RD
Rakesh D.
Account Manager
Small-Business (50 or fewer emp.)
"Intuitive, Efficient Approval Flow with Helpful Push Notifications"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I like how it keeps everything moving with clear push notifications. The approval flow is transparent and efficient, the app is very intuitive, and the system automatically extracts data from receipts, which minimizes manual errors. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

What I’m not entirely convinced about is that it sometimes slows down when loading large reports, which ends up delaying the process. That’s all. Review collected by and hosted on G2.com.

AN
Verified User in Construction
"Mechanical supervisor as my job. A good tool for expense claim"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

It saves papers. when I use it, the logical line is clear. It's easy to correct when mistakes has been found. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Nothing , It takes time to learn a new tool. However, It would be helpful if we have several instructions which are 100% suitable for employees. We could learn it easier Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
"Quick and easy was to submit exprenses"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Just user-friendly overall for me. The drop downs, the use of pictures for each category, the way it alerts you before you submit. It looks like a daunting system, but it is so easy when you use it. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

At times it was difficult to delete mistakes. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
"Usable but could be much improved"
3/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The upsides of using it are the email notifications reminding you to submit expenses. I like that tiles are easy to navigate and are named in ways that are easy to understand - just wish there were more of them for more diverse areas of products and services. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There need to be more tiles - we need more specific options as well as more broad buckets that we can use for multiple expenses and then specify the details in the notes section. Similarly, we need the mobile app to improve tremendously. The mobile app doesn't let you see the expense needed until you go to create one - the process should work in reverse. Let me see the charges needed and then I can create a report from there. The mobile app is horribly designed and virtually unusable. The computer app is preferable and better - although that one needs to be adjusted as well - it should be easier to go back and edit expenses or see what I have input in the past. Sometimes it takes cumbersome navigating and multiple clicks until I can even see whether it was direct, indirect, or field. Review collected by and hosted on G2.com.

AN
Verified User in Defense & Space
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very good...needs more informational button while using app."
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Allowing me to recall an expense report AND the automatic per diem calculator Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

No Comment....No Comment...No Comment....No Comment Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
"If there were a few more optimizations, I think this could be an easy 10/10."
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I like that I am able to search for specific Chrome River reports when reconciling expenses, especially for reports made by colleagues. The ease of use has improved like the new packets implementation (huge huge improvement!) Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Again, implementing the optimizations I suggested would make this easily a great tool for accounting - without it, I do feel my workflow is hindered a bit. Review collected by and hosted on G2.com.

AN
Verified User in Facilities Services
"EXPENSE REPORTS"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

THE EASE OF ACCESS WHEN INPUTING BALANCES Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

A REAL-TIME UPDATED CARD BALANCE WHEN VIEWING Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Intuitive UI That Makes Receipt Uploads a Breeze"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Chrome River is has a good user interface and is intuitive to use and upload receipts. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I don't have any major dislikes. Sometimes it can get repetitive if you have multiple receipts to upload but it does make the process smoother. I suggest to save your expenses and upload at once. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
"Complex, but navigable"
3.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Clear warnings when selections are non-compliant, with helpful suggestions Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Some things seem redundant, though this might be a user error. For example, one can select flights at multiple points within the process: as an individual reimbursement or attached to general travel Review collected by and hosted on G2.com.

AN
Verified User in Logistics and Supply Chain
"Excellent UI"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Everything is available to you on one screen. Nothing requires you to go to a different page or URL. Also, the AI-assisted receipt scanning is A1. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I'm unable to copy similar trips taken. This would greatly increase the efficiency of submitting expense reports. I take the same trip biweekly. Review collected by and hosted on G2.com.