AN
Verified User in Information Technology and Services
"Random"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Intuitive tool for expense management, works well. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I have no issue with the tool, my only issue was file conversion for receipts which I was able to resolve Review collected by and hosted on G2.com.

AN
Verified User in Oil & Energy
"Easily accesible"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Having the easy way of uploading receipts on the app and able to retrieve it when doing the claim via company portal. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

No heart burning issues with emburse enterprise. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
"It's part of my job"
2.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

There aren't as many hoops to go through compared to the old application we previously used. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Once you enter an expense and you have to edit it, it isn't very clear if you're going to delete the entire expense, or are just removing from the expense side back to the right side, where you can itemize, change acct. numbers, etc. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
"Usually excellent. Glitches can be overcome by restarting the documentation process ."
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The menu driven system is easy to use and minor issues can be resolved. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

The occasional glitch in entering data when the system does not recognize or retain the entered data in the saving process. Review collected by and hosted on G2.com.

AN
Verified User in Higher Education
"Accountant"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy to view , approve and reject the transactions. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There is limitation to keep the records under the same user. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
"Fast, clear and organized your historical claims"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I can see all the expenses I've submitted in the past, allowing me to follow a guide when I need to submit something similar. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

the UI is not clear at all and I feel that there are missing help boxes on hovering or with an explicit question mark/info button along side each field or category or whatever Review collected by and hosted on G2.com.

Jenifer G.
JG
Jenifer G.
Small-Business (50 or fewer emp.)
"Chrome River Expense"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Seeing how AI is making the platform more user-friendly and automated. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I am a hands-on person and would like to see some face-to-face training opportunities for administrators. The online training is okay, but I do better with in-person training where I can ask questions. Review collected by and hosted on G2.com.

AN
Verified User in Education Management
"have only been using Emburse for 2 months"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

being able to select accounts with an icon Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

nothing at this time as I have only used the platform briefly Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
"really like the Uber integration"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I really like the mobile app, and the web version Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

sometimes it is hard to figure out how to add receipts to you expense report, if doing so mannualy Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Business partner of the seller or seller's competitor, not included in G2 scores.
"I have only been using this software for 3 months"
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I don't have much experience with this software-since I have only been using it for 3 months. I'm still learning. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I can't really tell you. I have only been using this software for 3 months. Review collected by and hosted on G2.com.