PP
Patrick P.
Manager, Product Support
Mid-Market (51-1000 emp.)
"Easy Expense Reporting Across Mobile and Web"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It was very easy to use as I could use either the mobile app and the website to complete expense reports. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses. Review collected by and hosted on G2.com.

AB
Alex B.
Controller
Mid-Market (51-1000 emp.)
"Effortless Expense Automation for Teams"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It automates expense reports so individuals don't have to manually enter expense report lines, making it much more efficient. The initial setup was easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I don't like the ability to add additional car allowances by group. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Expense Submission made easy"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks Review collected by and hosted on G2.com.

AN
Verified User in Consumer Goods
"Great experience."
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It works great from both my phone and computer. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The AI automatic input feature takes to long and sometimes doesn't add on the tips. Sometimes the expense automatically defaults to: The Company Paid this expense, don't reimburse. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
"Very easy to use, convenient"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I don't have to think about my miles. They are just there once I send them and all I have to do is create the document. I am able to fix anything on my side, I can delete if I need to, there is not guessing game and I move on. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish I didn't have to put my codes in and they would just be in there as I use the same codes every time for my position. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
"Easy to Use"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

What I like most about Emburse Expense Professional is how easy it is to use. Submitting expenses is quick, snapping receipts from my phone saves time, and the approval process is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I haven't run into many major issues, but the interface could be more streamlined in some areas to make common tasks a little faster. Such as duplicate/similar transactions. Review collected by and hosted on G2.com.

AN
Verified User in Computer Networking
"pretty cut and dry and relatively easy to navigate. Failure proof submittal system it appears."
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The eventual ability to collect all of your expenses into one place. It allows a chance to reflect back on any potentially missed expenses. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

That we have to ensure we remember every expense and there's not a way to capture them through one application, or portal system. Review collected by and hosted on G2.com.

AN
Verified User in Airlines/Aviation
"Very easy to use. The AI features are a boon."
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The ease of use and the support although rarely needed, is timely and effective. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

My early use had some gremlins with some receipts missing but those were some time ago and those issues have been resolved. Review collected by and hosted on G2.com.

AN
Verified User in Facilities Services
"easy to use"
3.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

easy to use and upload files. plain layout Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

took 3 attempts to upload a file and it kick me out of expense while i tired to load up a ticket Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"Easy after the first time"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Ease of use to turn in travel expense report Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I would like it better if the AI would get receipts correct more often. Some of that could be my handwriting with tips. Review collected by and hosted on G2.com.