I love that the staff is responsive if there are issues or questions and I really love that if I have platform needs, they can either help me find a way to accomplish it - and even sometimes build it into the functionality for others too. Review collected by and hosted on G2.com.

Nothing. Love the price, love the functionality, love the team! Review collected by and hosted on G2.com.

I love how my team can schedule out all sorts of post, messages and more using the social calendar! It helps us put together campaigns in advance to save time in the long run. The platform is also super intuitive and quick to learn. Review collected by and hosted on G2.com.

It would be nice to see more future integrations, but for now this fits all of our needs. Review collected by and hosted on G2.com.

The ease of searching for content and being able to pull the information in detail. I don't use the full amount of emfluence except sourcing the people that we send emails to. I just have access to results. Review collected by and hosted on G2.com.

If I am searching for a certain person, you have to match exact and not alternate ways of searching a name. I, again, don't use the email portion but I do wish there was an easier way to split up the territories or target market to make sending out a little easier than doing one email at a time. Review collected by and hosted on G2.com.

The customization in creating a personalized message that can be sent to massive list of prospects has allowed me to generate and qualify leads that have driven my line of work. Review collected by and hosted on G2.com.

Sometimes the formatting can get thrown off in creating a campaign and will occasionally cause me to redo a project. I dislike that it can also be difficult to send a prospect a message that has already been sent without having to create a whole new campaign. Review collected by and hosted on G2.com.

I have been a long time user and onboarded the platform with 2 different companies. The best selling feature is the reporting an analytics. They allow you to move beyond email and into omni channel marketing quickly and effectively. Review collected by and hosted on G2.com.

Your customer base is managed by email address - which makes it difficult when you are managing an environment with business and personal addresses Review collected by and hosted on G2.com.

The platform is simple to use with a robust set of options to ensure your goals are met through automation, delivery and ultimately your ROI needs. As a mostly digital/social club, we saw event registrations and survey engagement soar each time we used the platform in advance of our programs. Having a volunteer board meant some training was involved but it was smooth and very effective for our team. Review collected by and hosted on G2.com.

As a mobile team always on the move I would have liked a mobile-friendly app to work with for changes on the fly, etc. Not the end of the world as the desktop version does what we need it to do. Review collected by and hosted on G2.com.

The opportunity to send a specific message to a customer that is catered for them. Review collected by and hosted on G2.com.

The time it takes for me to pull the reports from Real Green (3), reformat them, set up the file in emfluence, find that file in the long list of those done in the past, and attach the file to the template requires too much time. I have to do this for each day I am sending out and can sometimes take close to an hour. But I realize that the outcome is better than we have had in the past. Review collected by and hosted on G2.com.

It is easy to use and the functions are endless. I think the workflow capability of the platform is incredible. It makes the process of creating campaigns very visual and easy to come up with concepts. Review collected by and hosted on G2.com.

The design platform is a little confusing to use. When I try to design layouts for emails, it feels very rigid and at times I have a hard time getting it to be perfectly responsive. I typically design things in Adobe software, so I am used to having free reign of what I am doing. I know that the rigid form is probably helpful to those who are professional creatives. Review collected by and hosted on G2.com.

The calendar and dashboards are easy to digest and the contact import system is simple and easy to use. Review collected by and hosted on G2.com.

The new email drafting layout, which is more like other platforms, i.e. Pardot, Marketo, etc., is a little less user-friendly than it once was. However, new users will not notice this, especially if they're used to this kind of email tool. Review collected by and hosted on G2.com.

I like the ability to schedule automatic emails and to have it work with our other applications with ease. It is also easy to drop code in from our external site that we design our emails in. Review collected by and hosted on G2.com.

I dislike how complicated it is to do simple things. I oftentimes struggle to make changes to groups and to create the proper group based on the criteria. Review collected by and hosted on G2.com.