---
title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2329 reviews by the users' company size, role or industry
  to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works
  for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2329
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2,329
## About Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.



## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews)
- Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews)
- Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews)
- Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews)
- Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews)
- Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews)
- Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews)
- Speed (33 reviews)
- Mobile App (30 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews)
- Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews)
- Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews)
- Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews)
- Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews)
- Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews)
- Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews)
- Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews)
- Difficult Navigation (19 reviews)
- Inaccurate Results (19 reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews
  ### 1. Emburse Chrome River Expense is consistent and remains easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor S. | Student, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like how they have updated the main page to make it even more simple to navigate. The site continues to get expense refunds back quickly. They also made customer service easier to contact and they have continued to help me. I was recently locked out of my account and they got back to me almost instantly and fixed the problem. I have also noticed that they have helped organize the funding sources that I use and I no longer have to manually input the numbers, which is very nice. 

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

While it is still very easy to use and organized, some of the more complicated receipts are hard to input. Also, there have been a few times the website has crashed while I am in the middle of implementing a reimbursement, and my progress was not recovered an dI had to start again. These would be some minor fixes.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I dont need to rely on communication with people to get expenses, I can just submit it into the system not have to worry about getting in contacr with anybody.

  ### 2. Effortless Expense Management with Emburse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriela C. | Communications Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like how Emburse Expense Enterprise keeps a nice record of everything related to my expenses. It's super easy to use, especially with so many easy categories to allocate expenses to. For transportation, there's flight, ground transportation, mileage, etc., and if I use Uber or Lyft, the receipt automatically uploads to my Emburse account. Plus, I can easily take a picture of receipts with the app on my phone and upload them. The initial setup was super easy, both the desktop version and the app.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I've had a couple of instances where I can't find the receipt to allocate to my expense. For example, I upload the receipt and I incorrectly selected a different receipt, but when I go back to find the correct one, I can't find it. I think it would be helpful to have a history/library of previously uploaded or utilized receipts.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I use Emburse for personal workplace expenses needing reimbursement. It keeps a nice record of everything, is super easy with category allocation, and makes uploading receipts easy via the app.

  ### 3. Simplifies Expense Tracking and Minimizes Errors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amit M. | Expense Manager., Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

In my experience, what I appreciate most is how much it simplifies the process and helps me minimize errors. It’s a comprehensive and reliable tool that lets me track my expenses in an organized way.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I’ve noticed that the customization options for some reports are a bit limited. It would be great if you could add more options so they can be tailored more easily and made even better.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Since I started using this tool, I’ve noticed several benefits. For me, the most important one is that it has significantly reduced my workload. The automation makes uploading and sending receipts much easier, which really helps lighten our day-to-day tasks. I also love that the reports are detailed, as they allow us to track expenses more clearly and improve financial control.

  ### 4. "It's smooth and efficient platform, with features that support quick and accurate task completion."

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** June 16, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I like best about Emburse Expense Enterprise is how intuitive and user-friendly the platform is. It streamlines the entire expense reporting process, making it easy to submit, track, and approve expenses efficiently. The interface is clean and organized, and I especially appreciate the automation features that reduce manual work and improve accuracy. It’s a reliable tool that helps save time and ensures compliance — a great asset for our team.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

One of the standout features of Emburse Expense Enterprise is its streamlined workflow. It makes expense reporting incredibly efficient, with smart automation that reduces manual entry and speeds up approvals. I also appreciate how accessible it is — whether on desktop or mobile, it’s easy to navigate and keeps everything organized. Overall, it’s a dependable tool that enhances productivity and simplifies financial processes

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

"Emburse Expense Enterprise is helping streamline the expense reporting process by reducing manual paperwork, improving accuracy, and speeding up approvals. This has allowed me to save time, stay compliant with financial policies, and focus more on core responsibilities rather than administrative tasks."

  ### 5. Great Reporting Capabilities and Easy Approval Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** June 09, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

As an AP Approver, I find the system intuitive and easy to use for reviewing and approving expense reports. The reporting and analytics capabilities are excellent, and the ability to export data to Excel for additional analysis is especially useful.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

One of my responsibilities is reviewing receipts and per diem claims for business trips. A recurring challenge is that employees sometimes submit expense reports without properly scanning or attaching supporting receipts, making them difficult to review. In such cases, I have to return the reports and request that the receipts be uploaded again before I can approve them.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense Enterprise simplifies the management of employee expenses by providing standardized approval process. It improves visibility, reduces manual effort, helps ensure policy compliance, and enables efficient tracking of both employee-paid and corporate card expenses. The reporting and analytics features are particularly beneficial, allowing us to perform additional analysis and maintain better control over spending.

  ### 6. Big Step Up in Expense Tracking and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** John E. | Agile Coach, Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The most helpful aspect of Emburse Expense has to be the easy-to-use categorization features, that enable you to easily identify areas of expenses incurred, document them quickly, and see your overall expense report immediately, as you build it.  The UI is extremely easy to use and intuitive, even for first time users, and the time it takes to document a full expense report is definitely reduced from previous expense reporting tools that we've had.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Although handled on an organization-by-organization basis,  the categorization options can often seem to roll over each other and without clear examples or documented rules for each category, selecting the right one can cause a negative experience.  Additional time should be dedicated to setting up categories with easy-to-understand rules and guides.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Previous expense tracking tools we used acted more like spreadsheets and outlined, line by line, whatever you entered.  They offered selections for things like expense categories, dates, etc. but they did not contain the easy-to-use UI of Emburse Expense, and they also did not offer the incredibly easy-to-upload receipt tracking feature.  All in all, using Emburse Expense has saved me significant amounts of time and increased my accuracy with regard to completing reports timely.

  ### 7. Emburse Expense has streamlined our T&E Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The automation.  Prior to Emburse Expense (formerly Chrome River) our T&E process was very manual - Emburse brought our T&E process into the 21st century, allowing the process to become highly automated, thereby reducing pain points and making it easy to use.  Customer Support has been great - they have been attentive to any issues we've encountered, and our initial implementation process was thorough and relatively painless.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The mobile app was slow at times , but Emburse has made improvements, making the app more user friendly for all types of expenses.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense has removed a lot of the manual processes that used to exist in our T&E system.  From the user, all the way through the approval process and payment, Emburse has tremendously improved the efficiency of our T&E process from start to finish.  Gone are the days of paper expense reports and baskets of support.  Emburse has streamlined everything, and the OCR makes capturing the data simple.

  ### 8. Emburse Expense Enterprise: User-Friendly and Consistently Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucrecia M. | Executive Assistant at Databricks Costa Rica, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I find Emburse Expense Enterprise to be a very user-friendly tool that’s consistently reliable and always working when I need it.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I think this tool is easy to use. However, it also includes a lot of options that aren’t always useful. That said, I understand that this isn’t really an issue with the tool itself.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It’s always up to date and, as I mentioned, it’s a very reliable platform. It helps me keep my executives’ expenses current and well organized.

  ### 9. It's the easiest way to code expenses than anything else I've used in 20 years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** February 17, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Upside is that it stores the information easily and the coding process of clicking codes and allocating them is very simplistic.  I like the icons and the ease of the fields to select to enter the information. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's cumbersome sometimes to switch from one expense report to another, or including fledgling receipts that are not inserted into one of the draft reports already.  I found it difficult to back out of a report, and then attach a un allocated receipt and then include it into a report.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Solves the ease of coding expenses which is always a hard thing to make the time to do. It's also easy to do on PC or on the phone app.  having the ability to do either one is quite handy.  Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer.

  ### 10. Robust and Dynamic Expense Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jordan K. | Director of Finance/Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Our team has loved the imrpovements in automation, customization, and ease of use. We also love how easy it is to be an administrator with Expense. We have full control over configuration of everything - from UDAs, Workflow, Submit Compliance, and Export configurations.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This isn't so much about Expense, but about the Emburse platform as a whole. We love the backend configurability for the Pre-Approval and Expense modules, but we wish we had the same functionality/ability for PO and Invoice. For PO/Invoice, we still have to submit tickets to Emburse for them to do the configuration on the backend. While they are quick/efficient to respond, it would still be nice to own that process on our side like we do with Pre-Approval and Expense.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

We utilize Chrome River for PO and Invoice processing, so including Expense managment (both Pre-Approval and Expense modules) has simplified our end-user experience by having everything in one palce for our staff to handle their financial responsibilities. We also leverage Emburse's virtual credit card program (Emburse vPay), which natively works with the Expense Management platform, making it a seemless and efficient process.

  ### 11. Intuitive Expense Tracking Made Easy with P-Card Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus C. | Academic Support Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like how intuitive the system is. Having it connected to my P-card makes tracking expenses a breeze.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I have had some difficulty editing certain fields, but this may be because I am new to the platform.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is solving having so many platforms to consolidate at the end of the month. Emburse streamlines things into a simple, single platform which saves time and frustration.

  ### 12. I don't know what this title is for and don't know how to enter it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 30, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Clearly structured and the UI feels streamlined

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's okay once we figure out the company's expense policy. Would like to have more intelligent features like extracting dates / amounts from receipts, understand the company policy natively so it can put a cap on the amount to reimburse. Actually I'd like to see the total I have reimbursed in a year (not sure calendar year or fiscal year, still a company policy question) of each category.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

reimbursement

  ### 13. Weekend crew appreciation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to use once you've used it a few times.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Found it a little difficult the first few times. I had large gaps between usage, so it was a little confusing figuring out what to choose for the expense.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It's an easy way to process the corporate card and I have had no issues keeping up and getting done in a timely manner.

  ### 14. Platform excels at ease of use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** June 05, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Emburse AI extracts data accurately from receipts. The system is fairly intuitive.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The guide documents on the Emburse website appear to be a bit outdated, or maybe they aren't relevant for my organization's implementation. I got confused when reading the instructions but found it easy to click around until I submitted the expense correctly.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The business problem is the need for reimbursement for educational expenses incurred by my work activities.

  ### 15. Emburse analytics is easy to use and straight forward.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment

**Reviewed Date:** June 08, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Ease of use and functionality.  Expense reporting is easy.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There was nothing I disliked except having to key in 40 characters on this portion of the survey.  Do you really want to force people to write bad things about the platform?

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Once again, I had nothing to say here but am being forced to key in 40 character, please change this.  Made me want to quit survey.

  ### 16. This was a quick experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** June 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I had a great experience with Expense Enterprise. The interface is simple and easy to use. I was able to submit my first report without error or cause for delay

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

n/a I cannot give a review because nothing that I came across gave me any hardships

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I currently have no other way to document my expenses.

  ### 17. Efficient and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching

**Reviewed Date:** May 01, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

On a bookkeeping side, utilized the right way would be very helpful. and user friendly for just about anyone and could be used in most any company setting.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

There may be some minor adjustments needed. For example, for me I see most of the people by pass put the starting point and destination in when they are entering their milage. They could enter anything and I would have no idea if it right or wrong, because my CI team work remote and travel alot.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I like the receipt scanning, and it reads most of time, amounts and date automatically. Images are clear and easy to read. Its handy for my team because they can access it from their phones.

  ### 18. was difficult in the beginning, but now it comes out very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning

**Reviewed Date:** August 02, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

they are very welcome to help in particular John Gellido he is absolutely helpful and very professional

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

at time can be confusing, but once I use it often it's very easy to navigate

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

no issues

  ### 19. somewhat easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking

**Reviewed Date:** May 26, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

somewhat easy to use without needing traning.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Some, of the classifications are confusing, such as entering a business expense that is a business development meal but requiring that you add an external attendee when, in fact, as a salesperson, I need to sell myself to internal departments.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It is solving the problem of not having an efficient system where we can upload receipts and submit easily for reimbursement.

  ### 20. In education/CP, I simplify expenses, track easily, save time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** May 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Emburse Expense Enterprise makes expense reporting effortless by streamlining submissions, simplifying approvals, and providing clear tracking. It saves me significant time, reduces errors, and allows me to focus on more impactful work in the education/CP sector.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

While Emburse Expense Enterprise is efficient overall, I find the interface occasionally less intuitive, with certain workflows requiring extra clicks.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse Expense Enterprise solves the challenge of manual expense reporting by streamlining submissions, automating approvals, and providing real‑time tracking.

  ### 21. I believe Emburse Enterprise is an excellent product and very user friendly .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** August 10, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I enjoy how easy it makes my job when submitting expense reimbursements or requesting checks to pay invoices.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't like that I cannot bookmark Emburse and that I always have to find the link.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Emburse doesn't solve any problems for me.  It assists me in obtaining expense reimbursements for the attorneys I support and it assists me in getting vendor invoices paid in a timely manner.

  ### 22. Easy to Use with Helpful Automatic Expense Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It’s easy to use, and I like the automatic application of expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

This is a bit confusing for a first-time user. sometimes struggle to find the exact steps for selecting expenses or itemizing complex receipts for hotels and meals

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Mobile Accessibility, Increased Visibility and Time Savings:

  ### 23. Easy to use and friendly interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carolina G. | Sr Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The intuitive interface makes it remarkably easy to capture receipts through the mobile app, automatically extracting key data points and eliminating manual entry headaches. Unlike competitors like Concur or Expensify, Chrome River's drag-and-drop functionality and configurable dashboard allow me to organize expenses exactly how I prefer, saving valuable time during my weekly submissions. The system's smart OCR technology is impressively accurate in reading receipts, while the automated policy compliance checks help prevent errors before submission. I particularly appreciate how the platform remembers frequent expenses and vendors, making recurring weekly submissions nearly effortless. The real-time currency conversion and integration with corporate credit cards further demonstrate how Chrome River truly understands and caters to end-users' needs, making it my preferred choice for expense management.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

While Chrome River Expense offers a robust and generally user-friendly expense management platform, it falls short in modern integration capabilities that could significantly enhance its efficiency. Despite its strong OCR capabilities and intuitive interface, the platform lacks seamless integrations with commonly used business services like Uber, Lyft, and food delivery apps, forcing users to manually input these frequent expenses. The absence of AI-powered predictive analytics and smart automation features means users still need to perform redundant steps in expense categorization and allocation, particularly for recurring expenses. For instance, implementing AI could automatically predict expense categories based on historical data, vendor recognition, and spending patterns, reducing the manual effort required in expense reporting. Additionally, real-time integration with popular business apps would eliminate the need for receipt uploads and manual entry altogether, streamlining the entire process. As competitors continue to advance their AI capabilities and third-party integrations, Chrome River needs to evolve in this direction to maintain its competitive edge in the expense management space.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Chrome River Expense has revolutionized my expense management workflow by eliminating the tedious manual processes I previously faced with spreadsheets and paper receipts. As a frequent business traveler, the platform helps me efficiently track and submit all my expenses, from hotel stays to client meals, directly through their mobile app while on the go. The system's automated receipt capture and storage has eliminated the stress of losing important receipts, while its built-in compliance rules ensure I'm always within company policy before submission. The platform's ability to handle multiple currencies and automatically calculate exchange rates has been invaluable for international expenses, saving me significant time in calculations and conversions. Additionally, Chrome River's approval workflow provides clear visibility into the status of my expense reports, and the automated routing to appropriate approvers has drastically reduced reimbursement times. The dashboard's spend analytics also helps me better understand my expense patterns and maintain better budget control, making it an indispensable tool for my business expense management needs.

  ### 24. Emburse Expense Enterprise: A streamlined and Faster Experience 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sean S. | Medical Education Program Coordinator, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I've noticed that the overall speed and responsiveness have improved significantly compared to my earlier experiences. Submitting reports and uploading receipts now feels much faster, ad the platform is better at handling multiple attachments without lag. I also appreciate the recent interface updates, which make navigation smoother and less confusing. These changes save time and reduce frustration, especially when I'm submitting  multiple reports in a single session. 

Overall, the recent improvements have made Emburse Expense Enterprise a much more efficient and user-friendly platform, which is why I've raised my rating to a 9 out of 10. 

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Although the system is much faster now, there are still times when the receipt scanning feature struggles to capture details accurately. This requires extra manual entry, which slows down the process. A more reliable auto-populate function for vendor names, dares, and amounts would be a big improvement. It would also help if the dashboard offered clearer tracking of where each report stands in the approval chain, so users don't have to email approvers for updates. 

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It provides a centralized platform for expense and reimbursement management. This ensures compliance, creates a clear audit trail, and allows reports to be tracked and approved electronically. While it can be time consuming, it ultimately benefits the organization by standardizing the reimbursement process and reducing errors compared to manual methods.

  ### 25. Easy to Report

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is a friendly system in order to make my expenses reports

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I am understanding that this system as all have room to improve

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Do my reports on time

  ### 26. Seems very simple and straightforward, intuitive UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** June 28, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Not sure I've only used it for 2 expense reports. It's quite intelligent at labeling expense types. The email function works well too.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I don't have anything I dislike about Emburse so far

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

An organization space for receipts I don't want to hold physical copies of

  ### 27. It's just so simple and awesome to create expense and submit in few minutes.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy

**Reviewed Date:** May 21, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Simply Cool and easy to fix if the system requires additional details like invoice no.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Currently the snaps have to get organized by week, month and year, so that gives user a super quick data to attach the right CR snaps for the respective invoices.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Sorting required by week, month and year to quicky attach the right docs/images to the invoice for approval.

  ### 28. Emburse Expense Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The ease of its use . Easy to attach receipts using the app as well.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Works great.  Nothing negative about it.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

nothing that comes to mind.

  ### 29. Good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Easy to follow instructions and to clear

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

itemization for few like hotel.Didn't make much sense to me might have a specific usecase which i am not aware of.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

automerge is helping , link with uber receipt is helpful would look forward to more such where do not have to save physical receipts which are likely to be misplaced or download from different apps

  ### 30. Intuitive, Efficient Approval Flow with Helpful Push Notifications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rakesh D. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like how it keeps everything moving with clear push notifications. The approval flow is transparent and efficient, the app is very intuitive, and the system automatically extracts data from receipts, which minimizes manual errors.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I’m not entirely convinced about is that it sometimes slows down when loading large reports, which ends up delaying the process. That’s all.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It has saved me a lot of time by completely eliminating paperwork and automating refunds. It also helps me spot spending patterns and reduce unnecessary costs.

  ### 31. Mechanical supervisor as my job. A good tool for expense claim

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** May 26, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It saves papers. when I use it, the logical line is clear.  It's easy to correct when mistakes has been found.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing , It takes time to learn a new tool. However, It would be helpful if we have  several instructions which are 100% suitable for employees. We could learn it easier

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I am new user, not sure

  ### 32. Quick and easy was to submit exprenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Just user-friendly overall for me. The drop downs, the use of pictures for each category, the way it alerts you before you submit. It looks like a daunting system, but it is so easy when you use it.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

At times it was difficult to delete mistakes.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I can submit business expenses easy and quick. It helps with the faster approval process.

  ### 33. Excellent UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** May 22, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Everything is available to you on one screen. Nothing requires you to go to a different page or URL. Also, the AI-assisted receipt scanning is A1.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I'm unable to copy similar trips taken. This would greatly increase the efficiency of submitting expense reports. I take the same trip biweekly.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Just expenses in general when driving.

  ### 34. Quick and easy, very similar to Chrome River

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance

**Reviewed Date:** August 03, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The buttons for choosing the expense type are very helpful

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I find it difficult to capture pictures of receipts through the mobile app and get them to show up on the desktop version. I frequently take pictures on my work iPhone but I submit the expense report from my work laptop

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Solving the expense report requirement

  ### 35. Paperless efficiency and automated approval routing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen K. | Assistant Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2017

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I love that Chrome River takes the paper shuffle of our expense reimbursement process out of the equation. It's completely electronic from start to finish. Approvals flow through e-mail and are super-easy (just click the green "Accept" button!) for our attorneys and staff. This has ultimately shortened the time from expense report entry to reimbursement, resulting in happier employees.

Also, automated routing ensures that all appropriate approvals for the particular expense amount or type are obtained. It's a very sleek, sophisticated, yet simple to use system. I would recommend it to any organization looking to improve their expense reimbursement experience!

Chrome River offers annual conferences to update their customers of new features, best practices, what's coming, etc. I attended the conference in 2025 in Nashville and it was their best ever!

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Though Emburse has made great strides in reporting through their Emburse Analytics portal, I don't like that only one creator license is included with our subscription. We need to pay for additional licenses to create reports. And while the reports you can create are very flexible - you can report and filter on just about any field - you are only limited to 5000 records in the output file. So, I think Analytics has a little ways to go to be more useful. And I think Emburse should grant at least two creator licenses for each customer as part of the regular monthly subscription.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easier visibility into pending expense reports (who is holding up the reimbursement?), paperless environment (no more expense reports milling around the firm, with potential for getting lost), all approvals ensured (no more "sending them back" for additional approvals because they weren't obtained the first time). We also have the ability to edit our routing rules ourselves, which is a plus if we have a simple change to make.

**Official Response from Rachel Lurie:**

> Hi Karen, thanks for sharing your feedback, it's great to hear that you've had a five-star experience! In regards to reporting, we are always looking for ways to improve and enhance these features. Our Standard Reports are designed to be easy and intuitive to use for the majority of our user-base; while our AdHoc Reports are more advanced and may require some additional training. We do offer digital webinars and other online training courses on AdHoc Reporting, and your customer success manager is always available to assist as well. Please reach out if we can help out at all! 

Thanks again,
Rachel

  ### 36. Empowering Others and Increase the RoI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve H. | Travel and Expense Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

First, it starts with the Employee Experience.  After rolling out the new Mobile App, the highly improved OCR and AI features built in allows the receipt "management" aspect to quickly and accurately capture the receipts, allowing it to easily merge with the Credit Card transaction upon its arrival.

Then using the Emburse Analytics to not only manage things from the Administrator's  point of view, but with thoughtful collaboration of various stakeholders thru out the company we have dashboards, reports, designed and scheduled for various positions to save them time and quickly answer their key information, help manage their assigned employees, and then make better business decisions.  This has saved us numerous hours and more importantly removed the need for many "RFIs" Request For Information"  coming to AP for that information.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

As you get more and more into the analytics, it would be nice to have a "DATE TIME STAMP" on the last update, so we know that the information has items updated up to a certain point.  Right now it does update every 50-90 mins, is good, but there are times having REAL TIME vs NEAR TIME would be beneficial, but I still love the information.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

At MBI International, having the information pulling from Emburse has been key as waiting for it to export and post into Oracle (ERP) you only see those costs exported.   By fulling utilizing the Emburse Analytics, it allows you to easily see the expense and where it sits.  Project Managers are now using their dashboards to review their specific projects and easily pull the receipts, and corresponding report for client questions.  We easily track and carefully watch the "billable" expenses to ensure they export swiftly ensuing our clients are billed TIMELY increasing the cashflow into the company.

Year end was the best in history with 98.6% of $25.4M in Expenses were exported.  Of the 1.6% not exported, only 24.6K was over 30 days old.  Again, using the business acumen, analytics along with the expense module, allowed us to increase the RoI, by using the tools together.

System Health check with our QBR and our CSM, stated, this is a "poster child" as all internal functions are streamlined  It is simply using the Analytics not just for DATA, but then dig deeper and find out issues, and then improve the system based on reports, i.e. Return Reports, What's the Cause, Who's the Cause.  Allows us to do targeted training, add new quick guides, all about improving the system and educating the employees to enhance their experience.  Out of Pocket expenses thru analysis allowed us to move the needle from 80% Adoption to 93% adoptions increasing our "rebate", giving us more insight into vendor analysis, increase compliance, etc.

Overall, it has been a banner year for the AP Side with the automation of Expense Module.

  ### 37. Random

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 12, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Intuitive tool for expense management, works well.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I have no issue with the tool, my only issue was file conversion for receipts which I was able to resolve

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Easy and quick reimbursement of work expenses being carried on personal credit card

  ### 38. Usually excellent. Glitches can be overcome by restarting the documentation process .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education

**Reviewed Date:** August 07, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The menu driven system is easy to use and minor issues can be resolved.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The occasional glitch in entering data when the system does not recognize or retain the entered data in the saving process.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

They make it possible for faculty like me to document expenses for reimbursement.

  ### 39. Fast, clear and organized your historical claims

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 17, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I can see all the expenses I've submitted in the past, allowing me to follow a guide when I need to submit something similar.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

the UI is not clear at all and I feel that there are missing help boxes on hovering or with an explicit question mark/info button along side each field or category or whatever

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

create/follow/consult in a formal, async, organized and clear way. all the expenses I have submitted

  ### 40. Chrome River Expense

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenifer G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Seeing how AI is making the platform more user-friendly and automated.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I am a hands-on person and would like to see some face-to-face training opportunities for administrators. The online training is okay, but I do better with in-person training where I can ask questions.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The system allows us to process reports much quicker.

  ### 41. have only been using Emburse for 2 months

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 25, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

being able to select accounts with an icon

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

nothing at this time as I have only used the platform briefly

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

nothing at this time as I am a new user

  ### 42. really like the Uber integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** August 04, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I really like the mobile app, and the web version

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

sometimes it is hard to figure out how to add receipts to you expense report, if doing so mannualy

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

we used to have to use a excel spread sheet for our company expenses, this is much better

  ### 43. Nice and easy for me to enter my mileage expenses.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** May 29, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is easy to use, it calculates the mileage for me when I enter addresses, so that I don't have to.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I wish it would remember an address after one use rather than a couple uses.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Calculating and submitting mileage expenses.

  ### 44. I don't understand the question here. "Title for your review"?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering

**Reviewed Date:** June 15, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It's ease of use and features to combine my receipt scans with credit card charges.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Overall, it's a pretty good system. I think my complaint might be a company policy from Dart; I don't like the 30 day limit where I have to offer an explanation like a naughty child when I am outside that reporting window.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

I solves mileage calculations for me and match receipts to credit card items.

  ### 45. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring

**Reviewed Date:** August 11, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I am glad and happy that my internet expenses can be paid.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

None at all. I have nothing to say bad. I highly recommend.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

My expenses with my internet source are being paid which helps me a lot with my work.

  ### 46. Expense Report Approval Needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda E. | Project Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

What I find most helpful about Emburse Expense Enterprise is that all of my P-Card purchases show up in one place and I have the ability to upload the receipts and match to my transactions.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

I like everything about Emburse Expense Enterprise formerly know as Chrome River.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

The problem that this system is providing for me is a full safe way to keep track of expenses and ensure that the funds for the projects I work on is spent and allocated properly.

  ### 47. Positive Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals

**Reviewed Date:** June 26, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

The step by step process for expense reports.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Your not always sure what the next step is.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

A place to process my expenses.

  ### 48. It becomes much easier to use than before. It is very straightforward  now. Thank you!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Semiconductors

**Reviewed Date:** June 21, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Everything is well organized. Easy to use.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Sometimes uploading recipe takes a little bit longer time. Not sure why.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

It makes expense report very easy.

  ### 49. Best tool for handling travel expenses.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It is very simple and user friendly tool to submit travel expenses.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Everything is perfect at this stage. Overall it is a good tool to handle travel expenses and easy to access.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

One of the best tool for managing travel expenses.

  ### 50. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 19, 2026

**What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?**

It makes it easy to submit expenses. I'm very happy with the service.

**What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?**

Nothing. It works extremely well. I can't recommend it enough.

**What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?**

Submitting expenses


## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
  - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote
  - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote
  - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote
  - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote
  - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote

- [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A44%3A52+-0500&secure%5Bsession_id%5D=a95e0928-8cc9-41d0-b4f1-cbff3c63d295&secure%5Btoken%5D=2e86360086302bd08815f6fbab02435bc4936030cabf0ac16ccbde552834e94c&format=llm_user)
## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Emburse Expense Enterprise (formerly Chrome River Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Complex Approval Workflow
- Generative AI

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,052 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,663 reviews)
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