Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Proud Emeraldian in UAE!"
5/5
What do you like best about Emerald Technology?

A one stop shop for informed and accelerated regional operations and start up services! Their team makes it easy to plug into and meet regulatory compliance with their know-how, support, guidance, and expertise. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Not Applicable - they are excellent, I have nothing to add or recommend. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great Company!"
5/5
What do you like best about Emerald Technology?

Esmaraldan people prioritize solving problems and providing solutions, excelling in communication and feedback. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I had a positive experience with them. Review collected by and hosted on G2.com.

Anastasia M.
AM
Anastasia M.
Senior Data Analyst - Cyber Security
Mid-Market (51-1000 emp.)
"Emerald has been always very helpful and fast on what is required."
5/5
What do you like best about Emerald Technology?

The support, help and how easy things are. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing really to dislike when using Emerald Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Smooth and simple"
5/5
What do you like best about Emerald Technology?

They have been very clear since the beginning in how the process would have moved forward and indeed everything worked smoothly and precisely as explained. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I was asked 5 times to fill this feedback, which I do not wish to see published.

Now you got your feedback just to stop receiving emails asking for it.

How relevant and useful is this feedback ? Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Careful to detail,"
5/5
What do you like best about Emerald Technology?

Easy to use, fast to reply to my questions, good support and problem solving focus. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

There were small moments that needed a little bit of push from my side to initiate.

I consider this is part of the normal process of working together, so it's not really an objection. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Onboarding"
4.5/5
What do you like best about Emerald Technology?

Great availability and quick response.

Professional. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I do not have any queries for now.

Thanks. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Quick and straight forward experience"
5/5
What do you like best about Emerald Technology?

Quick to respond and supportive throughout the process. Easy to find a common language and willing to go back and forth in communication with the client to fine-tune all the details of the engagement. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

No dislikes, I needed their services just once and had no issues whatsoever. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Perfect seamless experience"
5/5
What do you like best about Emerald Technology?

Professional team, very helpful and supportive, and easy to use platform Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

There is nothing I dislike amout Emerald technology Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Professional and empathic"
5/5
What do you like best about Emerald Technology?

Always responsive and helpful. They take concerns i raise very seriously and ensure to get back to me quickly and professionally Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing really. The experience so far has been excellent Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Positive experiance and wonderful people to work with"
4/5
What do you like best about Emerald Technology?

Everyone was so friendly and easy to talk to. Whenever I needed anything it was easy to contact them (other than the time zone difference) and they were always happy to help me with my problem. After using it weekly for my timesheet it became much easier to use. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

The onboarding proccess took a little longer than expected and it was very confusing however the team at Emerald Technology helped me through every step of the way.

About 6 months into using the system my phone stopped receiving text messages for my code which was an inconvenience however the team got the code swtiched to my email. Would be nice to get that text back up and running however the email worked perfectly fine. Review collected by and hosted on G2.com.