Abdul Hannan U.
AU
Abdul Hannan U.
Consultant / Programme Manager
Small-Business (50 or fewer emp.)
"Outstanding Recruitment and Payroll Services with Exceptional Support"
5/5
What do you like best about Emerald Technology?

Excellent recruitment and payroll services

Operation Manager is available to answer any questions outside working hours

Management are very approachable and assist with recruits concerns

Smooth Visa services

Payment of salary on time Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing, I have nothing to dislike about their services Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"simplistic erp system for employees -- user"
3.5/5
What do you like best about Emerald Technology?

there's a very simple but quickly accessible 360 view of your profile that includes vacations, contract details and payslips, and also all the uploaded documents (addendums etc)

Log-in is conveniernt through the email OTP, it has never taken more than 10 seconds to arrive. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I'd say it's very basic compared to the erps I used to work with before. And also it's not clear how AIs and Calendar section works - it doesn't seem to be integrated anywhere. which might be just the concept by company agreed on. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Professional, On-Time Service with Clear, Consistent Communication"
5/5
What do you like best about Emerald Technology?

Very professional service, always on time, with clear and consistent communication throughout. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing to mention. Always receiving all clarifications on time payment on time. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Effortless Onboarding, Outstanding Support"
5/5
What do you like best about Emerald Technology?

I appreciate Emerald Technology's smooth and seamless onboarding process, which makes it stress-free for me. The team is responsive and knowledgeable, ensuring that I receive clear communication throughout my interactions. My experience with Emerald Technology is remarkably positive. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

NA Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"they exist maybe..."
2/5
What do you like best about Emerald Technology?

Emerald didn't give me any chance to to like something as "best". I saw them once on kick-off, and then they vanished in background shadow as they are never were here. Only some regular automatic emails coming from their corporate emails remind me they exist. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Maybe Emerald to be more involved into employees life? Or at lest to provide clear and straightforward explanation what one could wait from them, and what is never to be expected?

Customer support is represented by two persons: one is really helpful, but extremely busy, so could miss to answer a question for days or weeks (in fact that is not the big issue, a phone call solves the case). Another person is answering on email, and is just "an interface" a forwarder of request without proper knowledge; above of that is also not very quick providing the feedbacks and keep tracking touch to avoid thoughts "hmm, looks they really don't care...". Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Complex contracting process,"
2/5
What do you like best about Emerald Technology?

i didnt find anything good here, process took much more time and effort from our side than with previously. From user (employee) perspective this was a huge struggle. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Employee contract preparation took around 3 months from the first version we get till we finally have a proper version. First version of contract contained many not aligned parts which was surprise for us and also many parts of the contract was not aligned with Hungarian Labour Law. It was a surprise that even legally the document was not ok and we as employees have to reflect it that that many parts are against the local law. Also in some cases the Hungarian and English parts were not aligned, they contained different wording, so the translations were bad quality.

It took many rounds to finally have a contract which reflects what we agreed with Netcracker and what is not having worse conditions that we had earlier in our previous contract. Review collected by and hosted on G2.com.

FG
Francisco Javier G.
Senior Named Account Manager
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about Emerald Technology?

All the time I got guidance and great support during all the process and also once I got hired Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing, everything was great, all the process I got the support I needed Review collected by and hosted on G2.com.

Bibinu A.
BA
Bibinu A.
Regional Sales Manager - UAE
Small-Business (50 or fewer emp.)
"Seamless Hiring Experience with Quick Visa Processing"
5/5
What do you like best about Emerald Technology?

Emerald made the hiring process incredibly smooth. All the paperwork was handled online, which made everything easy and transparent. I was also impressed with how quickly they completed the visa processing. A seamless and efficient experience overall. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

At times the response time was not very swift, but I was acceptable. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Onboarding was okay but could have been more efficient"
4.5/5
What do you like best about Emerald Technology?

new concept and makes it easier for staff and companies Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I was not happy with the verification process as my company at that time was contacted on a generic email address without my consent. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Experience through and through"
5/5
What do you like best about Emerald Technology?

The onboarding process was seamless. Full guidance, support with minimum hassle. The payroll services are incredibly efficient. Their platform makes accessing your documents and monthly details very helpful. Best of all is the helpful staff, always quick to respond, very accessible and always there to assist. Overall, a great experience with top-notch support! Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

So far so good! They are so efficient and helpful that I had no need to meet the actual team, I would like to meet them! :) Review collected by and hosted on G2.com.