--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2329 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2329 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,329 ## About Emburse Expense Enterprise (formerly Chrome River Expense) Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. ## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons **What users like:** - Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews) - Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews) - Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews) - Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews) - Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews) - Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews) - Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews) - Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews) - Speed (33 reviews) - Mobile App (30 reviews) **What users dislike:** - Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews) - Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews) - Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews) - Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews) - Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews) - Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews) - Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews) - Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews) - Difficult Navigation (19 reviews) - Inaccurate Results (19 reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews ### 1. Emburse handles much of our needs with process automation for A/P **Rating:** 3.0/5.0 stars **Reviewed by:** Peter T. | Accounts Payable Lead and Staff Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Unhappy with the system stability. I am an Admin for our portal but once or twice a year my access to Emburse Analytics is removed. I am also unable to access the support team and need to reach out to my account representative in order to get my access restored. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The OCR has improved some but the lack of AI elements to help with coding for our people would still be appreciated. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Love having a product that our people can use from everywhere and provides us with a place to digitally store our corporate credit card receipts. The digital document trail and approval audit tracking helps speed financial statement audits and makes accessing support documents much easier. ### 2. Fast, Sleek Performance but a Steep Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** Shanika S. | Senior Meeting and Conference Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you figure out how to use it, it is not difficult. It looks nice as well. It performs very well and is very quick **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is not intuitive. You definitely have to read the directions and there is a rather steep learning curve **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is solving our credit card expense reporting and it is a great benefit to me because there is a seamless flow from one department to another. ### 3. harder to find help or answers on your own **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** August 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** don't know the difference, my first time using either **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is hard to get questions answered, I do appreciate the format and I realize it is user error that is frustrating- ex. I'd like to change an expense report name and can't find a way to do this even with googling and useing help **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I don't understand this question, sorry ### 4. We can do better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 22, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** You see all of your expenses that have not been expensed. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Taking photos of receipts and then sharing them on the platform. AI should be able to see that we are traveling and be able to categorize each charge and expedite reimbursements quickly. Perhaps have a site where this is organized and we simply check off each expense as we go real time. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** My recommendations would save time! ### 5. Easy and Efficient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 25, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Being able to upload the receipts with a cell phone camera on the go is great for business trips. Makes cataloging a long trip's expenses way easier. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't need a reciept for meal per diem, but I do for the daily incidentals. That's the only real annoying part of this app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The smart phone app certainly cuts aggravation and clutter when uploading receipts. ### 6. AMAZING **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** That you can take a picture of your transcations right on the spot with the app its amazing because you dont have to keep up with every ticket **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** that it makes you have to change the meal to single/group if its of a higher amount **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** makes doing work work expenses very easy and allows you to not have to keep every single ticket because you can take aphoto of it on the spot ### 7. Learning cliff not learning curve **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 20, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The auto classification of receipts saves me a ton of time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The most efficient order of operations is not obvious, and I have to figure it out by trial and error. Also, the login link is non-intuitive - I've spent far too much time trying to log in to the wrong Chrome River site. The transition from Chrome River to Emburse no just you can just stream themse was awkwardly, handled the receipts multiple times and realized them in the wrong app. I find the whole expense process more frustrating than it has to be to the point where I'm lobbying for per diems instead purely on the time-saving business case **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Getting paid back for the money I spend on business purposes, mainly travel and trade shows, along with events for my staff ### 8. Usable but could be much improved **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Utilities **Reviewed Date:** February 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The upsides of using it are the email notifications reminding you to submit expenses. I like that tiles are easy to navigate and are named in ways that are easy to understand - just wish there were more of them for more diverse areas of products and services. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There need to be more tiles - we need more specific options as well as more broad buckets that we can use for multiple expenses and then specify the details in the notes section. Similarly, we need the mobile app to improve tremendously. The mobile app doesn't let you see the expense needed until you go to create one - the process should work in reverse. Let me see the charges needed and then I can create a report from there. The mobile app is horribly designed and virtually unusable. The computer app is preferable and better - although that one needs to be adjusted as well - it should be easier to go back and edit expenses or see what I have input in the past. Sometimes it takes cumbersome navigating and multiple clicks until I can even see whether it was direct, indirect, or field. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I appreciate that that they are adding more tiles,. I also like that they are making it easier to recall and resubmit expense reports. I also like that now others can edit my sent expense reports instead of me having to resubmit multiple times. Makes it much more collaborative and easier to navigate as a team. ### 9. It's part of my job **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 12, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** There aren't as many hoops to go through compared to the old application we previously used. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you enter an expense and you have to edit it, it isn't very clear if you're going to delete the entire expense, or are just removing from the expense side back to the right side, where you can itemize, change acct. numbers, etc. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Not sure what all they are solving and how it may or may not benefit me. ### 10. How easy it is...now **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** August 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** How user friendly it is. It took a few times but now it is easy **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing now. When I first started using it, I could not figure it out. Seemed like it took me an hour. today, 15 minutes **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The ease of use ### 11. Takes more time to submit expenses. Spent the last 2 hours dues to AI not reading receipts correctly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** August 11, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Not much. I like the old system we had better much easier to use **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Take to long to submit with the AI involved **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** takes to long spending my personal time that the company does not pay me for to use this software ### 12. It's a challenge processing your expenses! It was supposed to be an upgrade... **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Chemicals **Reviewed Date:** February 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The Receipt Gallery is nice for uploading and storing receipts. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Still takes too long to process expenses and has added new levels of scrutiny which are beneficial to the accounting team but more work for the card holders processing expenses. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's not solving any of my problems -- it's just another expense reporting tool that requires an investment of time in reporting expenses and matching up receipts which honestly in this day and age should be completely digitized. Why we are still taking pictures of expenses and matching them up to charges is archaic. ### 13. Executive Assistant **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** June 17, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Overall ease of use and easy to pull up information that is needed. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometime hard to figure out when more information is needed such as itemizing. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** n/a ### 14. Belongs to it **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals **Reviewed Date:** August 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** If the input works, easy to use. Filling out is required to get your money back. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** if the input does not work and I have to create the application more often and cannot use the draft for it. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have none ### 15. The tool does what it's supposed to, but sometimes it's difficult to find the right category. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** August 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** That the receipts no longer have to be typed manually, but are automatically scanned using OCR. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** That the categories for the expenses are not always coherent and understandable. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The tool is specified for travel expense accounting. ### 16. I'm not a heavy user, bit of a learning curve each time, but easier each time. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I quite like the way you can email a receipt and it goes directly to your account to create an expense. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Many steps to figure it all out before the entire trip and all its expenses are loaded. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Getting reimbursed for dining and travel expenses associated with my job. ### 17. needs to be a better way to capture receipts **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** not applicable, i dont think it is user friendly. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** having to match receipts, that should be automatically attached when the corporate card is used. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** NONE ### 18. FNB review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** June 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Mobile receipt entry is great function to save receipts **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Categories are too Broad when listing an expense, Keying in Mileage using mileage calculator overrides the Purpose of the call and the reason for mileage has to be rekeyed, **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Saving and doing manual upload of receipts ### 19. somewhat mediocre product **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is vaguely superior to our last enterprise expense system **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** User-interface -- confusing nomenclature (why is the action of submitting expenses for approval called "approval") **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I guess it is speeding resolution of expense reports ### 20. Expenses quickly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** February 23, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I can see all the costs of my travel in one page. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** If on my invoice i have different lines, i have to book them individually, each case write the vendor address, tax number, invoice number, other information and link the same invoice for example for 5 times. It should be somehow markable, if more costs connecting to one invoice and then book all of them in one, not to write the invoice information for a lot of time. We could spare time in this way. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The make the business travel documentation official. ### 21. Expense reporting only option **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Environmental Services **Reviewed Date:** June 22, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is the only way I can get reimbursed for expenses incurred through working on projects. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Neutral on this question. I don't have a bad opinion on my only option. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have no idea ### 22. AMAZING **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** June 29, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** IT´S A VERY EASY WAY TO EXPLAIN MY EXPENSES **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I WOULD LIKE THE PROGRAM ADVISE BEFORE WHEN SOMETHING IS WRONG **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** JUSTIFIE MY EXPENSES AND THAT IS IMPORTANT FOR ME ### 23. I figured it out eventually **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** the buttons are large..................... **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** maybe having a step by step guide when first launching the tool would make it easier **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** to attach reciepts and invoices easily ### 24. Difficult to itemise expenses **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Receipts can be added via the app and uploaded **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Receipts added in the app do not always upload. Credit card expenses do not always get added correctly causing major issues when trying to itemize the item. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** trying to make it easier to submit expense reports for approval ### 25. Reliable, Customizable & Great for Business Travel **Rating:** 2.5/5.0 stars **Reviewed by:** Malary N. | Licensing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I like best about Emburse Expense Enterprise is its highly customizable workflows and strong compliance controls, which are great for managing expenses across a large organization. The mobile app also makes it easy for employees to submit receipts and reports on the go. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I dislike most is that the user interface can feel outdated and unintuitive, especially for first-time users. It often requires extra clicks to complete simple tasks, which can slow down the process. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Emburse helps us enforce consistent expense policies, reduce manual errors and maintain compliance across a large team. It saves time for both employees and approvers, improves visibility into spending and simplifies audits with clear documentation and approval trails. ### 26. EMBURSE IS NOT HORRIBLE **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** AUTO-MERGE FOR RECEIPTS. THIS IS A GOD SEND. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** SOMETIMES THE SYSTEM MAKES DUPLICATES, I DON'T UNDERSTAND WHY. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I cannot think of anything at the moment. ### 27. Study Abroad **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Receipt gallery and auto-merging are very nice. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is nonobvious how to merge expense items in the app Emburse Enterprise. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It makes it much easier to track expenses and create reports, especially as a first-time user. ### 28. Why would I recommend this software? No one talks about this. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** June 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing in particular. It does the job.. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing in particular, it works when it is supposed to. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** This software provides a service. I don't have to manually send expense reports, saving the company money? ### 29. It was ok. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 22, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like the feature to upload the Invoice. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I only use it to pay our water invoices. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Being able to pay our water invoices. ### 30. Traveler **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 24, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to link pre-approvals to the expenses. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** A lot of steps between creating an expense report and submitting an expense report. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ### 31. Overall, much better than our previous expense reporting system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Machinery **Reviewed Date:** May 21, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The AI recognition and receipt uploading functions **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I can't enter comments for my initial submission for hotel expenses. It would also be helpful if there was an option to create a printable list of outstanding expenses. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** NA ### 32. Would like to see some online modules to help understand processes better/get used to each screen. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** May 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I am glad to be able to look back at older entries. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I really would like to be able to edit the "front page" of an expense report. It is frustrating to have 1 thing incorrect and then have to go back and reenter everything. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** NA ### 33. annoyed **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** June 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** auto load of credit card charges is convenient **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** defaulting to "Other" expenses which is not allowed at our company **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I don't know how to answer this question ### 34. super **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Taking pictures of Receipts is very convenient **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** there isn't anything that i do not like at this time **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** There are none ### 35. Not set up for academics but use gets easier with practice **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy uploads, running totals of expenses **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** No fields specifically for academic expenses **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Helping me get reimbursed for conference and research/teaching expenses ### 36. J. Church - Tech II **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** May 29, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is a basic & simple program to use overall. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The far left drop down should have more options in my opinion. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No clue in the slightest. ### 37. Emburse expense report submissions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** March 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once the expenses are listed, it's straight forward and fairly easy to follow the steps to get everything listed properly, add receipts and submit. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The travel option is a little more challenging, especially if you don't use it very often. It's confusing and overwhelming. It makes you panic that you are not completing the steps properly. It takes more effort and concentration to get travel reports completed. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ### 38. Easy to submit expenses. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** May 21, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Generally straightforward to use. Many options to upload/access receipts. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** At our firm, it is a nuisance to find the correct GL codes. Wish there was an easier search method. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ### 39. Expense report **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** June 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The instructions are clear and understood **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There are a lot of options before submitting **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expense renewal ### 40. Already provided my feedback.In short, some killer bugs is so frustrating **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism **Reviewed Date:** March 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** mobile app to push bills. OCR making much of the work auto fill **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Bug in the CR Snap causing loss of images, the work of a whole afternoon by sacrificing weekend travel plan in foreign. can't claim bill in partial. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** being a Software Engineer I am spending considerable time on this , which is already a loss of work hour. but CR is making the work less painful. ### 41. Semi-user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** May 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Drop and drag for with the OCR feature for uploading the invoice, tends to be fairly on point. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Unable to recall, search or find submitted invoices. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Able to connect our office billing a cross all 50 states. ### 42. Expenses for a trip **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ability to photo receipts with auto upload **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Expenses for private card is cumbersome. Categorizing can be difficult. You are not automatically sent intom itemization from an item when it is required. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Keeping track of receipts ### 43. Very easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods **Reviewed Date:** May 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Can drag and drop receipts into expense claim for credit card **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Can't breakdown/divide a transaction that has 2 or more expense accounts. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/a ### 44. Easy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 14, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to use and is easy to explain to a new user. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Hotel stays have to be itemized even I used nothing but the hotel stay. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** None ### 45. Functionality could be improved **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** May 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Not at difficult as others, I prefer Concur **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I do not like that I have to provide a receipt for hotels and airfare when they are booked through Emburse. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expense reports ### 46. Usage **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** May 11, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** after training, it has been easy to use. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I do not use it often enough to properly answer this question. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Accounting, to balance the accounts. ### 47. Easy-to-use system but with some bugs to fix. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics **Reviewed Date:** May 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of uploading receipts with the smartphone. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** For example, it is not possible to modify the dates. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No one that I know of. ### 48. Time Consuming **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's Virtual. I do not have to send receipts through the mail. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It Takes a lot of time to complete. .... **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No postage ### 49. Simple - Straight Forward **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** May 12, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of Use when entering in Travel Expense Receipts **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be helpful to have searchable client codes. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Travel Expense Reporting ### 50. Easy to create an expense report and add attachments. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Chemicals **Reviewed Date:** December 26, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Having all of my credit card expenses listed helps to expedite the expense submittal process. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The choices for the expense report are limited. For example/ I have to choose travel if I'm submitting a team meal reimbursement even though I did not actually travel. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote - [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A45%3A51+-0500&secure%5Bsession_id%5D=14c428ab-330f-4db5-bafb-9ddf747eb653&secure%5Btoken%5D=e89d91e0bda2590dc967ac35b7017192445d1d8f899d7c9283cb7a89614bd046&format=llm_user) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,052 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,663 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews)