I love the work flow functions! The integration of coding makes it easy to customize. Review collected by and hosted on G2.com.

Having to bulk update contact lists each week is very annoying. Review collected by and hosted on G2.com.

Very helpful with customer service and reporting. I am a new user and they have been responsive to my questions. Review collected by and hosted on G2.com.

don't have anything that I dislike so far Review collected by and hosted on G2.com.

This e-communications platform is so easy to use and everything is archived. For banks that is the perfect balance. Review collected by and hosted on G2.com.

It's not quite as intuitive as others, the online help is good, but we hate to bother people if we can find the info in the help section. Review collected by and hosted on G2.com.

The team at Emfluence is hands on and beyond helpful. They have helped us ramp up our email and social presence in great ways! Review collected by and hosted on G2.com.

The only thing would be this is a smaller company with less compatibility with the online marketing tools. But I believe Emfluence is making strides in that direction. Review collected by and hosted on G2.com.

The user experience was extremely well put together. It was easy for me to use and for me to teach others to use. There was no complicated system or computer knowledge needed. Review collected by and hosted on G2.com.

I received emails about the system, and from emfluence that were generally unnecessary and not very useful, that I just kind of ignored. But the actual platform, I had very little to dislike. Review collected by and hosted on G2.com.

Continues getting better with each iteration. The new uses for surveys make this a highly useful piece of my marketing outreach. The social platform is also a huge help as we increase our messaging tempo to help build our brand. Review collected by and hosted on G2.com.

The survey platform is useful, but not as robust as others on the market. Some tweaks would make it much more valuable. Review collected by and hosted on G2.com.

I like how you can send it from any email address. The data that results from the email campaigns are very helpful to let us know how effective our communications are. Review collected by and hosted on G2.com.

The interface is not exactly intuitive. I think that is a result that it can do SO much, so there is a lot going on. The help sections are good, but it would be helpful if there were more online tutorials. Review collected by and hosted on G2.com.

I like that there are lots of ways to connect the different marketing materials. Review collected by and hosted on G2.com.

The surveys and forms require css knowledge to customize. I would like more templates to work with on this. Review collected by and hosted on G2.com.

Ease of use & flexibility of the system. Review collected by and hosted on G2.com.

Template changes hard to make once used. Review collected by and hosted on G2.com.

After years of using Salesforce Marketing Cloud (ExactTarget), I was frustrated with its lack of new features, slow support and inability to support the national + local marketing efforts our clients needed. emfluence offered a far better tool, the training to give us the confidence to use it and the support needed when those occasions arise too. Review collected by and hosted on G2.com.

Particular favorite features include:

- Bulk Data Updating: quickly ID and update the appropriate records to allow personalization of your emails

- Client Approval Process: it's built into the platform and protects the agency and client, as both have to approve before emails can launch and it's all documented.

- Easy personalization of the From name and subject line: important when you're supporting national and local programs

- Integration with Litmus for email render testing: such a time-saver! Review collected by and hosted on G2.com.