Vaibhav P.
VP
Vaibhav P.
Business Finance Consultant
Enterprise (> 1000 emp.)
"Best Application for multiple things - expenses"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

The application feels more smooth compared to earlier. Expense creation and submission is quick, and attaching receipts is very easy. I also like that the approval flow is clear and we can easily track the report status. Overall it has become more user-friendly and convenient for daily use. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Sometimes the system becomes slow while opening or reviewing expense reports, especially during approvals. There are occasional loading delays which affect the experience. Performance and speed can be improved further to make the process smoother. A faster search for past reports would also help. Review collected by and hosted on G2.com.

Marcus C.
MC
Marcus C.
Academic Support Specialist
Enterprise (> 1000 emp.)
"Intuitive Expense Tracking Made Easy with P-Card Integration"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

I like how intuitive the system is. Having it connected to my P-card makes tracking expenses a breeze. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I have had some difficulty editing certain fields, but this may be because I am new to the platform. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"We can do better"
2.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

You see all of your expenses that have not been expensed. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Taking photos of receipts and then sharing them on the platform. AI should be able to see that we are traveling and be able to categorize each charge and expedite reimbursements quickly. Perhaps have a site where this is organized and we simply check off each expense as we go real time. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Too Many Clicks: Emburse Expense Enterprise Feels Complex and Time-Consuming"
2/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

What I like best about Emburse Expense Enterprise is that its service is electronic over physical paper. So it's possible to take photos of receipts and upload them to a main folder and then search with the AI feature to find the date of the upload and get it attached to the correct expense report. Being able to create groups of individual members on my team is also helpful, although a new group has to be created to adjust people, if I haven't been left behind on that update. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I dislike that it's still complex and time consuming to use. Way too many clicks to get to where I need to be. Learning how to use it is a curve that's not intuitive, which gets annoying when it's a process to relearn how to use it each month or every other month of assisting my boss in compiling his expense report. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"Easy and Efficient"
2.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Being able to upload the receipts with a cell phone camera on the go is great for business trips. Makes cataloging a long trip's expenses way easier. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

I don't need a reciept for meal per diem, but I do for the daily incidentals. That's the only real annoying part of this app. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
"I don't know what this title is for and don't know how to enter it"
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Clearly structured and the UI feels streamlined Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

It's okay once we figure out the company's expense policy. Would like to have more intelligent features like extracting dates / amounts from receipts, understand the company policy natively so it can put a cap on the amount to reimburse. Actually I'd like to see the total I have reimbursed in a year (not sure calendar year or fiscal year, still a company policy question) of each category. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"Weekend crew appreciation"
5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Easy to use once you've used it a few times. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

Found it a little difficult the first few times. I had large gaps between usage, so it was a little confusing figuring out what to choose for the expense. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Emburse Automated Our Expenses and Paid Employees Faster"
4/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Emburse has taken us from having our employees fill out manual monthly expense reports to completely automated expense system which automatically codes transactions using AI and gets our employees paid faster and more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

So far, there has been nothing that I dislike about this software. Review collected by and hosted on G2.com.

AN
Verified User in Banking
"Platform excels at ease of use."
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Emburse AI extracts data accurately from receipts. The system is fairly intuitive. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

The guide documents on the Emburse website appear to be a bit outdated, or maybe they aren't relevant for my organization's implementation. I got confused when reading the instructions but found it easy to click around until I submitted the expense correctly. Review collected by and hosted on G2.com.

AN
Verified User in Entertainment
"Emburse analytics is easy to use and straight forward."
4.5/5
What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?

Ease of use and functionality. Expense reporting is easy. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?

There was nothing I disliked except having to key in 40 characters on this portion of the survey. Do you really want to force people to write bad things about the platform? Review collected by and hosted on G2.com.