---
title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2329 reviews by the users' company size, role or industry
  to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works
  for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2329
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,329
## About Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.



## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews)
- Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews)
- Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews)
- Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews)
- Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews)
- Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews)
- Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews)
- Speed (33 reviews)
- Mobile App (30 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews)
- Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews)
- Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews)
- Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews)
- Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews)
- Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews)
- Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews)
- Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews)
- Difficult Navigation (19 reviews)
- Inaccurate Results (19 reviews)


## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
  - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote
  - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote
  - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote
  - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote
  - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote

- [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?filters%5Bnps_score%5D=2&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A23%3A06+-0500&secure%5Bsession_id%5D=c2133a34-1bbc-4eca-b602-9804581732e9&secure%5Btoken%5D=4d86d1f5e3022d5bc2329ade3d8e448479c0447c8433cfb02ad25253dd0eea08&format=llm_user)
## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Complex Approval Workflow
- Generative AI

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,052 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,663 reviews)
  - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews)

