---
title: Emburse Expense Professional (formerly Certify Expense) Reviews
meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2444 reviews by the users' company size, role or industry
  to find out how Emburse Expense Professional (formerly Certify Expense) works for
  a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2444
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Professional (formerly Certify Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2,444
## About Emburse Expense Professional (formerly Certify Expense)
Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional&#39;s automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more.



## Emburse Expense Professional (formerly Certify Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Professional&#39;s **ease of use** exceptional, with intuitive features and convenient receipt uploads. (331 reviews)
- Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. (129 reviews)
- Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. (128 reviews)
- Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. (98 reviews)
- Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. (91 reviews)
- Users appreciate the **efficiency** of Emburse Expense Professional, enabling quick and easy expense management without unnecessary clutter. (89 reviews)
- Upload Ease (88 reviews)
- Intuitive (80 reviews)
- Mobile App (80 reviews)
- Expense Tracking (76 reviews)

**What users dislike:**

- Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. (109 reviews)
- Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. (47 reviews)
- Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. (38 reviews)
- Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. (33 reviews)
- Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. (28 reviews)
- Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews)
- Error Management (26 reviews)
- Learning Curve (24 reviews)
- Photo Issues (24 reviews)
- Confusing Categorization (22 reviews)

## Emburse Expense Professional (formerly Certify Expense) Reviews
  ### 1. Best Expense Report Software Available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Helps to ensure that I get reimbursed for my expenses, in a timely and easy manner.

  ### 2. Expense Submission made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

We moved from excel spreadsheeet submissions to certify. This is way faster and easier to complete now. as well, workflow approval is easier and more timely. People can do expense claims remotely and submit all without getting access to the internal corporate network now!

  ### 3. Effortless Integration with Room for UI Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alyssa A. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I appreciate how easy it is to integrate Emburse Expense Professional with Microsoft Office, allowing seamless submission of expense reports directly through the app. This integration has significantly streamlined processes, such as reimbursement for credit card transactions, client visits, internal expense reports, outings, and lunches, which has freed up a substantial amount of time for our accounts payable team by reducing manual processing. I also find the features for tracking receipts and expenses, as well as the controls and approval processes for expense reports, incredibly useful. The ability to efficiently import credit card transactions and provide training for internal users further enhances its usability. Overall, its ease of use stands out, making it a practical and beneficial choice for our organization.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I find the application could be more user-friendly.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I use the product to streamline reimbursements and receipt tracking, reducing manual processing for AP and making expense reports easier to manage.

  ### 4. Mostly easy to use once you learn the software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** February 12, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Being able to upload receipts via mobile app or email, autofill of expense info is generally accurate, being able to collect receipts in the wallet and batch add to a report, easy mapping of milage driven, being able to link multiple photos or receipts to a single expense.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Having to search for a project code for each individual expense (should be able to select one for the full report), Linking a second receipt photo to an expense is a little non-intuitive (there should be a button in the add/edit expense window and in the wallet to add a second receipt image)

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Easily provides thorough documentation to be able to bill clients for travel expenses.

  ### 5. Easy, User friendly and efficient!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corrina S. | Lab Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The ease of adding my receipts in different ways makes it so efficient.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I still don't have anything that I dislike as of yet. This has helped with petty cash reconciliation 100%

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Prior to using Certify I had to save all of my receipts and try to remember all my expenses. However certify has them available for me to see as soon as it updates. I have the ability to upload my receipts immeadiatley so as soon as the expense shows up in my wallet the receipt is automatically matched to the expense and I can instantly create an expense report to be submitted for reinbursment. I can literally reconcile my expenses as they are made without having to wait.

  ### 6. Simple but need to be organised.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** December 18, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

All invoices are uploaded into one place making storage and keeping track of records simple.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Need to have files in correct format. Working out how to remove files that were in the wrong format took time.  Navigating the site takes some practice.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Keeping track of expenses and keeping claims up to date.

  ### 7. Ease of use and record accessibility.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization

**Reviewed Date:** November 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to add receipts and keep organized. Also like that is keeps prior entry for quick entry.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I an struggling to find the downside as I have not had any issues.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

An easy way to submit and get approval and reimbursement on expenses. I like that it has our policy easily accessible to do quick checks.

  ### 8. very easy to submit expenses and split expenses- love the autofill feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** February 26, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

expense reports

  ### 9. Effortless Expense Tracking with Intuitive Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Adding expenses and attaching expense bills is straightforward, and the process for entering multiple expenses is even easier. I also appreciate the clear view that allows me to see all my expenses at once.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

At first, I found it challenging to add the bills, but now I have gotten used to it.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Having a platform where I can add all my bills as needed is very convenient.

  ### 10. Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** February 23, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease, mobile photos.  Ease of use, it is quite easy to use.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I do not yet dislike much of this program apart from these minimum field entry requirements.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I get reimbursed for expenses.

  ### 11. Quick and simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It’s really easy to complete your expenses and upload your receipts 

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Didn’t have any dislikes still does the job

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It easily sees if something is missing and highlights possible errors to prevent disapprovals

  ### 12. Very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations

**Reviewed Date:** December 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Simple to use, easy to submit report and upload receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes the system does not read the receipts so you have to manually add them.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

none to report

  ### 13. Office Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Reviewed Date:** February 27, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It tracks and upload your receipt of your purchases.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I have no dislike about the Emburse Expense.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have no problem with this system.

  ### 14. I usually use Concur, so this was a bit of a change for me.  But it was OK.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** November 26, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Being able to load receipts in to the report, once I got the hang of it.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the identification of employees not in the system

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting reimbursed

  ### 15. So far Good. Please incorporate "Sum of expenses" in the print out..

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** November 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

User Friendly and easy to upload the bills

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It doesn't show the sum of expenses when we take the summary print out.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Submitting the expenses in time.. sometimes, avoids sending hardcopy of the bills etc.

  ### 16. Very easy to use, makes expenses quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals

**Reviewed Date:** February 02, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Snap picture and record receipts. How much easier can it get?

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There is nothing I don't like about the software

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Time to do expenses, and ease of recordkeeping

  ### 17. .

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** February 06, 2026

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of uploading receipts and attaching them to specific expenses

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Back and forth approval process but that is an internal issue

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

.

  ### 18. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** December 31, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really like the autofill, it reads accurately from the uploaded PDFs

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

nothing as of now, I think the product is well built as of now

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

internet bills reimbursement

  ### 19. More guidance needed for wizard clean up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Its really easy to upload reciepts and reconcile those with the expenses imported from our corporate card. Its by far the easiest system I have used so far.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes the autofill algorithm will get things incorrect, so I still have to go in and manually fill it to make sure it syncs up with the imported expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's a lot easier than using Keybanks built in system, and helps me let my superiors know what are expenses are and why. It saves me so much time!

  ### 20. Quick and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** August 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love being able to capture receipts with my phone and auto load them into a draft expense.  Easy to use, and helps keep me organized for quick expense reporting.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Would be nice to be able to set recurring expenses, such as weekly per diem.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense management for travel assingments

  ### 21. Operations manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** August 18, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to navigate. I can add receipts easily and access wallet.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes there is a lag time on expenses made later in month when they actually show up in Emburse.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Keeping expenses in order each month

  ### 22. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** June 09, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I really like the mobile app so I can quickly upload receipts.  Also like the Map It function for mileage so I don't have to calculate mileage for my trips.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I can't think of anything I don't like about Emburse.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It makes keeping track of my expenses easy, particularly with the ability to use the mobile app and upload receipts right at the point I receive them.

  ### 23. Emburse Expense Professional (formerly Certify Expense)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry T. | Senior Finance Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I was easy to use and explain to others, uploading receipts but also tracking authorisation

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It wasn't plug and play into our ERP system

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

A proper authorisation workflow

  ### 24. The system is relatively easy to use, the only challenging area is splitting expenses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** August 21, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of uploading receipts and adding items to the wallet. The site is straightforward to navigate.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Splitting receipts is challenging. When emailing an invoice, the content of the email if often flagged as the receipt and not the attached invoice.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Unsure.

  ### 25. Easiest ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to use and edit, submit and approval is fast

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the exchange rate is not matching the same rate as my credit card charged for a non-canadian purchase, so I missed ~ $20 due to this currency charges different .  

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Multi trips in one day

  ### 26. It is simple to learn and use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** August 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

simple to use and app on phone makes it easy to add receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

it can be a challenge to get the codes when imputing through the mobile app

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

imputing of receipts in a timely manner.

  ### 27. Intuitive user experience, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace

**Reviewed Date:** August 01, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Intuitive user interface, easy to import receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

While the import tool does well with pictures of receipts, it did not seem to auto-populate from a .pdf

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It makes it easy to submit expense reports

  ### 28. User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods

**Reviewed Date:** August 11, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Integration of the tool via the app feature to capture receipts and submit expense reports

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Filling in all the meta data about the expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Ease of submitting expense reports

  ### 29. c

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** June 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It was easy to upload the receipt and to edit the amount I was claiming.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I dislike that when I was looking to submit an expense claim, I disregarded the Reports section because I thought they were for management to run reports on expenses claimed.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's an easy way to claim expenses.

  ### 30. Marketing for Highland Homes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** May 20, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I use your mobile app to upload my receipts and once I sync my cell it adds the receipts so submitting my monthly expense report usually runs smooth. It saves me time as well, so I can add my receipts as I go.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Occasionally my uploaded receipts do not get linked, so sometimes I have to load them twice. Could be my internet, however.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

n/a

  ### 31. Mostly functional with hiccups on creating the report

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production

**Reviewed Date:** August 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy upload of receipts on the go by photo

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Receipts and credit card payments sometime don automatically match

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

None

  ### 32. Lodging Reimbursement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 30, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is easy to navigate and upload documents.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It is a little unnerving the first few times until the reimbursement has been reviewed.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Delay in expense reimbursement.  This tool helps me get my reimbursement much quicker than other programs I have used.

  ### 33. It could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Events Services

**Reviewed Date:** May 27, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Getting better at uploading receipts so that is nice

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I do not like that you can not tell it "this is not a dup charge there are just two that are the same amount"

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have to use it

  ### 34. Quick and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I upload receipts as I get them and it automatically starts an expense report for me at the beginning of the week. All I have to do is open it and check to make sure everything is there and hit submit. Very simple and saves a lot of time.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't use all of the functions within certify. For what I use it for it works great.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Being able to upload receipts and have the report auto generate saves a lot of time and also keeps me from saving receipts all week.

  ### 35. Making Travel Expenses Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources

**Reviewed Date:** May 02, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Can use with Mobile App, easy to upload and track expenses.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes there are errors that don't make sense. Like duplicate tolls that are clearly for different areas of GS Parkway.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting reimbursed easily and quickly.

  ### 36. Women's Conference

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers

**Reviewed Date:** May 22, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to use for adding receipts.........

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

unsure as I only used it a couple times.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

the ease of being reimbursed from work

  ### 37. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda K. | VP of Program Operations and Execution, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

If you are uploading receipts before the report is made it is super easy to complete and turn in on time

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sending receipts through email does not always compute - our phsical address is 3550 on our email and there have been a few occurrences when the software reads the email as the transaction amount is $3550. I am not the only one that that has happened to

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Amount of time it used to take to fill out and approve expense reports - much faster now

  ### 38. Easy to use, great platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** May 14, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The ease of uploading a picture of the receipt.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes the duplicate expenses can be difficult to navigate. Uploading receipts from phone.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Mileage tracking

  ### 39. Emburse is user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** May 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Availability to load items from a phone App.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Enlarging receipts isn't as user friendly.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

n/a

  ### 40. Certify greatly streamlined our expense reimbursement process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin M. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

An invaluable feature of Certify is being able to forward my hotel invoices and other PDF receipts directly into my wallet.  I also love the reporting function to be able to roll up my divisions travel costs quickly and easily.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The autofill of basic fields from a photo of a receipt is hit or miss.  I was expecting that option to work better.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Eliminated a ton of paper and the manual movement of this paper from department to department.  It has condensed and sped up our whole process and eliminated the cost and inconvenience of postage and overnight bills for our remote associates to forward to home office.

  ### 41. Our company LOVES the Certify platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julie C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

We loved that we were able to customize Certify to our companies needs.  We don't have a typical approval process and Certify was the only company who said they could help us - AND THEY DID!  Our employees also love the ability to take pictures using the app so there is no need to risk losing receipts!

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

My only issue with Emburse Certify is billing.  It is near impossible to get a hold of a billing specialist, and when you do, you don't get the same person twice.  I've needed help for almost a full year now - and I have been trying to PAY the bills.  But every time I respone to an email it just goes to a "pool" and it's never the same person answering.  I've had to re-explain things more times than I'd like to count.  I still don't know if we are at a zero balance.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Our employees get reimbursed quicker and it has helped tremendously with book keeping and coding.  Love the integration with QuickBooks!

  ### 42. Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

it was easy to use, simply download your receipts and add comments and you are done, simple as that

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

nothing, everything was easy to do. just download and go

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

makes it simple to go along with your day, no matter how hectic it may be

  ### 43. It is ok but has its issues.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Uploading receipts is much easier than pervious software.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There are a few issues with regards to it picking up the data that is on the receipt correctly. It also overrides information put into the receipt if 1 small thing doesn't match up perfectly. We also have issues with it saying there are duplicate charges when there is not as we have people who book hotels for multiple people at the same time.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

We are able to have all travel expenses and credit card expenses in 1 module versus them being in seperate places.

  ### 44. friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to upload receipts and link to a report

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Some times it flags as duplicate item/receipt... should have a way to differentiate the report item.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No problems

  ### 45. Clear, simple, user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Guidelines for reimbursement were clearly communicated multiple times and across platforms.  Ability to e-mail receipts to wallet was AMAZING.  Certify was very simple to utilize and aesthetically pleasing as well.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Everything was fantastic!  No troubles or concerns

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Have not used prior

  ### 46. Certify is getting better.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify is relatively easy to use and upload the receipts for reimbursements.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Populating fields when the reciept is not straightforward.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

There isn't really issues needing to be solved.

  ### 47. easy to use and the app makes quick work of submitting receipts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Using the app on smartphone to submit receipts.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

need to zoom in to see details on receipts when processing expense reports.  not that big of a deal though

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

None really

  ### 48. Using Certify to track my expenses is quick and easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Expenses can be done very easily on the road using the Certify App.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

If we did not have the in-house training and demonstrations by Athena Gazikas, it may have been a bit more difficult.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It facilitates the cumbersome task of accounting for all expenses.

  ### 49. painless and intuitive user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

the instructions were very clear and I was able to submit receipts very easily.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

nothing really, I think anyone could learn how to use it by taking the required training.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I paid out of pocket for per diem expenses and this app will allow my employer to reimburse me

  ### 50. Certify expenses refund

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to upload receipts in the system and to send them for approval

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

it doens't separate and recognized that personal mileage it is very different that just uploading regular receipts and still asks for same questions related to vendor and a picture of the receipt. It also doesn't show the amount of money that you will be getting once you put the mileage in. I have worked with many other systems that were much user friendly and you did not have to take a picture of the map used. Routes are always changing due to traffic so it is hard to just look on line and pick the least amount of miles for that route just to be able to fill all the spaces in the system. This shoud be changed in the system, it is  nuisance.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

There are no problems to solve just expense all travel expenses for me.


## Emburse Expense Professional (formerly Certify Expense) Discussions
  - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote
  - [Can I adjust the default map generated when I &quot;Map It&quot;?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote
  - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote
  - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote
  - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote

- [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?filters%5Bsentiment_snippet%5D=1908938&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A58%3A36+-0500&secure%5Bsession_id%5D=1cdb017b-f838-4d2f-997f-661d8f5b6ace&secure%5Btoken%5D=04622a044ae8b866cba404650e264f266c678747310f6a7b188d9496d4a2aec9&format=llm_user)
## Emburse Expense Professional (formerly Certify Expense) Integrations
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Sage X3](https://www.g2.com/products/sage-x3/reviews)

## Emburse Expense Professional (formerly Certify Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Planning**
- Customizable Templates

**Approval **
- Rules
- Workflows
- Submit

**Invoice Management**
- Capture
- Repository

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Supplier Management**
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Invoice Processing**
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Supplier Information**
- Profiles
- History

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

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