See 7 mentions ](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896125&qs=pros-and-cons#reviews) See Related User Reviews ![Robin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin A.") RA Robin A. Small-Business (50 or fewer emp.) 5.0/5 "Great Program" What do you like about Emitrr? We love Emitrr customer service. We have used their text platform for a while and switched to our scheduling program to make things a little simpler a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "5-Star Review for Emitrr– Reliable, Easy, and Powerful" What do you like about Emitrr? We've been using Emitrr for several months now, and it's been a game-changer for our communication strategy. Staying connected with our customers is e ##### 2. Ease of Use Users appreciate the **ease of use** of Emitrr, finding the interface user-friendly and efficient for all needs. [ See 4 mentions ](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896433&qs=pros-and-cons#reviews) See Related User Reviews ![Robin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin A.") RA Robin A. Small-Business (50 or fewer emp.) 5.0/5 "Great Program" What do you like about Emitrr? We love Emitrr customer service. We have used their text platform for a while and switched to our scheduling program to make things a little simpler a GT Greg T. Small-Business (50 or fewer emp.) 5.0/5 "Emitrr User Expierience" What do you like about Emitrr? I so appreciate the Customer Service that is quick and helpful. If their is not an immediate answer, they are open to considering alternatives and re ##### 3. User-Friendly Users appreciate the **user-friendly interface** of Emitrr, making it easy for both staff and customers to navigate. [ See 3 mentions ](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=2113059&qs=pros-and-cons#reviews) See Related User Reviews ![Robin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin A.") RA Robin A. Small-Business (50 or fewer emp.) 5.0/5 "Great Program" What do you like about Emitrr? We love Emitrr customer service. We have used their text platform for a while and switched to our scheduling program to make things a little simpler a ![Dumitru S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dumitru S.") DS Dumitru S. Mid-Market (51-1000 emp.) 5.0/5 "Very good service." What do you like about Emitrr? User-friendly design, very polite representatives. ##### 4. Features Users appreciate the **responsive tech support and user-friendly features** of Emitrr, enhancing their overall experience. [ See 2 mentions ](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=1896717&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Emitrr is a great work texting app!" What do you like about Emitrr? Tech support is very responsive and app has a lot of helpful features. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "We LOVE EMITRR product and staff!!!" What do you like about Emitrr? EMITRR is very user friendly and has a lot of features that our staff love. The staff have been very supportive and responsive to questions, needs, an ##### 5. Helpful Users appreciate the **quick and helpful customer service** of Emitrr, enhancing their overall experience with the platform. [ See 2 mentions ](https://www.g2.com/products/emitrr/reviews?filters%5Bsentiment_snippet%5D=2113061&qs=pros-and-cons#reviews) See Related User Reviews ![Robin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin A.") RA Robin A. Small-Business (50 or fewer emp.) 5.0/5 "Great Program" What do you like about Emitrr? We love Emitrr customer service. We have used their text platform for a while and switched to our scheduling program to make things a little simpler a GT Greg T. Small-Business (50 or fewer emp.) 5.0/5 "Emitrr User Expierience" What do you like about Emitrr? I so appreciate the Customer Service that is quick and helpful. If their is not an immediate answer, they are open to considering alternatives and re ## Top-Rated Alternatives [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Textedly](https://images.g2crowd.com/uploads/product/hd_favicon/736f866410796ccd5cc7763fc8a4b265/textedly.svg "Textedly") Textedly 4.6/5(1,398) ](https://www.g2.com/products/textedly/reviews) [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/emitrr/competitors/alternatives) AT Alma T. Small-Business (50 or fewer emp.) 3/22/2024 "Very good!" 5/5 What do you like best about Emitrr? Very easy to use and has a good looking display. Review collected by and hosted on G2.com. What do you dislike about Emitrr? So far no complaints, only the hidden tool bad on the left is kind of busy. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? Quickly communitcating witu our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 3/1/2024 "Knowledgeable, helpful, and fast acting team willing to provide customer support at all times." 4/5 What do you like best about Emitrr? I enjoy that they provide automation to my business. This makes my job easier, and the client experience better. Review collected by and hosted on G2.com. What do you dislike about Emitrr? I wish I could use their phone service, but this won't be possible until it is live on the app as well. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? -Appointment reminders -Estimate follow up -Missed call follow up -Online booking -Reminder for texts that have no response Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 5/14/2024 "Emitrr had been awesome for our lead generation efforts!" 5/5 What do you like best about Emitrr? Their support has been amazing! Anmol and his team is not only very responsive to our questions and support issues but also very fair when it comes to pricing and open to new ideas we have for new features. Review collected by and hosted on G2.com. What do you dislike about Emitrr? The system gets a little slow for us at times. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? They are helping us generate leads and sending out proposals. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KK Kim K. Small-Business (50 or fewer emp.) 10/31/2023 "Above & Beyond Customer Service!" 4.5/5 What do you like best about Emitrr? When we need help or have a question, they reply quickly and are willing to go above and beyond to resolve an issue. In addition, they will try to add suggested features to future updates to benefit the customer's experience. Review collected by and hosted on G2.com. What do you dislike about Emitrr? We couldnt create our contact signup forms in the program BUT the support team helped us create forms in Jotform and automate them through Zapier. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? Scheduling text campaigns to multiple audiences. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bonnie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonnie K.") BK Bonnie K. Small-Business (50 or fewer emp.) 11/9/2023 "Efficient and easy to use" 5/5 What do you like best about Emitrr? It is very easy to use to connect with patients and provided support. Customer support is easy to reach and help with any issues. There are a lot of features that can be used and it seamlessly integrates with our programs. Review collected by and hosted on G2.com. What do you dislike about Emitrr? There are no issues that I have noticed so far. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? reducing the number of no shows and cancellations. Ease of reschedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AP Antoine P. Small-Business (50 or fewer emp.) 10/26/2023 "Emitrr Solved Every Problem we had for communications!!!!!" 5/5 What do you like best about Emitrr? The various options and customization for our business Review collected by and hosted on G2.com. What do you dislike about Emitrr? There were some aspects we discussed that were missingm but 1 email to supprt and it was fixed Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? We do not use Emitrr to communicate or promote to customers. We use it to communicate with our 100+ drivers across the country. We used to use a very popular platform but it was lacking some features we wanted. Emitrr allowed us to add signatures to our text messages, send mass text messages, send timed messages, allow us to separate drivers based on our territories and allowed the team to easily manage the messages as they come in. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 3/19/2024 "Getting Help from Support Staff" 5/5 What do you like best about Emitrr? The support team is good about about answering questions and helping out with issues, and then following up with you about what they discovered or fixed. Review collected by and hosted on G2.com. What do you dislike about Emitrr? I do not like that we have to use the refresh button frequently. I would prefer it to update live. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? They helped me with an issue where an associate was sitting next to me in the office but was not receiving messages. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/7/2024 "Emitrr is a great work texting app!" 5/5 What do you like best about Emitrr? Tech support is very responsive and app has a lot of helpful features. Review collected by and hosted on G2.com. What do you dislike about Emitrr? Needs time to get used to it but it's a great app overall. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? Communicating with our clients and their families Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yogita B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yogita B.") YB Yogita B. Analyst Computer Software Mid-Market (51-1000 emp.) 12/28/2023 "Very easy to use Call Center Solution" 3.5/5 What do you like best about Emitrr? Very easy to setup, easy to use and very supporting customer support team Review collected by and hosted on G2.com. What do you dislike about Emitrr? It is a very early stage for them and that is the reason they do not have very advanced API's and webhooks. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? It is a easy software to manage the calls and appointement Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 10/19/2023 "We LOVE EMITRR product and staff!!!" 5/5 What do you like best about Emitrr? EMITRR is very user friendly and has a lot of features that our staff love. The staff have been very supportive and responsive to questions, needs, and requests. Review collected by and hosted on G2.com. What do you dislike about Emitrr? I have not found anything I dislike yet. Review collected by and hosted on G2.com. What problems is Emitrr solving and how is that benefiting you? They are assisting us with scheduling out text messages to send to clients on a regular basis to help promote a healthy pregnancy and delivery. The system has allowed us to communicate across our team with staff, assign clients to staff, and track engagement. Review collected by and hosted on G2.com. 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